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    • In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring that administrative…
    • Enjoy a competitive total rewards package, including performance bonuses, comprehensive health and dental benefits with significant employer premium…
    • This position delivers seamless, high-quality service and support to patients and physicians through assistance with private and provincial drug plan navigation…
    • HyCoSys – Includes setting up sterile tray, reading chart prior to going into the room, getting patient and doing urine pregnancy test, explaining procedure to…
    • Must have a valid driver's licence and reliable vehicle.
    • Experience in occupational health, medical testing, emergency response, or a related field is an asset.
    • Answer the phone, schedule and confirm medical appointments, greet patients, receive and communicate messages.
    • Complete insurance and other claim forms.
    • You update the appointment system after every patient's consultation.
    • You assist during the pre-op exams and fill the patient’s charts accurately.
    • Confirms identification and prepares patients for specified tests; provides collection instruction to patients for on- and off-site collections, accepts…
    • Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our…
    • This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.
  • View similar jobs with this employer
    • This is an important role in patient care and our business and will let you see the difference that you make in patients’ lives.
    • Strong knowledge of dental terminology, procedures, and dental insurance.
    • Maintain accurate patient records and treatment plans using dental practice management…
    • Extended health, dental and vision benefits.
    • Maintaining patient safety and comfort.
    • Strong patient-care and communication skills.
    • 5 paid sick days per year.
    • An individual who is interested in helping customers to find solutions to their personal equipment needs, experience working with electronic equipment, a…
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    • Provide first aid services, drug and alcohol sample collection, and complete accurate first aid reports.
    • Promote Health and Safety leadership among employees…
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medical office assistant

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Medical Office Assistant
3929 Lakeshore Road, Kelowna, BC V1W 1V3

Job details

Here’s how the job details align with your profile.

Pay

From $22 an hour

Job type

Fixed term contract
Part-time
Full-time

Benefits

Pulled from the full job description
Flexible schedule
On-site parking

Full job description

Overview

Join our dynamic healthcare team as a Medical Office Assistant, where your enthusiasm and organizational skills will help create a seamless experience for patients and providers alike. In this vital role, you will be the friendly face at the front desk, managing patient interactions, scheduling appointments, and ensuring that administrative operations run smoothly. Your proactive approach will contribute to a welcoming environment and efficient clinic flow, supporting both medical professionals and patients with professionalism and care.

Duties

  • Greet patients warmly and assist with check-in procedures using electronic medical records systems.
  • Manage multi-line phone systems to answer inquiries, schedule appointments, and relay messages promptly.
  • Maintain accurate patient records, including medical histories, insurance information, and appointment notes using EMR system Intrahealth (Profile).
  • Handle administrative tasks such as filing, data entry, billing support, and verifying insurance coverage.
  • Coordinate appointment scheduling with precision to optimize provider availability and patient convenience.
  • Support clinical staff by preparing exam rooms, sterilizing equipment, and managing supply inventory.
  • Assist with patient communication regarding test results, follow-up appointments, and health education materials.

Experience

  • Previous experience working in a medical or dental office setting is highly preferred.
  • Familiarity with electronic health records (EHR) systems such as Meditech is essential for efficient documentation.
  • Proven office experience demonstrating strong organizational skills and attention to detail.
  • Experience as a medical receptionist or in a medical office environment is desirable.
  • Knowledge of medical terminology to accurately interpret clinical notes and communicate effectively with healthcare providers.
  • Ability to manage multi-line phone systems confidently while maintaining professionalism under pressure.
  • Strong administrative background with experience handling front desk responsibilities in busy healthcare settings.

Join us to be part of an energetic team dedicated to delivering exceptional patient care through efficient operations and compassionate service!

Pay: From $22.00 per hour

Expected hours: No less than 19.0 per week

Benefits:

  • Flexible schedule
  • On-site parking

Work Location: In person

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