Skip to main content
Post your resume and find your next job on Indeed!

jobs in Sherbrooke, QC

Sort by: -
    • Health and wellness program, including many options.
    • Employee and family assistance program.
    • Advise and offer transaction or credit solutions.
    • C’est par ton écoute et ta volonté d’offrir un excellent service à la clientèle que tu as un impact positif.
    • Le centre contact client à Montréal est ouvert du…
    • En tant que préposé à l'encollage, tu joueras un rôle clé dans la fabrication de produits hors route, tout en ayant l’opportunité de grandir au sein d’une…
    • Use all operational tools to plan for and achieve excellence in staffing, monthly reports, cash management and inventory management;
    • Conformément à la réglementation canadienne en vigueur, notre entreprise doit respecter un plafond maximal de 10 % de travailleurs étrangers au sein de son…
    • Rejoindre Advantage Solutions, c'est rejoindre un réseau de 65 000 collaborateurs au service de plus de 4 000 marques et clients de détail dans plus de 40 pays.
    • Esprit d'équipe et capacité à travailler dans un environnement dynamique.
    • Capacité à utiliser des équipements lourds tels que grues ou chariots élévateurs (un…
    • Sous la supervision du chef d’équipe, le Journalier de fabrication contribue aux différentes étapes liées à la fabrication des produits ainsi qu’à la…
    • Relevant du vice-président et le coordonateur des opérations, le magasinier est responsable de l’inventaire, le suivi, le transport et le bon fonctionnement du…
    • Type d'emploi : Temps plein, Temps partiel, Permanent.
    • Permis de conduire 4B (Obligatoire).
    • Effectuer et assurer la maintenance pour le bon fonctionnement et les entretiens préventifs des différents systèmes (électricité, chauffage, toitures, plomberie…
    • Travailler en étroite collaboration avec les équipes de vente et d’installation pour assurer une cohérence dans le service fourni.
    • Type d'emploi : Temps plein.
    • Capacité à travailler seul, vite, bien, et sans appeler le patron à chaque étape (plus il est tranquille, moins il est grincheux).
    • Lors de votre candidature, veuillez inclure le mot « commission » dans votre message afin de confirmer que vous avez bien lu et compris les détails du poste.
    • Vous transmettez des connaissances essentielles dans un contexte agréable;
    • Permis de conduire valide (Obligatoire).
    • Poste de soir 5 jours par semaine.
Get email updates for the latest jobs in sherbrooke,quebec

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Career Resources:

Job Post Details

National Bank of Canada logo

Customer Service Agent - job post

National Bank of Canada
3.9 out of 5 stars
Sherbrooke, QC J1J 2Z3
Full-time
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Full-time

Shift and schedule

  • Evening shift

Location

Sherbrooke, QC J1J 2Z3

Benefits

Pulled from the full job description

  • Employee assistance program
  • Wellness program

Full job description

Attendance: On-Site

Employment Category: Support

Type of Contract: Permanent
As a Customer Service Agent for our call centres, you’ll support clients with their banking needs and help them use our electronic solutions. You’ll have a positive impact on clients by listening closely to their needs and offering excellent customer service.

Your role

  • Answer client calls
  • Listen to clients' needs and offer personalized solutions.
  • Help clients use our banking applications
  • Advise and offer transaction or credit solutions
  • Refer clients with specialized needs to your colleagues
  • Collaborate and share knowledge with your colleagues

The Client Contact Centre in Montreal is open Monday to Sunday from 6:00 a.m. to midnight.

The Client Contact Centre in Sherbrooke is open Monday to Friday from 8:00 a.m. to 10:00 p.m. and Saturday from 9:00 a.m. 5:00 p.m.

Your work schedule is variable, and you’ll be informed of your schedule three weeks in advance.

Your team

We offer a stimulating and inclusive work environment. You’ll be surrounded by experts, trainers and managers who will help and guide you in your role. In addition, you’ll work with colleagues in an environment that fosters to learning and growth.

Learning and development

You will begin with a eight to nine-week on-the-job training. You’ll be able to experience the call centre environment and get to know your colleagues. Your on-the-job training will focus on learning how to help clients over the phone. You'll be supported by a remote trainer who will help you learn about your role, our products, and our technologies.

Many options will be available; you could advance in the same role, get promoted, develop within the sector, and more. We offer many career opportunities and encourage internal mobility.

Prerequisites

  • High school diploma
  • Customer service experience
  • Promote the values of partnership, empowerment and agility
  • Eagerness to develop your skills

#CCSM

#sacBm
Your benefits
In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family such as:

  • Health and wellness program, including many options
  • Flexible group insurance
  • Generous pension plan
  • Employee Share Ownership Plan
  • Employee and family assistance program
  • Preferential banking services
  • Involvement in community initiatives
  • Telemedicine service
  • Virtual sleep clinic

We have an offer that keeps up with trends as well as your needs and those of your family.

Our dynamic work environments and cutting-edge collaboration tools foster a positive employee experience. We value employees’ ideas. Whether through our surveys or programs, regular feedback and ongoing communication are encouraged.

Making a bold move in a people-first environment
We’re a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on people’s lives. Our core values of partnership, agility, and empowerment inspire us, and inclusion is central to our commitments. We aim, wherever possible, to provide a barrier-free and accessible environment to all employees.

We strive to provide accessibility measures throughout the recruitment process within the limits of our available resources. If you require accommodations, feel free to let us know during our initial conversations. We welcome all candidates! What can you bring to our team?

Join us!



Additional required languages: English, French

Skills: Communication, Diversity & Inclusion, Emotional Intelligence, Multitasking, Stress Management, Teamwork, Accountability, Client-focused, Empathy, Initiative, Learning Agility, Resiliency, Results oriented
Let Employers Find YouUpload Your Resume