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    • VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.
    • As you grow into the role, we'll expand your responsibilities to include tasks such as calling patients to arrange and confirm appointments, along with other…
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    • Scheduling appointments and managing patient records accurately and efficiently.
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    • Oversee patient scheduling to optimize provider time, procedure room utilization, and patient flow.
    • Provide high-level support to patients, addressing complex…
    • Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
    • Scheduling appointments and managing patient records accurately and efficiently.
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    • You will provide medical, administrative, technical and clerical support to SOAHAC team members in various programs.
    • Pension: HOOPP (defined benefit plan).
    • Schedule: The shifts will typically be 8 -12 hours in length and can be daytime, overnight, and weekend shifts, including holidays.
    • You will serve as the first point of contact for patients, managing scheduling, phone inquiries, and supporting the day-to-day operations of the office.
    • Assist patients as required to coordinate patient flow.
    • Responsible for the overall patient flow of the clinic, including reception and clerical duties.
    • Will respond to and resolve concerns or escalate issues from patients, physicians and the general public while supporting a patient centric service model.
    • This is achieved by efficiently providing administrative support and coordinating clinic activity with friendly, enthusiastic and professional service with all…
    • Schedule and confirm patient appointments and process cancellations.
    • Greet and check in patients, and ensure a welcoming environment.
    • Greet and welcome patients to the clinic, manage patient check-in and check-out and engage with patients in person, by phone, and via email.
    • Performs administrative duties such as scheduling appointments.
    • A medical office Administration Diploma or equivalent (preferred).
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Job Post Details

Clinical Assistant
Air Liquide
·
3.7
London, ON
Full-time
Apply on company site

Job details

Pay information not provided
Full-time
London, ON

Full job description

R10104630 Clinical Assistant (Offen)



Location:

London, ON - Adelaide St (184) - Respiratory therapy



At Air Liquide Home Healthcare Canada, we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancing and digitizing our tools, products, and systems, to forging meaningful relationships with our patients.

Air Liquide Home Healthcare Canada is a leading provider of sleep apnea tests, treatments, and home oxygen services. We partner closely with the healthcare community to deliver an exceptional patient experience that supports health, wellness, and collaborative medicine.

Ready to be part of this global family of companies making a difference in the quality of life for patients around the world?

How will you CONTRIBUTE and GROW?

VitalAire Canada is the Canadian home healthcare subsidiary of Air Liquide, the world leader in gases, medical technologies and services for Industry and Healthcare. VitalAire empowers patients who have sleep apnea or require home oxygen therapy through ongoing respiratory support and compliance.

VitalAire is currently recruiting a highly energetic and motivated Clinical Assistant (Sleep) for our London branch The Clinical Assistant facilitates the administrative aspects, and offers support in the storefront area as it pertains to CPAP therapy in a specific branch location.

  • Ensures operation of equipment by completing preventive maintenance requirements

  • Provides support for supervisors, managers, sales and healthcare staff by performing daily office duties

  • Provides friendly and helpful service to clients by providing specific information as it pertains to CPAP therapy

  • Assists with monthly CPAP sales goals (ie: CPAP machines and rePAP)

  • Assists with maintenance of CPAP equipment and inventory for the branch

  • Jointly booking CPAP appointments and follow up for clients at the branch

  • Participates in home testing for diagnosis purposes within the supervision of a healthcare professional

  • Assists healthcare professionals with the completion of necessary process and forms, assisting with the cleaning & maintenance of CPAP equipment during in-service to client

  • Documents client care services by charting in client records

  • Facilitates payment by preparation of funding documents, and maintaining knowledge of funding systems

  • Other duties as assigned

__________________

Are you a MATCH?

Here’s what you will need

  • College Certificate or Diploma in Medical Office Administration or medical background preferred.

  • Computer literate in Microsoft Office, ERP & Google systems with strong data entry skills and selling skills.

  • 1-2 years of experience in general office practice

  • Requirement to become CPSGT certified

What’s in it for you

  • Competitive total rewards : Salary, bonus, flex benefits & pension plan

  • Work/life integration : From standard hours to personal time off

  • Inclusive workplace : Bring your whole self to work as you learn and grow

  • Meaningful work: Do work that matters

  • Culture of safety: We weave safety and wellness into all that we do

Additional Information

VitalAire provides equal opportunities for all applicants and is committed to fostering an inclusive and accessible environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest; however only those candidates selected for an interview will be contacted.

Our Differences make our Performance


At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.


We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.

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