Budtender Holland Daze

Holland Daze
1 Wexford Road, Brampton, ON L6Z 2W1
$18–$20 an hour - Permanent, Part-time, Full-time, Casual

Job details

Pay

  • $18–$20 an hour

Job type

  • Part-time
  • Casual
  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed

Location

1 Wexford Road, Brampton, ON L6Z 2W1

Benefits

Pulled from the full job description

  • Store discount
  • Flexible schedule
  • On-site parking

Full job description

Budtender/Floater/ID-Checker

RUNDOWN:
To maximize sales of cannabis products to customers by providing advice, information, and instruction, while achieving excellence in sales and customer service. This is a 3-part role. Sales Associate, floater, and ID checker

KEY RESPONSIBILITY:

  • Sales Expectations
  • Maximizes sales and awareness of promotional programs
  • Identifies customers’ needs and sells through education
  • Promotes sales of cannabis products; provides information on new or existing products
  • encouraging customers to participate in the loyalty program
  • Stay up to date with product knowledge.
  • Ensuring everyone on the premises is legal age
  • Maintaining inventory and stock room and reporting discrepancy right away
  • Abide by company and provincial regulations for cannabis and associated products
  • Complete task list assigned by Management Member and any other task as required

CUSTOMER EXPERIENCE

  • Promote a positive environment for customers and coworkers
  • Provides superior customer service
  • Builds customer loyalty by promoting Holland daze program
  • Resolves customer complaints within guidelines

OPERATIONS

  • Exhibits and promotes the company’s products and services and provides information to interested parties
  • Attends education sessions and learn through other online offerings to ensure product knowledge is current and up to date ie. YouTube, etc.
  • Adheres to Holland Daze operation standards
  • Demonstrates a professional image, including clean and complete image guidelines, uniform with name badge
  • Ensure workplace is clean, organized, and ready for business at all times.

GENERAL

  • Complies with all health and safety regulations
  • Complies with all store and provincial policies and procedures
  • Complies with loss prevention policies and procedures and ensures they are executed in the department
  • Acts professionally at all times

QUALIFICATIONS

  • Planning, Judgment and Decision Making
  • Independent thinking and decision – making when dealing with customer issues and devise appropriate solutions
  • Minimum age of 19
  • CannSell Training Certificate (Must Have)
  • Criminal Background Check

EXPERIENCE

  • A good knowledge of various cannabis products
  • Minimum of 1-2 years of Sales/Customer services related
  • Commitment to providing excellence in customer service
  • Punctual and reliable
  • Customer service oriented

AVAILABILITY

  • Has to be flexible which include weekends and evenings

PHYSICAL REQUIREMENTS

  • Ability to lift up to 45 pounds
  • Ability to climb ladder
  • Ability to bend and stretch to stock shelves
  • Stand for a long period of time

COVID-19:

To keep all staff and customers safe during COVID-19 we follow all applicable rules and provincial/local guidelines including masks for all staff and customers, as well as enhanced cleaning and sanitation throughout the store.

Job Types: Full-time, Part-time, Permanent, Casual

Pay: $18.00-$20.00 per hour

Benefits:

  • Flexible schedule
  • On-site parking
  • Store discount

Experience:

  • Customer service: 1 year (required)
  • Cannabis: 1 year (required)

Licence/Certification:

  • Cannsell certificate (required)

Work Location: In person