Sales Support Administrator - Pet Microchips

Reporting directly to the Controller, the Sales Support and Administration role will work closely with sales, shipping/receiving, and other admin staff to process the sale of pet microchips, manage a database that stores pet and owner information, and support general accounting and administrative functions. Bilingual (French-English) candidates will be given preference.

- Accept customer orders and assist them in resolving concerns

- Database input and management

• Upload and review microchip registrations for accuracy and completeness
• Manually enter registrations not processed online

- Call pet owners to validate incomplete/problematic registration data

- Work with Controller on special projects, other admin and accounting processes

- Learn the basic functions of other admin staff to provide vacation coverage

- Provide cross-training to co-workers regarding the basic functions of your job

- Other duties as required

This position requires accuracy, attention to detail, strong written and verbal communication skills, adherence to procedures, and the ability to work well with others.

Previous experience working in distribution/wholesale would be an asset. Additionally, experience and comfort working with Microsoft Outlook, Access, Excel, and Word is required.

Pay: $44,000.00-$48,000.00 per year

Benefits:

• Casual dress
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Experience:

• Sales/Admin: 1 year (preferred)

Language:

• English and French (preferred)

Work Location: In person