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    • Ensure Franchisees are fully utilizing systems, tools, and processes as measured by the Operational Excellence Audit (OEA).
    • Job Types: Full-time, Permanent.
    • Participation in the after-hours on-call rotation (approximately one week per month).
    • Perform data entry, filing, document management, and general office…
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    • Training and resources included — full onboarding through our proven care ecosystem.
    • Postnatal Care Specialist — Vancouver* _Contract | Flexible Scheduling |…
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    • Previous experience in reproductive endocrinology is not required but is…
    • Incorporates individual and/or group teaching into the care plan and nursing interventions and/or makes referrals to other identified resources.
    • In providing professional, respectful and compassionate patient care, the Registered Nurse adopts a holistic approach to care by considering the needs and…
    • Assist with adding Heparin to dialysate.
    • Able to freely lift 20 kilograms.
    • Engages in open communication with your Care Designer when opportunities to elevate…
    • Deliver direct nursing care as required.
    • Seeking a Part-Time LPN for a Saturday/Sunday line to provide medication administration, patient engagement, and OD…
    • Ensure that the legal requirements appropriate to a particular setting or group of clients are observed.
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    • Next Health is seeking a Full-Time Functional Medicine Nurse Practitioner with a strong interest in health, wellness & longevity to join our team.
    • There is no accommodation or travel covered for this position, you must be able to commute to the site, located in Vancouver BC. *.
    • Rotation is 4 on 4 off.
    • Speak, write, read and comprehend English and/or French adequately to effectively communicate in a clear and concise manner.
    • O Cycle set-up/coordination.
    • Participating in basic and graduate nursing student education.
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    • Operates in accordance with the competency guidelines and full scope of practice within the Standards of Practice as outlined by the British Columbia College of…
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Job Post Details

Nurse Next Door Franchise Onboarding Lead - job post

Nurse Next Door
Vancouver, BC V6J 1P2
$80,000–$120,000 a year - Permanent, Full-time

Job details

Pay

  • $80,000–$120,000 a year

Job type

  • Permanent
  • Full-time

Location

Vancouver, BC V6J 1P2

Benefits

Pulled from the full job description

  • Paid time off
  • Extended health care
  • Wellness program

Full job description

Nurse Next Door Franchise Onboarding Lead

Our purpose is Making Lives Better through Happier Aging.At Nurse Next Door, we help seniors stay in their homes for as long as they choose—and our real talent is caring deeply and connecting to seniors’ hearts. We are not just another home care company fulfilling daily tasks; we are a purpose-driven organization that leads with Bold Kindness, admires people, and is committed to making a meaningful difference in everything we do.By joining Nurse Next Door, you become part of a growing, values-led organization that is redefining aging and empowering seniors to do what they love again—while upholding a strong, consistent, and differentiated brand across our franchise system.

The Role

Reporting to the VP, Sales & Operations, the Onboarding Manager is responsible for delivering a best-in-class Franchisee experience by ensuring every partner launches and operates in full alignment with the Nurse Next Door system, brand standards, and philosophy of Bold Kindness and Happier Aging.

Key ResponsibilitiesOnboarding & Launch Excellence

  • Lead Franchise Opener and Launch for new, expansion, and transferred locations, ensuring readiness to operate in full alignment with brand and system standards
  • Partner closely with the HeartQuarters team to manage timelines and deliver a seamless onboarding experience
  • Build strong, trust-based relationships with Franchisees, educating and reinforcing adherence to the Operations Manual, systems, and brand expectations
  • Ensure all onboarding activities set Franchisees up to deliver on the Happier Aging promise and embody Bold Kindness in their local markets
  • Coordinate cross-functional efforts to ensure all launch milestones are achieved and locations are operationally ready

Foundations Training & Brand Immersion

  • Own the learning journey and participant experience for new Franchisees and Care Designer roles
  • Facilitate training programs that embed system compliance, brand standards, Bold Kindness behaviors, and the Happier Aging philosophy
  • Ensure all pre-, during-, and post-training requirements are completed to a high standard
  • Maintain and continuously improve training materials to ensure they are current, consistent, and reflective of the Nurse Next Door brand
  • Lead practicum evaluation to ensure Franchisees demonstrate the knowledge, skills, and on-brand behaviors required to successfully operate

Coaching, Engagement & Brand Standards

  • Own the Franchisee relationship across operational performance, ensuring consistent adherence to the system and Operating Manual
  • Leads the 16 week plan to ensure strong start for new Franchise locations
  • Deliver coaching that balances performance acceleration with Bold Kindness, challenging directly while caring deeply
  • Proactively identify opportunities for growth and performance improvement, leveraging data and KPIs
  • Ensure Franchisees are fully utilizing systems, tools, and processes as measured by the Operational Excellence Audit (OEA)
  • Collaborate with HeartQuarters to drive alignment, consistency, and accountability across the network
  • Continuously evaluate internal processes to strengthen system integrity and brand consistency

What You Bring

  • Minimum 5+ years of franchise experience (required), ideally within a multi-unit or service-based environment
  • Proven ability to drive system compliance and uphold brand standards across a distributed network
  • Deep alignment with and ability to model Bold Kindness and Happier Aging in leadership approach
  • Strong operational leadership experience with the ability to influence, coach, and drive results across stakeholders
  • Demonstrated success in performance acceleration using metrics, KPIs, and data-driven decision-making
  • A leadership style that is self-directed, accountable, and fosters a high-performance, values-driven culture
  • Exceptional relationship-building skills with the ability to challenge, influence, and support Franchisees
  • Strong business acumen including planning, analysis, and operational execution
  • Excellent communication skills—clear, concise, and impactful

Job Types: Full-time, Permanent

Pay: $80,000.00-$120,000.00 per year

Benefits:

  • Extended health care
  • Paid time off
  • Wellness program

Work Location: In person

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