Administrative Assistant (Part-time)

Location: Kinect Therapy Ltd.
Position Type: Part-Time (approximately 15–25 hours/week, with opportunity for additional hours)

About Us

Kinect Therapy Ltd. is a growing multidisciplinary clinic committed to helping our community move better, feel better, and live healthier lives. We pride ourselves on providing exceptional patient care in a welcoming, professional, and supportive environment.

We are looking for a friendly, organized, and motivated Administrative Assistant who enjoys working with people and thrives in a fast-paced healthcare setting.

Position Summary

As the first point of contact for our patients, you will play an essential role in creating a positive experience from the moment they walk through our doors. The ideal candidate is personable, detail-oriented, dependable, and able to manage multiple priorities while maintaining excellent customer service.

Responsibilities

• Welcome patients and provide exceptional customer service
• Answer incoming phone calls and respond to emails
• Schedule, reschedule, and confirm appointments
• Manage patient records while maintaining confidentiality
• Process payments and balance daily transactions
• Submit and manage insurance claims when applicable
• Maintain an organized reception area and treatment schedules
• Assist with clinic opening and closing procedures
• Coordinate communication between patients and healthcare providers
• Assist with inventory management and ordering clinic supplies
• Promote clinic services, products, and retail items
• Support day-to-day administrative operations and special projects as needed

Qualifications

• Previous administrative or customer service experience (healthcare experience is an asset)
• Excellent verbal and written communication skills
• Strong organizational and time management abilities
• Ability to multitask in a busy environment
• Comfortable using computers, scheduling software, and Microsoft Office or Google Workspace
• Professional, positive, and compassionate attitude
• Ability to work independently and as part of a team
• Experience with electronic medical records (EMR) is considered an asset
• Experience with WSIB is considered an asset

What We're Looking For

The successful candidate will be:

• Friendly and approachable
• Reliable and punctual
• Professional and confident
• Detail-oriented
• A strong problem solver
• Comfortable handling confidential information
• Passionate about providing outstanding customer service

What We Offer

• Flexible part-time scheduling
• Supportive and collaborative team environment
• Opportunity for growth as the clinic continues to expand
• Meaningful work helping improve the health and well-being of our community

How to Apply

If you're passionate about customer service and enjoy working in a positive healthcare environment, we'd love to hear from you.

Please submit your resume along with a brief cover letter telling us why you'd be a great fit for our team.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: From $18.00 per hour

Benefits:

• Casual dress
• Flexible schedule
• On-site parking

Work Location: In person