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medical office assistant jobs in Kitchener, ON

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    • As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative…
    • Answer phone calls with excellent phone etiquette, addressing patient inquiries and concerns.
    • We are a non-assignment office with limited CDCP patients.
    • Accurately process patient payments and assist patients with insurance claims and pre-determinations.
    • Schedule and coordinate patient consultations, procedures…
    • Greet and welcome patients as they arrive at the dental office.
    • Collect patient information and update electronic medical records.
    • The Medical Receptionist is responsible for conducting the registration and initial screening of all blood plasma donors, scheduling donations and performing…
    • This would include developing expertise in our EMR, troubleshooting minor technical problems, preparing/overseeing internal organizational requirements and…
    • Assist with resolving issues/questions/concerns with CAREGivers and Key Players around discrepancies with hours and scheduling.
    • Maintaining and updating patient records, scanning documents into patient files.
    • Facilitating clinic work flow by bringing patients to rooms and communicating…
    • View all Tri-City Foot and Orthotics Clinic jobs - Cambridge jobs - Clinical Assistant jobs in Cambridge, ON
    • Salary Search: Part-Time Clinic Assistant salaries in Cambridge, ON
    • Educate patients on oral hygiene and post-treatment care.
    • Strong communication and interpersonal skills to interact with patients and team members.
    • Calling patients regarding messages in their charts.
    • Patient prep in accordance with patients appointments(vitals including temps, Heights, Weights, Bp and…
    • Support clinical staff by preparing patient charts and ensuring all necessary documentation is complete and accessible.
    • Schedule appointments and assist with patient check-ins.
    • Greet patients and visitors in a professional and friendly manner.
    • Job Types: Full-time, Permanent.
    • Performing a variety of administrative duties, including answering phones and email, coordinating patient services, handling referrals, sending reports,…
    • Ensure patients complete all required paperwork and forms, including clinic-specific documentation (e.g., consent forms for new Mental Health patients).
    • This role involves direct patient interaction, including preparing patients for examinations, taking vital signs, assisting with procedures, and maintaining…
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Dental Patient Care Coordinator
New Hamburg Dental Group
New Hamburg, ON
From $30 an hour
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From $30 an hour

Job type

Full-time

Shift and schedule

No weekends

Benefits

Pulled from the full job description
Dental care

Full job description

Dental Patient Care Coordinator

Practice: New Hamburg Dental Group
Location: New Hamburg
Website: https://www.newhamburgdentalgroup.ca
Role Type: Full-Time
Role Hours: Monday–Thursday, 7:30 a.m.–4:30 p.m. or 8:15 a.m.–5:30 p.m.; Fridays, 7:30 a.m.–1:15 p.m. No evenings or weekends.

Job Overview

New Hamburg Dental Group is a family-friendly, patient-centered, moderndental practice dedicated to providing exceptional care in a welcoming and supportive environment.

We are seeking a compassionate, organized, and service-oriented Dental Patient Care Coordinator to join our team. This is an exciting opportunity to become part of a friendly, supportive, and growing dental office.

As the first point of contact for our patients, you will play a key role in delivering an outstanding patient experience while supporting the administrative operations of the practice. The ideal candidate has excellent communication skills, strong attention to detail, and familiarity with dental terminology and office procedures.

Key Responsibilities

  • Greet patients warmly upon arrival and assist with check-in procedures.
  • Manage inbound/outbound calls: schedule appointments, answer inquiries, and support patient needs.
  • Maintain accurate patient records using Tracker.
  • Process patient information, insurance details, and claims according to office policies.
  • Coordinate with the clinical team to ensure smooth and efficient patient flow.
  • Support treatment plan coordination and financial discussions, when required.
  • Complete administrative duties including filing, data entry, email correspondence, and document preparation.
  • Maintain a clean, organized, and professional front desk and reception area.
  • Assist with monitoring and ordering office supplies.

Qualifications

  • Minimum 1 year of dental or medical administration experience (dental preferred).
  • Strong knowledge of dental terminology and office procedures.
  • Excellent verbal, written, and interpersonal communication skills.
  • Experience with Tracker is an asset.
  • Ability to multitask effectively while maintaining accuracy and attention to detail.
  • Professional presentation, positive attitude, and patient-centered mindset.
  • Ability to work collaboratively in a busy, team-oriented clinical environment.

Practice Snapshot

Practice Name: New Hamburg Dental Group

Location: New Hamburg, Ontario

Operatories

  • Total Operatories: 7
  • Specialty Services Offered:
  • Orthodontics
  • CEREC / CBCT
  • Implants
  • Nitrous

Office Environment & Culture

Our office is warm, modern, and welcoming, with a calm, well-organized atmosphere designed to put patients at ease. Our team works collaboratively, communicates openly, and supports one another each day. We are committed to delivering high-quality care, continuous growth, and treating every patient with the same care and respect we would our own family.

Technology & Software

  • Practice Management Software: Tracker
  • Digital Tools: SIDEXIS, ScanX, PrimeScan, CEREC

Neighborhood Highlights / Landmarks

Conveniently located near downtown, with easy access to local shops and restaurants. The area is also home to the town's well-known Water Wheel, a beloved local landmark.

Compensation

  • Pay Range: $30.00+ per hour
  • Compensation is commensurate with experience and skills, with eligibility for performance based incentive opportunities.

Ready to Take the Next Step?
If you're looking to join a team that is rooted in trust, guided by excellence, and committed to elevating patient care through innovation and digital dentistry, this is the place for you. We are a values-driven organization that empowers our teams, invests in growth, and embraces modern technology to deliver a truly exceptional patient experience.

If you want to make a meaningful impact every day, be supported by a collaborative culture, and grow your career within a forward-thinking dental network, we would love to meet you. Apply now and grow your career with us.

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