IT Technician

Job Summary

The IT Technician will carry out the actions required to implement the projects planned by the IT department. They are primarily responsible for troubleshooting IT issues that arise within the various campuses or with remote staff.

Job Duties

• Install or replace new or replacement hardware and software as requested by the IT Manager.
• Assist users either in person, over the phone or by digital communication to assess their technical requirements.
• Create and maintain various user lists, technical documentation and instruction manuals for various products.
• Coordinate installation of hardware, software and maintenance of PC’s and peripherals.
• General support as required by the IT Manager.
• Active Directory updates and management.
• Creating users, groups and updating settings on Office 365 Admin.
• Install and set up projectors.
• Run ethernet cable for new IT installations.
• Assist IT Manager with planning and reviewing software and hardware components.
• Other duties, projects, etc. as requested by management.
• Perform other job-related tasks as assigned.

Job Requirements

• Degree or diploma in computer technology.
• A minimum of 3 years of experience working with Active Directory and Office 365 Admin Portal
• A minimum of 3 years of experience deploying computers and solving PC, network, OS, and other technical issues and providing client support in a structured help desk environment.
• A high degree of proficiency with current versions of Microsoft Exchange, SharePoint, Windows Server, firewalls, Wi-Fi infrastructure, and VOIP.
• Detail-orientated with the ability to manage multiple projects at a time.
• A valid Ontario Driver’s License and transportation for offsite work.

Does this sound like you? Apply Now because we’d love to chat with you!

Oxford College is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other applicable legally protected characteristics. Accommodation is available under the Human Rights Code and in accordance with the Accessibility for Ontarians with Disabilities Act.

We thank all those who apply and advise that only those selected for further consideration will be contacted.

Job Type: Full-time

Pay: $48,000.00-$55,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance

Experience:

• IT support: 2 years (required)

Work Location: In person