Technical Sales & Service Representative

About Dynamix Inc.

Our goal at Dynamix is to provide metal finishing chemistry that delivers a performance advantage, while continuing to add value and play an integral part in our customers' growth and success. We believe in long-term business relationships and in a competitive and saturated market, our success is dependent upon and measured by the success of our customers. 2026 will mark the 20-year anniversary of Dynamix supplying metal finishing products right across North America.

As our name suggests we are dynamic in nature and are very flexible in offering our customers extensive R&D to provide customized solutions to their issues.

We are proudly ISO9001:2015 registered. The incumbent would need to be comfortable and familiar in a laboratory setting as our product line offers hundreds of different proprietary products to serve the metal finishing industry in electroplating, anodizing, galvanizing, and more. If you enjoy chemistry and have an interest in innovation and developing new technologies, we want to hear from you!

Job Description

• This role is on-site, or at customer sites, with minimal remote work.
• This role will be an evolving role with changing responsibilities as you learn about the industry and grow within the company. At first, the incumbent will shadow current Technical Sales & Service Representatives to get an understanding of the industry as well as some of the day-to-day tasks.
• Initial tasks will consist of assisting service representatives by collecting chemical solution samples from customer locations & assisting the laboratory staff by performing routine lab analysis. The analysis of chemical solutions often leads to additional technical service & sales opportunities in the field.
• This role will eventually lead to trouble-shooting customer electroplating processes with opportunities to work in the lab at a Research and Development capacity. As our customer's needs change this provides opportunities for Dynamix Inc. to develop new products to meet those needs.
• As this role advances there will be opportunity to "specialize" in certain areas of the business and become the resident expert in that area. The incumbent will need to have initiative and the desire to learn and apply that knowledge in the lab or the field.
• There will be travel to visit customer sites within Ontario (~25% of your time) and minimal overnight travel (~5% of your time.)
• There will be some miscellaneous duties (i.e. physical inventory count, delivering product, etc.) as needed.

Minimum Qualifications

• Must be proficient in the English language, both verbal & written communication skills
• Post-secondary education - B.Sc. preferably in a Chemistry/Science/Engineering field but will accept Tech Degree/Diploma or suitable training
• ~4-5 years of experience in a laboratory environment, in a chemical manufacturing capacity and/or in the metal finishing industry.
• Knowledge of technical service and sales in waste water treatment processes would an asset. This would include heavy metal removal through hydroxide precipitation, chromium reduction, cyanide destruction, familiarity with jar testing procedures, awareness of common sanitary sewer discharge requirements etc.
• Strong technical aptitude, interpersonal skills, and problem-solving ability
• Demonstrated flexibility to adapt and adjust your day to assist customers in this fast paced, multi-tasking environment.
• Ability to work successfully as part of a team while also delivering independent results.
• Ability to develop excellent customer relationships is key!
• Safe work practices and close attention to detail is paramount in the handling and analysis of chemicals and laboratory equipment.
• Must have Valid Driver's License with a reliable vehicle and an acceptable motor vehicle record.

What you can expect from Dynamix Inc.

• Competitive base salary to start (Negotiable)
• TDG and WHMIS training as well as on the job training.
• Exposure working with the best technology and one of the best teams in the metal plating industry.
• Employee Profit Sharing Program.
• Monthly Vehicle/Insurance and Phone allowances.
• Transponder and 407 ETR coverage.
• Comprehensive Benefits and Disability Package.
• 3.5 - 4 weeks vacation, of which 1.5/2 weeks are taken during the Christmas shut down.
• A midsize company that works hard at maintaining a small company culture.

If you are interested please either apply through Indeed or EMAIL your resume with the subject heading “Technical Sales & Service Representative” to resumes0711@gmail.com.
If we feel your qualifications match what we are looking for you will be contacted directly for an interview.

Thanks in advance to all interested applicants, please no phone calls or drop ins.

Job Type: Full-time

Pay: $50,000.00-$70,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Profit sharing
• Vision care

Work Location: In person