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medical office assistant jobs in London, ON

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    • View all St. Joseph's Health Care London jobs - London jobs - Mental Health Technician jobs in London, ON
    • Salary Search: Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program salaries in London, ON
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    • The Medical Office Assistant supports the daily flow of a medical office by welcoming patients, coordinating front-desk tasks, and maintaining organized…
    • The role processes and books patient appointments, and provides support to dental students regarding front desk administration.
    • You will serve as the first point of contact for patients, managing scheduling, phone inquiries, and supporting the day-to-day operations of the office.
    • Prepare and organize patient charts before examinations.
    • Prepare patients for examinations by obtaining medical histories.
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    • Scheduling appointments and managing patient records accurately and efficiently.
    • Educating patients on doctor-recommended supplements, eye drops, and ocular…
    • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
    • Oversee patient scheduling to optimize provider time, procedure room utilization, and patient flow.
    • Provide high-level support to patients, addressing complex…
    • Manage daily office operations, including scheduling, patient check-in/out, and appointment coordination.
    • Coordinate with dental providers to optimize patient…
    • Scheduling appointments and managing patient records accurately and efficiently.
    • Educating patients on doctor-recommended supplements, eye drops, and ocular…
    • You will provide medical, administrative, technical and clerical support to SOAHAC team members in various programs.
    • Pension: HOOPP (defined benefit plan).
    • Schedule: The shifts will typically be 8 -12 hours in length and can be daytime, overnight, and weekend shifts, including holidays.
    • Schedule and confirm patient appointments and process cancellations.
    • Greet and check in patients, and ensure a welcoming environment.
    • Assist patients as required to coordinate patient flow.
    • Responsible for the overall patient flow of the clinic, including reception and clerical duties.
    • Will respond to and resolve concerns or escalate issues from patients, physicians and the general public while supporting a patient centric service model.
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Job Post Details

St. Joseph's Health Care London logo
Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program
St. Joseph's Health Care London
·
3.7
London, ON
$29.76–$35.00 an hour
Full-time
Apply on company site

Job details

$29.76–$35.00 an hour
Full-time
London, ON

Full job description

Posting # 57272 - [ Non-Union ]

Clinical Support Clerk, Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program - 1 position
Adult Inpatient Mental Health Short Stay Stabilization Unit/Dual Diagnosis Program
Parkwood Institute Mental Health Care - London, ON
Temporary Full Time
Salary Range: $29.76 - $35.00 /hour


This is a temporary full-time position that is anticipated to extend until May 1, 2027, and is subject to the availability of work.

To perform scheduling services and assist as needed with the day-to-day administration of ward /team activities. This role will primarily provide support for staffing and payroll. Additional duties include providing receptionist duties, including screening telephone calls, visitors, etc. answering routine inquiries, initiating staffing calls when required; making appointments for clients for tests/consultations; sorting and distributing mail; checking and ordering supplies; completing staff information, ie. maintaining clients' files and clinical record forms; maintaining filing system for relevant areas of responsibility; keyboarding letters, memoranda, and data entry to care plans, etc. from handwritten or printed material.




Essential Qualifications

  • Secondary (High) School Diploma
  • Graduate of a recognized medical secretarial or medical office assistant certificate program
  • Demonstrated computer skills with Outlook and MS Office Suite, including an intermediate level of knowledge of Word and basic Excel
  • Ability to keyboard accurately to a minimum of 40 wpm
  • Working knowledge of general office procedures and methods
  • Record keeping and filing experience
  • Ability to work accurately with figures and clerical details
  • Working knowledge of the Mental Health Act
  • Strong interpersonal and communication skills both oral and written
  • Knowledge of a Safety Culture in a Health Care Setting in compliance with the OHSA
  • Working knowledge of One Chart
Preferred Qualifications
  • Graduate of a recognized medical secretarial or medical office assistant certificate program preferred
  • Knowledge of staffing and scheduling, and computerized call-out systems preferred
  • Proficiency in French would be an asset.
  • Strong knowledge of psychiatric/medical terminology
  • Previous experience using a computerized system eg. Workbrain
  • Ability to prioritize multiple demands
  • Ability to work independently as well as a team
  • Excellent organization and time management skills
Teaching and Research
  • St. Joseph's Health Care London through its affiliation with Western University and Fanshawe College is a leading research and teaching hospital. As an employee of St. Joseph's you will be expected to engage in role related teaching and research activities in addition to any of your clinical duties.
Immunization Requirements
  • Provide vaccination records or proof of immunity against measles, mumps rubella, varicella (chicken pox), Hepatitis B, COVID-19 and influenza.
  • Provide documentation of the Tuberculosis skin testing

Posting date: October 30, 2026
Submission deadline: November 05, 2026

Wade Baillie, Human Resources


Your interest in this opportunity is appreciated.
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