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    • As the practice continues to grow, we are seeking an experienced professional to lead our administrative and patient coordination functions.
    • We’re looking for a confident, friendly, and experienced Dental Administrator to become a key member of our growing dental practice.
    • communicating with doctor's offices, medical clinics, and hospitals.
    • We have an immediate opening for a bilingual Office Administrator/Receptionist with *…
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    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
    • Proficiency with medical software and office tools is an asset.
    • Proven experience in a medical office or administrative role a minimum of 2years.
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    • Order medical supplies and assist with clinic inventory.
    • This position focuses on execution and coordination and does not involve clinical assessment or medical…
    • Medical receptionist: 1 year (preferred).
    • Greeting and checking patients in.
    • Scheduling treatment appointments, preparing patients files.
    • We are a total of 8 doctors looking for full-time and part-time Medical Office Assistants/Receptionists.
    • The candidate must be proficient with using computers.
    • View all 535 Family Practice jobs - Ottawa jobs - Assistant Bureautique (H/F) jobs in Ottawa, ON
    • Salary Search: Medical Office Assistant/Réceptionniste médicale salaries in Ottawa, ON
    • $20–$25 per hour | Full-time or Part-time | Monday–Friday.
    • This position will be primarily based at our Manotick clinic, with work at our Barrhaven clinic*…
    • Position Status: Permanent Full Time.
    • Language Skill Levels (Read/Write/Speak): CBC.
    • Comprehensive group insurance plan to support your well-being from day one.
    • Term Full-Time Position – (1.0 FTE).
    • Reporting to Manager Human Resources, the Payroll & Pension Plan Administrator is responsible for processing regular bi-…
    • It would be part time to start, likely Thursdays (including the evening) and Fridays during the day.
    • Key responsibilities include customer service and keeping…
    • Previous experience in administration, reception, or a medical office is considered an asset.
    • We are looking for a friendly, organized, and dependable…
    • Prior work in a healthcare setting e.g. medical office.
    • Full-time hours and potential overtime hours if that’s what you are looking for.
    • We are a busy, fast-paced, growing medical office looking for a full-time Office Administrator/Receptionist!
    • Regular contact or communication with other health…
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Job Post Details

Treatment Coordinator / Office Manager – Orthodontic Practice - job post

Riverside Orthodontics
150 Blanca Street, Gloucester, ON
$28–$35 an hour - Permanent, Full-time

Job details

Pay

  • $28–$35 an hour

Job type

  • Permanent
  • Full-time

Location

150 Blanca Street, Gloucester, ON

Benefits

Pulled from the full job description

  • On-site parking

Full job description

Riverside Orthodontics is a specialist orthodontic practice in Riverside South, Ottawa, established in January 2026. As the practice continues to grow, we are seeking an experienced professional to lead our administrative and patient coordination functions.

The role combines office management, treatment coordination and front desk leadership. It carries responsibility for the patient experience from first enquiry through to the commencement of treatment, and for the administrative systems that support a growing specialist practice. This is a senior position rather than a reception role, and it reports directly to the orthodontist.

RESPONSIBILITIES

- Reception and day-to-day management of the front desk

- Presentation of treatment plans, including fees, insurance coverage and payment options

- Ownership of the new patient journey, from initial enquiry through to treatment start

- Structured follow-up with patients who have completed an examination but not yet commenced treatment

- Management of the appointment schedule and the recall system

- Insurance submissions, billing, accounts receivable and administration of payment plans

- Accurate and complete record keeping within the practice management software

- Development and documentation of office procedures and protocols

- Regular reporting to the orthodontist on practice performance

QUALIFICATIONS

- A minimum of two years in a dental or orthodontic practice, in a treatment coordinator, office manager or senior administrative capacity

- Demonstrated experience presenting treatment plans and conducting financial discussions with patients and families

- Proficiency with practice management software. Familiarity with Ortho2 Edge is an asset, although training will be provided to the right candidate

- Sound organizational judgement, and the initiative to establish systems independently rather than await direction

- A professional and welcoming manner with patients, parents and referring offices

- Fluency in French or Arabic is considered a significant asset, given the families we serve

WHAT THE PRACTICE OFFERS

- Compensation of $58,000 to $72,000 annually, commensurate with experience, together with a performance bonus linked to practice growth

- Schedule:

Monday and Wednesday, 8:00 am to 6:00 pm

Tuesday and Thursday, 8:00 am to 4:00 pm

Friday, 9:00 am to 1:00 pm

- A newly built, modern facility with current technology throughout

- The opportunity to establish standards and systems in a practice at an early stage of its development, rather than to inherit them, and to advance as the practice grows

APPLICATION

Applications may be submitted through Indeed and should include a resume together with a brief covering note describing an occasion on which you helped a hesitant patient move forward with treatment. These notes are read.

Job type: Full-time, permanent

Location: In person, Riverside South, Ottawa, ON

Pay: $28.00-$35.00 per hour

Benefits:

  • On-site parking

Work Location: In person

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