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medical receptionist jobs in Niagara Falls, ON

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    • Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care…
    • Post-secondary education in office administration (preferably medical) or a combination of experience and relevant education.
    • Job Types: Full-time, Permanent.
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    • Previous experience working as a dental receptionist or in a medical office setting is highly preferred.
    • Strong knowledge of medical terminology to accurately…
    • Communicate professionally with referring dental and medical offices.
    • Are you an experienced dental receptionist or treatment coordinator who understands the…
    • At Montrose Dental, our dental administrators play an essential role in creating a welcoming patient experience and keeping our practice running smoothly.
    • Our CARE teams provide rapid access to a team of medical professionals, pharmacy services and wrap-around supports to engage patients through stabilization and…
    • Prepare and post nursing staff schedules.
    • Replace staff due to absences, etc.
    • Answers telephone and place outgoing calls.
    • Must be available to work weekends.
    • Basic knowledge of medical terminology is helpful.
    • Use electronic medical records and practice-management systems to enter, retrieve, and update information.
    • Communication ability and schedule management are an asset.
    • Job Types: Full-time, Part-time.
    • Dental receptionist: 1 year (required).
    • This role is essential in providing exceptional support to our office operations, ensuring a welcoming environment for…
    • As required, enter data, retrieve and modify records in the AVImark and Smartflow practice management software, including such areas as, entering treatments and…
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Job Post Details

CarePartners logo
Team Assistant/ Medical Scheduler
CarePartners
·
2.8
St. Catharines, ON
$17.60–$21.46 an hour
Full-time
Apply now

Job details

$17.60–$21.46 an hour
Dental care, Employee assistance program
Full-time
Weekends as needed
St. Catharines, ON

Full job description

Who We Are:
CarePartners is one of Ontario’s largest accredited home health care providers, providing nursing, personal support, therapy and rehabilitation support services for patients of all ages. We care for approximately 72,000 patients each year in homes, schools, clinics, workplaces and retirement homes, through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality, relentlessly seeking to improve the patient and caregiver experience, promoting a healthy and resilient workplace culture, and contributing to a sustainable healthcare system in Ontario.
Overview:
CarePartners is adding to our team and we are looking for Team Asstants to ensure effective customer service and communication between patients, families, and staff. Our Team Assistants ensure the scheduling of our Nurses' meets service delivery standards and administrative functions related to client services are performed in a timely manner.

If you are someone who thrives in helping, coordinating schedules, and has a strong customer service background, we would love to meet!

We have immediate Full-Time and Part-Time openings in the St. Catharine's office!

Hours of work are inclusive of weekdays, early mornings, evenings and weekends Shifts include every other weekend and there is an opportunity to pick up additional shifts.

This position will require 4-6 weeks of full time training, regardless of being hired for full time or part time.

This position requires in office expectations in our St. Catharine's office.

What We Offer:

Incentives and Perks

  • Meaningful, fulfilling work, helping patients and their families behind the scenes
  • Supportive team environment and a great corporate culture
  • Paid orientation and comprehensive training and onboarding
  • Access to group discounts, including exclusive discounts from various retailers
  • Total rewards program which includes health & dental benefits
  • An Employee Assistance Program (EAP) for you and your family members
  • Opportunities for continuing education and training
  • Hands on mentoring and leadership support
  • Opportunities to volunteer in countries with limited access to healthcare services
  • This position offers a competitive compensation grid, the hourly range is $17.60 to $21.46.
What The Role Involves:
  • You’ll be the bridge between patients/caregivers, their families, team supervisors, funders, finance and other CarePartners employees
  • Receiving routine referral/intake information from funders and private-pay clients
  • Developing and coordinates service schedules while considering relevant factors
  • Informing workers of new assignments and changes to their schedules in accordance with the collective agreement
  • Entering relevant information into the automated information system/database
  • Producing schedules and reports on regular basis, and on request of the Supervisor
  • Receiving and manage inbound telephone calls and email inquiries related to service
  • Performing other administrative duties
  • Other duties as required
What You Bring:
  • A strong desire and commitment to making a difference in the lives of their patients
  • Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
  • Exceptional interpersonal and customer service skills
  • Ability to work both independently and as part of a team
  • Strong proficiency in all aspects of Microsoft Office, with proven skills in Word and Excel
  • A strong attention to detail and the ability to learn new systems and databases
  • Effective verbal and written communication skills
  • Non-traditional hours, including evenings and weekends are required
  • Experience working within a unionized environment and the health care field an asset
  • A clear background check

CarePartners In Your Community:
In addition to providing home-based health care, CarePartners also serves the community through clinics, transitional care units, and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program, we’ve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.
Accessibility:
CarePartners welcomes and encourages applicants from people with disabilities. Candidates can request accommodations at any time in the hiring process.

Artificial Intelligence

CarePartners uses iCIMs as part of our recruitment and hiring process. While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.

This job posting is available due to an existing vacancy.

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