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    • Work alongside our kitchen and restaurant team during setup, service and closing.
    • You’ll also be cross-trained in food and beverage service and work scheduled…
    • Organize, confirm and process guest check-ins/ check-outs and adapt for any changes.
    • Secure payment, verifying and adjusting billing as needed.
    • Monitor restaurant emails and respond in a timely fashion.
    • Handle phone calls to the restaurant as well as drop-in inquiries.
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    • To offer a warm, friendly and professional welcome to guests.
    • To create a comfortable environment for guests.
    • Job Type: Full-Time/Part-Time.
    • Opportunities for growth within the restaurant.
    • Previous host/hostess experience in a restaurant is strongly preferred.
    • Knowledge of hotel or restaurant experience is a plus but not mandatory.
    • Familiarity with restaurant operations and POS systems such as Micros POS is…
    • Job Types: Full-time, Part-time, Contract.
    • Type d'emploi : Temps partiel.
    • Service client: 1 an (Souhaité).
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    • Offrir un service personnalisé et chaleureux à la hauteur des standards de Balnea;
    • Effectuer la gestion des certificats-cadeaux;
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    • To offer a warm, friendly and professional welcome to guests.
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    • Job Type: Full-Time/Part-Time.
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    • Accueillir les familles à leur arrivée, les faire sentir bien, leur offrir un café.
    • Suivre l’inventaire, communiquer avec les fournisseurs, placer les commandes…
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Job Post Details

Front Desk Agent - job post

Sir Sam's Inn and Spa
3.2 out of 5 stars
Haliburton, ON
From $18.10 an hour - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • From $18.10 an hour

Job type

  • Permanent
  • Full-time

Location

Haliburton, ON

Full job description

Sir Sam’s Inn & Spa is looking for a friendly, dependable person to join our year-round team as a Front Desk Agent.

Your main role will be at the front desk, welcoming guests and helping throughout their stay. You’ll also be cross-trained in food and beverage service and work scheduled serving shifts in our restaurant.

This gives you more opportunity for consistent hours throughout the year, some variety in your work and the chance to earn gratuities when you’re serving.

A Little About Us

Sir Sam’s Inn & Spa is a small, four-season, adults-only resort on Eagle Lake in the Haliburton Highlands. While we share a similar name and local history, we operate independently from Sir Sam’s Ski & Ride.

Being a smaller resort means our team works closely together. Our front desk, restaurant, spa, housekeeping and maintenance teams know each other, communicate throughout the day and help each other when things get busy. We’re looking for someone who would enjoy being part of that kind of team.

At the Front Desk

  • Welcome guests and look after check-ins and check-outs
  • Manage room, dining and spa reservations
  • Answer phone calls, emails and guest questions
  • Process payments, deposits and gift certificates
  • Work with the rest of the resort team to look after guests throughout their stay

In the Restaurant

  • Work scheduled serving shifts as part of your regular role
  • Take food and beverage orders and look after guests throughout their meal
  • Serve food, wine, beer, cocktails and other beverages
  • Enter orders and process payments through the POS system
  • Work alongside our kitchen and restaurant team during setup, service and closing

This Could Be a Good Fit If...

You enjoy working with people, like some variety in your day and are comfortable moving between front desk and restaurant service.

We’re looking for someone friendly and reliable who communicates well, takes pride in their work and enjoys being part of a small team.

Previous experience in hospitality is helpful, but who you are matters more to us than where you’ve worked. Your attitude, reliability and the way you treat guests and coworkers are what we value most.

Pay: From $18.10 per hour

Expected hours: 34.0 – 40.0 per week

Application question(s):

  • Can you reliably commute to Sir Sam’s Inn & Spa in Eagle Lake for your scheduled shifts?

Work Location: In person

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