transcription manager jobs

Team Lead Transcription and Captioning

Selection Process Number: 13398299

Directorate: Communications, Broadcasting and Publications

Classification: SEN 10: $108,112 - $136,793

Job Type: Indeterminate Appointment (permanent, full-time)

Location: Ottawa, Ontario, Canada or we may consider remote work arrangements

Closing Date: Sunday, October 25, 2026

About the Senate

The Senate plays a unique role in shaping our country’s democracy. As members of the upper house of Parliament, senators examine legislation, study public policy, champion causes and conduct interparliamentary diplomacy.

As a workplace, the Senate is composed of dynamic people representing our nation’s diverse talents, backgrounds and perspectives. We are committed to building and maintaining a diverse and inclusive workplace where everyone is provided full and equal opportunity and access to employment, development and advancement. Build and advance your career by joining a team of dedicated professionals who are committed to excellence in support of senators and the institution.

How will you contribute?

We are looking for a dynamic and self-motivated professional to oversee the provision of real-time captioning services and production of the transcripts of the Senate, published as the Debates of the Senate and committee proceedings, as well as captioning services for some Senate-sponsored events.

As a member of the Communications Directorate, you will supervise the real-time captioning of the Senate Chamber, committee meetings and parliamentary conferences. You will also manage the day-to-day production process, coordinate work priorities and oversee the flow of documents and information within the Legislative Services Sector to enable the timely creation of transcripts. In this role, you will contribute to preserving the rich history of parliamentary debates and to ensuring Canadians can access the written records of Senate proceedings.

As Team Lead for Parliamentary Reporters and Scopists, you will provide supervision and coordination of transcription and real-time captioning activities in collaboration with the Senior Parliamentary Reporters, while ensuring service quality, meeting production deadlines and supporting the ongoing development of team members

The incumbent will play a key role in the day-to-day management of the Debates office and in the implementation and use of new technologies to continue to modernize the production, publication, sharing and management of transcripts. The incumbent will also serve as a resource person for the specialized tools used in the production process.

Open to

The general public to staff one (1) indeterminate full-time position in the Communications, Broadcasting and Publications Directorate.

Priority will be given to successful candidates located in Ottawa or willing to relocate; however, due to the unique nature of this role, we may consider remote work arrangements in defined situations.

We encourage candidates within Canada to apply.

In addition to their résumé, applicants are required to send a cover letter (maximum one page) highlighting why this role is of interest to them and tell us why they want to be part of the Senate of Canada team.

This selection process may be used to staff determinate or indeterminate positions at the same level with similar requirements.

The Senate of Canada is committed to building a skilled and diverse workforce that reflects the Canadians we serve, starting with an inclusive and barrier-free hiring process. You are entitled to apply in the official language of your choice (English or French) and you can request to be accommodated during any phase of the evaluation process. All information received in relation to accommodation will be kept confidential. We promote employment equity and encourage you to indicate if you belong to one of the designated groups when you apply.

Prerequisites

• Successful completion of secondary school and graduation from a recognized stenographic school or membership in good standing in a recognized professional stenographic association, or successful completion of secondary school and an acceptable combination of education, training and experience as a stenographer;
• Minimum of 5 to 7 years of experience in broadcast captioning and/or reporting court or other proceedings such as hearings using a recognized stenographic reporting method (machine stenography or stenomask/voicewriting stenography) at a highly proficient level;
• Certification in machine stenography or stenomask/voicewriting stenography;
• Knowledge of transcript production, CART, and closed captioning software used in real-time stenographic reporting environments;
• A minimum of two (2) years of experience providing computer-aided transcription in real-time mode.

Asset Qualifications (may be applied/assessed at a later date)

• Experience in broadcast captioning and/or reporting court or other proceedings such as hearings using BOTH recognized stenographic reporting methods (machine stenography or stenomask/voicewriting stenography);
• Knowledge of Parliament and the Canadian political landscape;
• Experience working in XML
• Experience coordinating production activities, providing functional leadership or supervising teams;
• Experience working in a parliamentary or legislative assembly environment;

• Knowledge of the rules, regulations, policies, procedures and standards of the organization, as well as an excellent understanding of how the Senate and its committees function;
• Certification from a professional reporting association.

Linguistic Requirements

English Reading Comprehension: C

English Written Expression: C

English Oral Interaction: C

French Reading Comprehension: C

French Written Expression: C

French Oral Interaction: C

Competencies

Integrity
Respect
Service
Communication
Judgment
People management
Action Management
Teamwork and cooperation

Organizational Needs

The Senate of Canada is committed to building and maintaining an inclusive workplace where all employees are provided full and equal access to employment, development and advancement opportunities.

Conditions of Employment

Candidates must consent to supply personal information and obtain a security accreditation to be eligible for appointment.

Candidates must be willing and able to work irregular hours, mainly late in the evenings, when the Senate or Senate Committees sit. You can consult the Senate calendar on the following web page: https://sencanada.ca/en/calendar/.

Other

In addition to the indicated annual salary, the incumbent is eligible for additional compensation in the form of a real-time bonus stipend.