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    • Maintain accurate electronic medical records (EMR).
    • Experience in a medical office or healthcare setting.
    • Provide administrative support to physicians during…
    • View all WELL Health Technologies Corp jobs - Vancouver jobs - Medical Office Assistant jobs in Vancouver, BC
    • Salary Search: Virtual Medical Office Assistant salaries in Vancouver, BC
    • See popular questions & answers about WELL Health Technologies Corp
    • Through our platform, we enable patients to be active and engaged participants in their own care, and take control of their care journey.
    • We are seeking an experienced and reliable Medical Office Assistant (MOA) to support medical clinics in a fully remote, contract-based role.
    • Previous healthcare experience is not required – we provide on-the-job training.
    • We are looking for someone who is a quick learner, comfortable with computers…
    • Post-secondary education in medical office administration or a related field preferred but not required.
    • The ideal candidate will serve as the first point of…
    • This role provides valuable exposure to the Canadian healthcare system, family medicine workflows, and electronic medical records while pursuing medical…
    • THIS IS A LONG TERM PERMANENT POSITION FOR +-32 HOURS A WEEK.
    •  MOA qualification and experience with Med Access/Accuro required.
    • Experience in a skin care, dermatology, medical, or treatment-based clinic is strongly preferred*.
    • Dr. John O’Mahony is seeking an experienced, organized, and…
    • Thorough understanding of medical terminology.
    • This position involves both clinical and administrative duties, including effective appointment scheduling, chart…
  • View similar jobs with this employer
    • You must have a caring personality, excellent communication skills, strong work ethics and be available for rotational shifts.
    • Job Types: Full-time, Contract.
    • Knowledge of medical terminology and procedures.
    • Familiarity with electronic medical records (EMR) systems.
    • Perform general administrative tasks such as filing,…
    • The Foundry Terrace Medical Office Assistant (MOA) will provide medical office assistant support for the Foundry Terrace medical and clinical staff as well as…
    • Providing administrative support such as filing, scanning, and data entry.
    • One (1) year of experience in a healthcare facility or medical office required.
    • Other administrative duties based on operational needs.
    • Five years’ experience working collaboratively with other healthcare professionals within a medical…
    • Assisting with small projects as required by other administrative support.
    • Working with medical staff to ensure quality patient care and service.
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Job Post Details

Virtual Medical Office Assistant
WELL Health Technologies Corp
·
2.6
Vancouver, BC V6B 5C6
•
Remote
$20–$23 an hour
Full-time
Apply now

Job details

$20–$23 an hour
Full-time
Remote in Vancouver, BC V6B 5C6

Full job description

Entity: WELL Health Clinic Network Inc.

Job Title: Virtual Medical Office Assistant (Remote)

Location: Remote (Canada)

Job Type: Full-Time

Hourly Range: $20.00 - $23.00 CAD per hour


About Us:

TIA Health, part of WELL Health Technologies, is a leading virtual healthcare platform connecting patients with licensed physicians across Canada. Our mission is to improve access to healthcare through innovative digital solutions and patient-centered care.


Position Summary:

We are seeking a dependable and detail-oriented Virtual Medical Office Assistant to support our virtual clinic operations. You will play a key role in ensuring a smooth, efficient, and positive experience for both patients and healthcare providers.


Key Responsibilities:

  • Schedule and manage virtual appointments through the Tia Health platform
  • Communicate with patients via phone, email, and secure messaging
  • Assist patients with joining virtual visits and troubleshooting minor technical issues
  • Maintain accurate electronic medical records (EMR)
  • Verify insurance information and assist with billing tasks
  • Coordinate referrals, prescriptions, and lab requests
  • Provide administrative support to physicians during virtual clinic hours
  • Ensure compliance with Canadian privacy regulations (e.g., PHIPA)


Qualifications:

  • Experience in a medical office or healthcare setting
  • Knowledge of medical terminology
  • Familiarity with EMR systems and telehealth platforms
  • Strong communication and organizational skills
  • Ability to work independently in a remote environment
  • High level of attention to detail and confidentiality


Preferred Qualifications:

  • Experience in a virtual clinic or telehealth environment
  • Experience with OSCAR EMR (preferred)
  • Knowledge of Canadian healthcare systems and billing
  • Comfortable assisting patients with basic technical issues


Work Schedule:

  • Full-time position
  • Standard hours: 10:00 AM – 6:00 PM (PST`)
  • Flexibility available for the right candidate


Requirements:

  • Must reside in Canada
  • Reliable high-speed internet
  • Quiet, private workspace
  • Strong computer and digital literacy


The salary for this position falls within a defined range and will be determined based on several factors, including the candidate’s experience, qualifications, skills, and the needs of the organization. At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.

WELL is committed to fostering a diverse, inclusive, and accessible workplace. We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. We strive to create an environment where differences are valued and contribute to our collective success – this is the WELL Way.

This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.

WELL has been independently certified as a Great Place to Work® by the Great Place to Work Institute® Canada. This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being. It also aligns with our Healthy Place to Work pillar and the priorities outlined in our annual Sustainability Impact Report.

Want Read more about us: https://stories.well.company/

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