Sales Development Representative

About HPD

Who We Are

Hi-Performance Distributors (HPD) is the leading R/C and Model Hobby distributor in Canada. At our core, HPD is about real people enabling others to have fun. Every item that leaves our warehouse is an opportunity for a moment of fun in Canada. We are honoured to be a part of that. For that reason, we measure success not in profits but in moments of fun!

Founded in 1991, HPD has experienced substantial growth in recent years – garnering recognition from both The Globe and Mail and Canadian Business Magazine. Guided by our core values of Care, Honour, and Initiative, our team continues to learn and grow as we seek to fulfill our vision of being Canada’s trusted experts in fun. We are looking for a new team member to help us make that exciting vision a reality.

What We Offer

Our mission of fun applies within our organization as well. Life is fun when we feel safe and secure, with a strong sense of purpose and pride in our accomplishments. Then we are free to laugh and explore. We enable our employees to have fun by providing:

• Competitive wages
• Health & Lifestyle Spending Account ($4,000/year)
• Paid extended medical & dental benefits
• Product at cost
• Opportunities to play with our extensive line of hobby products, including a fleet of RC vehicles
• Well-stocked kitchen & snacks
• Weekly catered lunches

Who We Want

While we believe in life-long learning – and look forward to seeing you grow as a valued member of the HPD team – there are some integral elements that we look for at every level of our organization. If this list sounds like you, then you may just be an HPD team member in the making!

Our team members take our three core values to heart:

• Care
• Honour
• Initiative

Additionally, we seek people who demonstrate:

• Integrity
• Organization
• Pursuit of excellence
• Customer focus
• The ability to work independently
• Team contribution
• Adaptability
• Tenacity

What We Need

Sales Development Representative

A Sales Development Representative at HPD is responsible for leading our efforts to find new business and uncover new opportunities. The primary purpose of this role is to introduce HPD to prospective dealers and position us as Canada’s leader in delivering Moments of Fun. The Sales Development Representative focuses on generating qualified leads, opening new accounts, and creating opportunities that fuel our growth flywheel.

This role plays a critical part in fueling our Flywheel. By opening new relationships, creating early Moments of Fun, and helping HPD expand into new markets, the Sales Development Representative directly contributes to our growth, dealer trust, and long-term success.

• Proactively conduct daily outreach to prospective customers through phone, email, social media, in person and at events
• Leverage CRM tools to identify opportunities within former or dormant accounts
• Manage the onboarding of new customers and collaborate with the sales team to assess their program tier potential
• Respond promptly to inbound inquiries by phone and email ensuring all interactions are accurately logged in the CRM
• Identify and recommend new business opportunities to leadership to support future growth
• Support the organic growth of a portfolio of accounts by delivering exceptional service and consistently promoting solutions that create value
• Collaborate with cross-functional teams to escalate and resolve client issues effectively
• Represent HPD as a brand ambassador within the hobby industry
• High energy, strong drive, and a commitment to hitting targets
• Clear, confident communication—both on the phone and in writing
• Motivated, detail-oriented, and able to prioritize and manage time effectively
• Openness to coaching and a desire for continuous growth
• Comfortable using technology to research, identify, and pursue new business opportunities
• Proficiency in Microsoft Office, particularly Excel, Word, and Outlook
• Willingness to work onsite with a collaborative, supportive team
• An interest in hobby products, toys, and the world of fun
• French language skills (an asset, but not required)

How to Apply

Are you ready to enable others to have fun? Please send us your resume and a cover letter telling us how you have demonstrated Care, Honour, and Initiative in the past.

Job Types: Full-time, Permanent

Pay: $52,000.00-$75,000.00 per year

Benefits:

• Casual dress
• Company events
• Dental care
• Extended health care
• Life insurance
• On-site parking
• Paid time off

Work Location: In person