Office Administrator

Job Description

Are you adriven, and detail-oriented individual looking to join a dynamic and supportive team? We’re seeking an Administrative Assistant who thrives in a fast-paced environment and takes pride in delivering exceptional service. As the backbone of our team, you’ll be the first point of contact for clients, managing schedules, supporting teams, and help our business run smoothly.

If you are organized, a creative problem-solver, and have a passion for making a difference, we’d love to hear from you.

About Us

Founded in 2021, Elevated Abilities was established by a passionate group of professionals dedicated to making a meaningful impact in the lives of children with disabilities. Recognizing the need for comprehensive services tailored to the unique needs of these children and their families, our founders envisioned a place where families could access a wide range of support under one roof.

Since our inception, we've evolved into a leading provider of counseling, assessment, and clinical services for children, youth, and adults. Our unwavering commitment to high-quality, personalized care remains at the heart of everything we do. We continuously adapt to meet the evolving needs of our clients, all with the goal of helping each individual reach their full potential.

Key Responsibilities

• Welcome clients warmly, process payments, and manage intake documentation, including consent forms, using the Jane App platform.
• Respond to inquiries from prospective clients, providing clear information about services and guiding them through the intake process

Administrative Support:

• Coordinate schedules for the psychology team and support staff in managing their duties effectively.
• Oversee waitlist management, ensuring smooth transitions of clients to active caseloads.
• Track FSCD team hours and maintain accurate, up-to-date client files in compliance with documentation standards.
• Manage office supplies, ensuring the workspace is organized and fully equipped.

Marketing and Outreach:

• Design visually appealing social media posts and promotional materials using Canva to increase engagement and awareness.
• Maintain and update the company website on Wix, ensuring content is accurate, relevant, and visually appealing.
• Support community outreach initiatives to strengthen relationships with families and local organizations.

Event Coordination:

• Assist in planning and executing company and community events, including managing logistics, communication, and materials.
• Collaborate with team members to create a welcoming and inclusive atmosphere for all events.

Team Collaboration:

• Develop client resources and provide general support to other teams during downtime.
• Act as a liaison between clients, families, and team members to streamline communication and processes.

Qualifications:

• Minimum 3 years experience in an administrative role, preferably in healthcare, social services, or a related field.
• Proficiency with platforms like Jane App, Canva, and Wix is highly valued.
• Strong organizational and multitasking skills.
• Familiarity with FSCD services is an asset.
• Comfortable using Microsoft Office and other basic software tools.
• Experience in event planning and/or content creation.
• A passion for helping children and families and contributing to a positive team culture.

Why Join Us?

• Be part of a collaborative and supportive team dedicated to making a difference in the community.
• Enjoy opportunities for growth and skill development in a close-knitworkplace.
• Make meaningful contributions to the lives of children, families, and staff.

How to Apply: Please send your resume and cover letter to careers@elevatedabilities.ca or apply here. We thank all applicants for their interest, but only those selected for an interview will be contacted.

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 37.5 per week

Benefits:

• Dental care
• Extended health care
• On-site parking
• Paid time off

Flexible language requirement:

• French not required

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Application question(s):

• Briefly describe your experience with FSCD
• Briefly describe your experience as an Administrator
• Briefly describe your experience with Microsoft Office and other software programs
• Briefly describe why you stand out in comparison to other candidates

Education:

• Secondary School (preferred)

Work Location: In person

Expected start date: 2025-01-13