medical office assistant jobs in London, ON

Job Overview

Join our dynamic dental practice as a Dental Office Manager and lead our team to excellence! In this vital role, you'll oversee daily operations, ensure smooth patient flow, and foster a welcoming environment. Your leadership will drive efficiency, enhance patient satisfaction, and support the overall success of our practice. We’re seeking an energetic, organized professional with a passion for healthcare management and a knack for motivating teams. This paid position offers an exciting opportunity to make a meaningful impact in a fast-paced dental setting.

Duties

• Manage daily office operations, including scheduling, patient check-in/out, and appointment coordination
• Supervise front desk staff, dental assistants, and administrative personnel to ensure high performance and teamwork
• Oversee billing, coding, insurance claims processing, and collections to maintain financial health
• Maintain accurate electronic medical records using systems like Dentrix and ensure compliance with privacy regulations
• Handle human resources functions such as hiring, training, performance evaluations, and staff development
• Coordinate with dental providers to optimize patient care delivery and clinic workflow
• Monitor budgets, supply inventory, and vendor relationships to keep the practice running efficiently
• Ensure adherence to medical terminology standards and hospital or acute care protocols when applicable

Skills

• Proficiency with Tracker Dental management software is a must.
• Strong understanding of dental office procedures and medical office experience
• Experience supervising teams in healthcare or administrative settings
• Knowledge of human resources practices including hiring, onboarding, and employee relations
• Familiarity with medical terminology and hospital or acute care environments
• Budgeting skills to manage expenses effectively within the practice’s financial plan
• Experience with electronic medical records management and compliance standards
• Excellent communication skills for team leadership and patient interactions

This role is perfect for a motivated leader eager to shape a positive patient experience while managing the operational heartbeat of our dental practice. If you thrive in a collaborative environment where your organizational skills can shine, we want to hear from you!

Pay: $27.00-$40.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• On-site parking
• Store discount
• Vision care
• Wellness program

Experience:

• Tracker dental software: 2 years (required)

Licence/Certification:

• Certified Dental Assistant (preferred)
• Certified Dental hygienist (preferred)

Work Location: In person