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veterinary receptionist jobs in Vancouver, BC

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    • 2+ years of experience as a receptionist or front desk in human or veterinary medicine.
    • Area of expertise:* veterinary medicine, human medicine, dental medicine…
    • We believe in your well-being and provide a company sponsored Employee Assistance Program (EAP) enabling access to caring professionals that can help access…
    • 1+ year experience in a veterinary setting or completion of a Veterinary Office Assistant program.
    • This will be a split position with shifts both in the back as…
    • Greet customers on the phone and in-person.
    • Provide an exceptional customer experience.
    • Work in a busy setting that requires multi-tasking with diligent…
    • The ideal candidate will practice proper time management skills, demonstrate strong communication and work ethic with their colleagues, and eager to learn on…
    • Previous experience in the veterinary field or a VOA certificate would be preferred.
    • Answering phone calls, following up on emails in a timely manner.
    • This position is primarily responsible for providing support to the Doctors and Technicians of the ICU and the *Emergency and Critical Care Service.
    • This position is primarily responsible for providing support to the Doctors and Technicians of the ICU and the Emergency and Critical Care Service.
    • Having experience in the veterinary or pet field IS REQUIRED.
    • Newport Village Animal Hospital in Port Moody is looking for one FULL-time (32-40 hrs per week)…
    • We provide employer paid Pet insurance for 2 pets.
    • Patient Care Assistants provide support to the Technicians and Veterinarians and basic care for patients.
    • The position entails handling of patients for imaging (such as ultrasound), and communicating with clients, veterinarians and veterinary staff.
    • Stellar customer service skills and experience with conflict resolution.
    • Experience with animals as a pet owner or in professional settings.
    • Minimum of 1-2 years’ experience in a receptionist role; or an equivalent combination of education and experience acceptable to the employer.
    • Answer phone calls, emails, and schedule veterinary appointments.
    • Passion for animal care and veterinary medicine.
    • Process payments, invoices, and estimates.
    • Degree in medicine, dentistry, veterinary medicine or optometry.
    • Allocate material, human and financial resources to implement organizational policies and…
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Job Post Details

Receptionist, Vancouver Animal Emergency and Referral Centre - job post

VCA Canada Animal Hospitals
(part of Mars)
2.4 out of 5 stars
2303 Alberta Street, Vancouver, BC V5Y 4A7
$19–$24 an hour - Permanent, Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • $19–$24 an hour

Job type

  • Permanent
  • Full-time

Location

2303 Alberta Street, Vancouver, BC V5Y 4A7

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Employee assistance program
  • RRSP match
  • Extended health care
  • On-site parking

Full job description

Veterinary Reception

Location: Vancouver, British Columbia
Employment Type: Full-time
Level of experience: Experienced; 2+ years of experience required
Area of expertise: veterinary medicine, human medicine, dental medicine, family practice medicine or related experience
Compensation: $19.00 to $24.00 per hour (plus benefits)
Benefits: Yes!

Are you a highly organized, client-focused individual with a passion for animals and exceptional service?

We are currently hiring for a Veterinary Reception, Client Care position at Vancouver Animal Emergency and Referral Centre to join our dedicated team at our 24-hour emergency and specialty hospital.

Key responsibilities;

  • Welcoming clients and patients in a warm, professional manner
  • Managing check-ins, check-outs, and appointment scheduling in our in-house scheduling system; training provided
  • Handling incoming calls through our multiline system
  • Prioritizing emails and client inquiries efficiently
  • Coordinating communication between medical teams, specialty services and the referring community
  • Maintaining accurate records and ensuring smooth administrative flow for standard operating procedures
  • Supporting the team in delivering exceptional emergency and specialty care to our clients and patients

Qualifications;

  • 2+ years of experience as a receptionist or front desk in human or veterinary medicine.
  • A professional and calm demeanour when assisting clients with questions, requests, or sensitive information
  • Experienced with booking medical appointments and locating schedules within the system for: rebooking patients, booking new appointments and urgent appointments
  • Strong knowledge of electronic medical records; training is provided for our in-house system
  • Microsoft Office Applications (Outlook, Teams, Excel, Word, Adobe)
  • Previous knowledge of Moneris POS terminals is an asset
  • Strong attention to detail & accuracy when recording and relaying information

What we can offer you:

  • Generous compensation
  • Fantastic benefits
  • Continuing education account
  • RRSP Employer 5 % Match Program – saving for your future just got easier!
  • VCA Canada RRSP Student Loan - Ask us more!
  • Annual uniform allowance
  • Referral Bonus Rewards
  • Generous personal pet care discounts
  • Paid wellness days, sick days and vacation days
  • Employee assistance program
  • E-tools to assist with meditation, better sleep, exercise, and focus
  • Virtual health care (tele-medicine) offering quick access to quality care
  • Opportunities to give back in your community through VCA Canada initiatives

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.

In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally, we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.

Job Types: Full-time, Permanent

Pay: $19.00-$24.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • On-site parking
  • Paid time off
  • RRSP match

Work Location: In person

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