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medical receptionist jobs in Niagara Falls, ON

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    • As a Dental Concierge, you’ll be the first and lasting impression for our patients, creating a welcoming, seamless, and personalized experience from start to…
    • Communication ability and schedule management are an asset.
    • Job Types: Full-time, Part-time.
    • Employment Type: [Full-time / Part-time].
    • The successful candidate will play an important role in creating a welcoming and supportive environment for patients…
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    • Salary Search: Medical Office Assistant salaries in St. Catharines, ON
    • Answer calls and text messages.
    • This is an entry level position offering weekend hours.
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    • Familiarity with medical terminology relevant to dentistry.
    • This position requires a friendly demeanor, strong administrative skills, and familiarity with…
    • Excellent knowledge of medical terminology relevant to dental care and patient documentation.
    • Proven experience with dental office administration or medical…
    • At Montrose Dental, our dental administrators play an essential role in creating a welcoming patient experience and keeping our practice running smoothly.
    • Dental receptionist: 1 year (required).
    • This role is essential in providing exceptional support to our office operations, ensuring a welcoming environment for…
    • The Care Coordinator is responsible for fostering a strong relationship between the clinic and its customers, including patients, staff, funders and referral…
    • Basic knowledge of medical terminology is helpful.
    • Use electronic medical records and practice-management systems to enter, retrieve, and update information.
    • Maintain accurate patient records and update electronic medical records while handling information discreetly.
    • As required, enter data, retrieve and modify records in the AVImark and Smartflow practice management software, including such areas as, entering treatments and…
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Job Post Details

Passion Dental Group logo
Dental Administrator
Passion Dental Group
·
3.4
300 Lincoln Street, Welland, ON L3B 4N4
$21–$28 an hour
Full-time
Apply now

Job details

$21–$28 an hour
Full-time
Weekends as needed, Monday to Friday
300 Lincoln Street, Welland, ON L3B 4N4

Full job description

Lincoln Dental Care (Welland) is hiring a Dental Administrator (Concierge)
Are you passionate about delivering exceptional service in a healthcare setting? At Lincoln Dental Care, we’re redefining what a dental experience should feel like—and we’re looking for a warm, organized, and service-driven Dental Concierge to be at the heart of it.
This is not your typical front desk role. As a Dental Concierge, you’ll be the first and lasting impression for our patients, creating a welcoming, seamless, and personalized experience from start to finish. If you thrive in a fast-paced environment, enjoy connecting with people, and take pride in delivering outstanding service, we’d love to meet you.

Specifics about the role:
Job Type: Full-time

Schedule: Clinic operates 7 days a week, until 9 pm Mon–Fri and until 6 pm on weekends

Wage range: $21-28/hour, depending on the candidate's experience

Your Responsibilities
While your day-to-day will be dynamic, your core responsibilities will include:
  • Serving as the first point of contact—welcoming patients in person, over the phone, and via email with a high standard of care
  • Coordinating and optimizing appointment schedules, including filling last-minute openings
  • Managing patient inquiries, referrals, and communication with external offices
  • Clearly explaining treatment plans, insurance coverage, and out-of-pocket costs or payment options
  • Processing billing for patients and insurance providers while maintaining accurate financial records
  • Following up on outstanding accounts receivable from both patients and insurers
  • Maintaining up-to-date patient records and entering data into electronic systems
What You Bring
  • A minimum of six months to one year of experience in a customer-facing service, administrative, or reception role is required.
  • Availability to work flexible hours (clinic operates 7 days a week, until 9 pm Mon–Fri and until 6 pm on weekends)
  • Strong organizational skills with the ability to multitask effectively
  • Excellent communication and interpersonal skills, with a patient-first mindset
  • A friendly, calm, and professional demeanor
  • Ability to thrive in a fast-paced, team-oriented environment
  • IPAC certification is an asset, but not required
About Us
At Lincoln Dental Care, we’re proud to be part of Passion Dental Group—a team that’s reimagining what dental care can feel like for both patients and team members.
We believe great dentistry goes beyond clinical care. It’s about creating thoughtful, seamless experiences that put people at ease and build lasting relationships. That’s why we operate with a hospitality-first mindset, where every detail matters and every interaction is intentional.

#PassionMP
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