Inside Sales Representative-Roofing

Since 1958, Bird Stairs has been supplying top quality products and service to the construction industry of Atlantic Canada. With nine locations across all four Atlantic provinces, we are a growing company.

Job Description

Inside Sales for Residential Roofing.

About the Position:

• Attending customers by telephone, email or in person at the counter
• Support Outside Sales staff with customer order entry, expediting and quotations
• Maintain quality service by following organizational standards
• Provide technical support on product selection and application
• Proactively handle incoming and outgoing customer telephone calls in a courteous and professional manner. Will solicit orders from existing and new customer base
• Coordinate the prompt handling of customer service requests, including, but not limited to, order entry, pricing, expediting, billing, order maintenance, credit, and claims
• Handle written correspondence received from and sent to customers in a timely manner
• Maintain the merchandise on display and the counter area
• Assist in the receiving and delivery of product

Qualifications:

• Knowledge of Construction products and applications is an asset
• Counter experience is an asset
• Exhibits excellent time management and organizational skills
• Able to prioritize work; be flexible
• Consistently able to meet deadlines competently and timely
• Practice excellent spoken and written communication and interpersonal skills
• Proficiency with Microsoft Office products including Outlook, Excel, and Word

Preferred Skills and Experience:

• Ability to handle a variety of customer situations with enthusiasm and tact
• Excellent communications skills
• Working knowledge of PC’s including Microsoft Word and Excel
• Ability to work with all levels of employees and management, both internally and externally

Benefits:

• Health and dental benefits
• Corporate fitness membership program
• Pension plan
• Auto allowance program
• Paid training/ upgrading

We thank all applicants, but only those being considered will be contacted. No telephone calls please.

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• Dental care
• Extended health care

Flexible language requirement:

• French not required

Education:

• Secondary School (preferred)

Experience:

• Retail sales: 1 year (preferred)
• sales: 1 year (preferred)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person