Pet Store Associate (Pet Specialist)

Are you ready to step into a role where your passion for pets and people makes a real difference every single day? At Petfinity, we’re not just hiring—we’re building a team of leaders, dreamers, and doers who want more than just a paycheck. We want YOU to be part of something bigger.

Why Petfinity?

Petfinity isn’t your average pet store—it’s Calgary’s ultimate pet care destination. From our indoor and outdoor parks, daycare & boarding, and retail shop, to grooming, rehabilitation, and hydrotherapy—we’ve created a world of infinite pawsibilities. Here, every day is an opportunity to impact pets, their families, and your own future.

Your Mission (Should You Choose to Accept It)

• Transform every customer interaction into a lasting, positive memory.
• Grow your knowledge: become the go-to guide for pet parents by learning the latest in pet care and products.
• Lead by example in the retail space: stocking, organizing, keeping it sharp, and making it shine.
• Be the energy: your enthusiasm sets the tone for every guest who walks through our doors.

What You Bring:

• A passion for people and pets
• A calm presence under pressure
• Strong communication and multitasking skills
• A “let’s make it happen” attitude
• Prior customer service experience (bonus if it's pet-related!)

What’s in It for You?

• Competitive Pay: Your hard work deserves recognition.
• Exclusive Discounts: Treat your pets while you grow yourself.
• Limitless Growth: As we expand, so do your opportunities. You’re not just taking a job, you’re stepping onto a path of possibility.

Your Next Step

If you’re reading this, you already know you’re meant for more. This is your chance to combine passion with purpose and be part of a movement redefining pet care in Calgary.

Apply now with your resume and a quick blurb about your customer service superpowers and your love for pets.

Pay: $17.00-$20.00 per hour

Benefits:

• Flexible schedule
• On-site parking
• Paid time off
• Store discount

Application question(s):

• Please provide 2-3 dates/times that would work for you for an interview.

Experience:

• Customer Service: 1 year (preferred)
• Pet Retail: 1 year (preferred)

Work Location: In person