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medical receptionist jobs in Niagara Falls, ON

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    • Previous experience working as a dental receptionist is required..
    • The ideal candidate will have a strong background in dental administration, excellent…
    • Previous experience working as a dental receptionist or in a medical office setting is highly preferred.
    • Strong knowledge of medical terminology to accurately…
    • View all Kings Medical Clinic jobs - Welland jobs
    • Salary Search: Medical Receptionist salaries in Welland, ON
    • Responsibilities will include professional client communication, medical record entry and assisting the healthcare team.
    • At Montrose Dental, our dental administrators play an essential role in creating a welcoming patient experience and keeping our practice running smoothly.
    • Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and…
    • Prepare and post nursing staff schedules.
    • Replace staff due to absences, etc.
    • Answers telephone and place outgoing calls.
    • Must be available to work weekends.
    • At Montrose Dental, we believe exceptional dentistry starts with a strong, supported clinical team -and our dental administrators play a large role in making…
    • Basic knowledge of medical terminology is helpful.
    • Use electronic medical records and practice-management systems to enter, retrieve, and update information.
    • Submit computer access requests, security codes, key transfers, office logistics setup and setting up appointments in EMR;
    • 1+ years working as a receptionist is an asset.
    • Confident using a computer and learning medical software;
    • Job Types: Full-time, Part-time.
    • As required, enter data, retrieve and modify records in the AVImark and Smartflow practice management software, including such areas as, entering treatments and…
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Job Post Details

Lead Receptionist
St. Catharines, ON
$23–$25 an hour
Permanent, Full-time

Job details

$23–$25 an hour
Dental care, On-site parking
Permanent, Full-time
St. Catharines, ON

Full job description

We are seeking an experienced and organized Lead Dental Receptionist to join our team! The ideal candidate will have a strong background in dental administration, excellent communication skills, and the ability to take initiative in a fast-paced clinical environment.

As the Lead Receptionist, you will play a key role in ensuring the smooth day-to-day operation of the front desk while providing exceptional patient service and supporting the administrative team.

Key Responsibilities

  • Oversee daily front desk operations and ensure efficient patient flow.
  • Greet patients warmly and provide an exceptional patient experience.
  • Manage appointment scheduling, confirmations, cancellations, and recalls.
  • Handle patient inquiries, phone calls, and correspondence professionally.
  • Process insurance claims, predeterminations, and patient payments.
  • Verify insurance coverage and explain treatment estimates to patients.
  • Coordinate with dentists, hygienists, and clinical staff to maintain an organized schedule.
  • Support and guide front desk team members as needed.
  • Assist with administrative tasks, reporting, and daily office procedures.
  • Ensure patient records are accurate, up to date, and handled confidentially.

Qualifications

  • Previous experience working as a dental receptionist is required.
  • Previous leadership or senior administrative experience is considered an asset.
  • Strong knowledge of dental terminology, insurance processing, and treatment coordination.
  • Experience with dental practice management software.
  • Excellent organizational and multitasking abilities.
  • Strong interpersonal and communication skills.
  • A professional, friendly, and patient-focused attitude.
  • Ability to work independently and take initiative.

What We Offer

  • Competitive compensation based on experience.
  • A supportive and collaborative team environment.
  • Opportunities for professional growth and development.
  • A rewarding role in a patient-focused dental practice.

If you are an experienced dental receptionist ready to take the next step in your career, we would love to hear from you!

Please submit your resume for consideration.

Pay: $23.00-$25.00 per hour

Expected hours: 40.0 per week

Benefits:

  • Dental care
  • On-site parking

Application question(s):

  • Do you have experience as a dental receptionist?

Work Location: In person

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