Customer Service Representative

In-Store Sales Representative

Location: Mississauga, ON
Job Type: Full-Time, Permanent
Schedule: Monday to Saturday

About the Role

We are seeking an enthusiastic and customer-focused In-Store Sales Representative to join our growing team. This is a customer-facing retail sales position where you'll help customers find the right products, provide expert recommendations, and deliver an outstanding shopping experience.

The ideal candidate has a proven background in business-to-consumer (B2C) retail sales, enjoys interacting with customers, and is motivated by achieving sales goals.

If you're passionate about sales, enjoy building relationships, and thrive in a fast-paced retail environment, we'd love to hear from you.

Key Responsibilities

• Welcome customers and provide a professional, friendly shopping experience.
• Understand customer needs and recommend suitable products and accessories.
• Explain product features, pricing, promotions, warranties, and financing options.
• Build rapport with customers and provide personalized product recommendations.
• Prepare quotations and process sales transactions accurately.
• Follow up on customer inquiries and outstanding quotes.
• Promote new products, accessories, and seasonal promotions.
• Maintain strong product knowledge to confidently answer customer questions.
• Assist with showroom merchandising and ensure displays are clean and organized.
• Support inventory management, stock replenishment, and product organization.
• Work collaboratively with team members to achieve sales and customer satisfaction goals.
• Occasionally travel to the Downtown Toronto location to provide sales support when required.

Qualifications

• 1–3 years of B2C retail sales experience selling products directly to consumers.
• Proven ability to build relationships and deliver exceptional customer service.
• Strong communication, interpersonal, and negotiation skills.
• Comfortable working toward sales targets and KPIs.
• Ability to identify customer needs and recommend appropriate products.
• Self-motivated, energetic, and results-driven.
• Strong organizational and time management skills.
• Comfortable using computers, POS systems, and basic Microsoft Office applications.

Experience in the automotive industry, including dealerships, auto parts stores, or automotive service environments, is an asset.

Pay: $17.60-$19.00 per hour

Work Location: In person