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medical office assistant jobs in London, ON

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    • Register patients and ensure patient information is accurate and up to date.
    • Ensure scheduling changes are communicated appropriately to affected staff and…
    • You will serve as the first point of contact for patients, managing scheduling, phone inquiries, and supporting the day-to-day operations of the office.
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    • Running the office: scheduling patient appointments, booking surgeries and diagnostic testing.
    • Maintaining patient medical records and telephone management.
    • Oversee appointment coordination, patient inquiries, and issue resolution while maintaining high standards of patient care, safety, and customer service.
    • Manage reception, telephone calls, appointments, and patient enquiries.
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    • Schedule: The shifts will typically be 8 -12 hours in length and can be daytime, overnight, and weekend shifts, including holidays.
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Job Post Details

Medical Office Administrative Assistant
Woodfield Surgical Centre
444 Waterloo Street, London, ON N6B 2P2
From $22 an hour
Full-time
Apply now

Job details

From $22 an hour
Full-time
Monday to Friday
444 Waterloo Street, London, ON N6B 2P2

Full job description

Medical Office Administrative Assistant Woodfield Surgical Centre

Full-Time Monday to Friday, 8:30 am – 4:30 pm

Previous Medical Office Experience required

Wage negotiable based on experience

Knowledge of Microsoft required

Duties and Responsibilities

Clinical and Patient Administrative Duties

· Book, confirm, reschedule, and follow up on patient appointments.

· Register patients and ensure patient information is accurate and up to date.

· Prepare clinical charts and documentation for clinic appointments and OR days.

· Respond to patient inquiries received through the practice website.

· Answer incoming telephone calls and manage a multi-line telephone system.

· Receive, document, and relay messages between patients, physician and nurse.

· Respond to patient and staff emails in a timely and professional manner.

· Coordinate patient communications and follow-up as required.

· Manage incoming and outgoing faxes, including referrals, consultation reports, medical reports, and other clinical correspondence.

· Transcribe accurate clinic notes and operative reports.

· Maintain organized and complete patient records in accordance with office procedures and privacy requirements.

· Process patient payments and issue receipts.

Operating Room and Surgical Administration

· Prepare patient charts and required documentation for OR days.

· Schedule casual Registered Nurses (RNs) for surgery days according to the surgical schedule and staffing requirements.

· Coordinate and communicate scheduling information with physicians, nurses and other clinical staff as required.

· Maintain monthly OR ledgers and ensure information is recorded accurately and kept up to date.

· Stock green towels, pillowcases and face cloths in OR and procedure rooms.

Physician and Office Scheduling

· Maintain the physician's monthly calendar.

· Ensure scheduling changes are communicated appropriately to affected staff and patients.

Administrative and Office Operations

· Order and coordinate the receipt and delivery/pick-up oxygen tanks. Order Botox, dermal fillers and Obagi skin-care products.

· Monitor supplies and coordinate ordering to ensure appropriate inventory levels

· Perform annual inventory of office supplies.

· Maintain accurate records related to inventory.

· Provide general administrative support to the physician and clinical team.

· Maintain and coordinate the call schedule for the North Site

Pay: From $22.00 per hour

Expected hours: 37.5 per week

Work Location: In person

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