Optometric Assistant

Job Overview
We are seeking an experienced, dedicated and detail-oriented Optometric Assistant to join our eye care team. The ideal candidate will provide exceptional patient care, support the optometry team with optical, clinical and administrative tasks, and ensure smooth daily operations within our practice.

Duties

• Greet and assist patients during their visits, ensuring a welcoming experience
• Prepare patients for eye examinations by updating electronic medical records (EMR)
• Conduct preliminary vision and diagnostic testing
• Manage front desk responsibilities including scheduling appointments, verifying insurance information, and handling patient check-in/check-out processes
• OHIP billing
• Coordinate care with other health care practitioners
• Educate patients on optical products, lens options, and frame selections to support retail sales efforts
• Frame styling
• Order eyeglasses according to patient's prescription, style, and visual needs
• Adjust and repair eyeglasses
• Train patients how to use contact lenses
• Maintain cleanliness and organization of exam rooms and optical displays
• Assist in inventory management of optical supplies and equipment
• Support the clinical team with administrative tasks as needed to ensure efficient workflow

Experience

• Prior experience working in an optometry office environment is required
• Prior experience with medical or optometric billing is required
• Knowledge of electronic medical records systems is highly desirable
• Experience in patient care or customer service roles within healthcare or retail settings is advantageous
• Familiarity with medical terminology related to eye care
• Optical experience or background in retail sales and sales techniques will be considered an asset
• Strong communication skills and a compassionate approach to patient interaction are essential

This position is ideal for motivated individuals seeking to grow within the healthcare industry, particularly those interested in optometry. Candidates should demonstrate professionalism, attention to detail, and a genuine interest in providing excellent patient service.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Benefits:

• On-site parking
• Store discount
• Vision care

Application question(s):

• Do you have a valid Optometric Assistant certification?

Experience:

• optical: 1 year (preferred)
• eyeglasses sales: 1 year (required)
• optometry office: 1 year (required)

Work Location: In person