technical support representative jobs in Toronto, ON
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Technical Support Representative
Easily applyUrgently hiringCarry Telecom IncNorth York, ON- $18.50–$20.00 an hour
- Full-time
- Vision care
- Dental care
- Extended health care
- On-site parking
1 hire made in past 30 days- Provide network support and resolve problems to the end user satisfaction.
- A Technical Support Representative, will be the first line of contact for any issues…
Bilingual Technical Support Representative
Easily applyMultiple openingsUnited ChargersRichmond Hill, ON L4B 1A8- $50,000 a year
- Full-time
- Paid time off
- Vision care
- Dental care
- Extended health care
- On-site parking
- Provide administrative support for various Institutional Distribution VPs and their management team(s).
- Conduct and assist in daily office routines to support…
Technical Sales Support
Easily applySpicers CanadaVaughan, ON- Full-time
- Weekends as needed
- Troubleshoot basic technical issues during demos to keep the presentation running smoothly.
- Willing to travel to customer sites and offer training support as…
Technical Support - Ecommerce
Easily applyYM Inc.North York, ON M6A 2W1- $60,000–$70,000 a year
- Full-time +1
- Tuition reimbursement
- Paid time off
- Dental care
- Paid sick leave
- Life insurance
- Store discount
- Additional technical support related to skill set may also be required as a secondary responsibility.
- Coordination and support for fulfillment processes,…
- Compugen IncToronto, ON
- $41,000–$74,000 a year
- Minimum 3 years of end-user support experience, including deskside support.
- This role combines hands-on technical support with light coordination…
- Compugen IncToronto, ON
- $41,000–$74,000 a year
- Minimum 3 years of end-user support experience, including deskside support.
- This role combines hands-on technical support with light coordination…
Call Centre - Customer Support
Easily applyJonas SoftwareMarkham, ON- $55,000 a year
- Full-time
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- Serve as primary support liaison between clients and Jonas.
- Due to recent growth we are seeking an ambitious person who will learn both our business as well as…
Customer Experience Team Lead
Easily applyNewBIS Safety SoftwareToronto, ON- $60,000–$75,000 a year
- Full-time
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Flexible schedule
- Familiarity with Zendesk, Dialpad, or similar customer support platforms.
- Experience working in SaaS, technical support, or other customer-experience-intensive…
View similar jobs with this employerRemote Customer Service and Sales
Easily applyNewPacific Canadian CareersToronto, ON- $69,000–$150,000 a year
- Full-time
- Dental care
- Stock options
- Flexible schedule
- Remote Insurance Representative | Flexible Schedule | Commission-Based.
- This position offers flexible work hours and clear paths for advancement into leadership…
View similar jobs with this employerRemote Customer Service and Sales
Easily applyNewPacific Canadian CareersMarkham, ON- $69,000–$150,000 a year
- Full-time
- Dental care
- Stock options
- Flexible schedule
- Remote Insurance Representative | Flexible Schedule | Commission-Based.
- This position offers flexible work hours and clear paths for advancement into leadership…
- Power Staffing SolutionsNorth York, ON
- $65,000–$70,000 a year
- Full-time
- On call
- Dental care
- Company events
- Minimum 1+ year of experience in technical support, help desk, or end-user support.
- Respond to customer support inquiries and troubleshoot technical issues in a…
- AramarkMississauga, ON L4W 5G1
- $60,000–$65,000 a year
- Deliver user training and technical support by phone, online, or in person.
- Provide first-level support to internal and external users.
- View all Aramark jobs - Mississauga jobs - Client Services jobs in Mississauga, ON
- Salary Search: Bilingual Client Services salaries in Mississauga, ON
- See popular questions & answers about Aramark
- OpenTextRichmond Hill, ON L4B 4N8
- $110,960–$160,960 a year
- On call
- Paid time off
- Proven track record leading technical projects, infrastructure initiatives, and operational improvement programs.
- OpenTextRichmond Hill, ON L4B 4N8
- $72,160–$108,240 a year
- Holidays +1
- Paid time off
- Show an understanding of the customer environment and product enabling resolution of complex technical issues and providing alternative support options which…
- OpenTextRichmond Hill, ON L4B 4N8
- $60,000–$90,000 a year
- On call
- Paid time off
- WHAT YOU NEED TO SUCCEED• 2+ years of experience in technical support within a customer-focused environment, with a passion for delivering high-quality customer…
- View all OpenText jobs - Richmond Hill jobs
- Salary Search: Technical Support Specialist salaries in Richmond Hill, ON
- See popular questions & answers about OpenText
View similar jobs with this employerOpenTextRichmond Hill, ON L4B 4N8- $72,610–$108,240 a year
- Paid time off
- WHAT YOU NEED TO SUCCEED• 5+ years of experience in technical support, enterprise software support, or a related customer-facing technical role.
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Job Post Details
Technical Support Representative - job post
2.32.3 out of 5 stars
North York, ON
$18.50–$20.00 an hour - Full-time
Job details
Pay
- $18.50–$20.00 an hour
Job type
- Full-time
Location
North York, ON
Benefits
Pulled from the full job description
- Vision care
- Dental care
- Extended health care
- On-site parking
Full job description
A Technical Support Representative, will be the first line of contact for any issues regarding our customers internet related issues. For example slow speed, no internet and also help with setting up the modems we provide if they need assistance.
- Manage large amounts of inbound calls in a timely manner.
- Manage out bound calls as well
- Identify client's internet issues, clarify required information, and administer solutions by guiding through step-by-step process.
- Record and enter call activities into a computer information system software.
- Provide network support and resolve problems to the end user satisfaction.
- Collaborate with call center colleagues to follow up with clients to ensure issue has been resolved.
- Report Level 2 and 3 IT issues to the Manager for escalation.
- Must have availability to work various shifts influenced by current business needs.
- Perform other duties as assigned.
Skills and Requirement:
- Fluent in English
- Diploma in network engineering, computer science or related field is preferred; equivalent experience considered
- Technical knowledge is an asset
Working Hours: Normal working hours is from 10:00am-7:00pm. 4 days on weekday, and 1 day on weekend (1 day on weekend is mandatory), 40 hours a week. Job Types: Full-time 1 Year Contract Salary: From $18.50 per hour.
Job Type: Full-time
Pay: $18.50-$20.00 per hour
Benefits:
- Dental care
- Extended health care
- On-site parking
- Vision care
Application question(s):
- Do you speak any other languages?
Experience:
- Call center: 1 year (preferred)
Language:
- English (required)
Work Location: In person
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