Legal Admin Assistant

Legal Admin Assistant

Location: Sault Ste. Marie
Employment Type: Full-Time
Compensation: $40,000 Base Salary

About the Position

KPA Professional Corporation is seeking a professional, organized, and client-focused Legal Administrative Assistant to serve as the first point of contact for prospective and existing clients. This role is essential in creating a welcoming client experience while providing administrative support to attorneys and staff.

The ideal candidate is personable, detail-oriented, empathetic, and thrives in a fast-paced legal environment. The successful candidate will have strong communication skills, excellent organization abilities, and the ability to manage multiple priorities while maintaining professionalism.

Key Responsibilities

Reception & Client Communication

• Serve as the first point of contact for incoming phone calls, emails, and client inquiries
• Welcome clients and visitors in a professional and friendly manner
• Answer and direct phone calls appropriately
• Provide general information to clients and assist with next steps
• Maintain professional and empathetic communication with clients
• Follow up with clients regarding requested information and documents

Administrative Support

• Assist attorneys and staff with daily administrative tasks
• Schedule consultations, meetings, and appointments
• Prepare and send correspondence and basic documentation
• Organize and maintain client files and records
• Ensure documents are properly filed and easily accessible
• Assist with scanning, copying, data entry, and document management

Office Coordination

• Maintain accurate records and update client information in firm systems
• Assist with tracking incoming inquiries and client information
• Coordinate communication between clients, attorneys, and internal team members
• Maintain confidentiality of client information at all times
• Support general office operations as needed

Qualifications

• Minimum 6 months of experience in a customer service role
• 1–2 years of administrative office experience preferred
• Experience working in a law office is preferred
• Strong verbal and written communication skills
• Well-spoken and professional when communicating with clients
• Excellent organization and attention to detail
• Ability to multitask and manage competing priorities
• Strong problem-solving skills and ability to take initiative
• Good time management skills
• Ability to handle confidential information with professionalism and discretion
• Basic technology skills and ability to learn new systems
• Proficiency with Microsoft Office, including: Microsoft Word, Microsoft Excel, Microsoft Outlook
• Punctuality and ability to work in the office every day

What We Offer

• Mentorship and professional development opportunities
• Supportive and collaborative team environment
• Opportunity for long-term growth within the firm

Compensation and Benefits

• Dental care
• Extended health care
• Life insurance
• Paid time off
• On-site parking

Only candidates selected for an interview will be contacted.

KPA Lawyers Professional Corporation is an equal opportunity employer. We encourage all qualified candidates to apply.

KPA Lawyers Professional Corporation adopts an inclusive and accessible environment, and we are committed to providing support to applicants and firm members with disabilities. If you require accommodation at any time during the recruitment, selection, and assessment process, please let us know.

Pay: From $40,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking

Ability to commute/relocate:

• Sault Ste. Marie, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person