Business Development Representative (Inside Sales)

Job description

At RONCO we help companies achieve the highest standards in safety, worker confidence and productivity. Our trusted distribution networks deliver our products that help comply with safety standards for both employees and their work processes.

If you are interested in working for an innovative and dynamic organization, then RONCO is the right place for you! Working with our Sales team, the successful candidate will have an opportunity to be involved in many areas of Sales and expand their skill set.

We hope you are up for the challenge! We are currently seeking to fill an INSIDE SALES BUSINESS DEVELOPMENT REPRESENTATIVE role at our Concord, ON head office.

SKILL & KNOWLEDGE REQUIREMENTS

• Excellent verbal and written communication skills, with a strong command in English.
• A collaborative team player with a positive and adaptable attitude.
• Experienced in utilizing CRM software, with a demonstrated ability to quickly learn new systems.
• Highly detail-oriented, proactive, and a fast learner, equally comfortable working independently or as part of a team.
• Warm, friendly, and professional phone etiquette.
• Outgoing, with the ability to build rapport and communicate effectively with both customers and colleagues.
• Strong organizational skills, with the ability to manage multiple tasks and meet tight deadlines.
• Proven track record in sales and customer relationship management.
• Skilled in engaging and selling to Commercial and National Account-level clients.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Utilize the CRM system to administer all customer activities and follow-ups. Log activity notes in CRM.
• Independently adheres to the weekly schedule for assigned portfolio of contacts, accounts and outside Sales Group to build customer awareness of RONCO’s PPE solutions and generate sales opportunities.
• Assist National Accounts Key objectives and coordinating TM activities in support of National Account program and activities.
• Develop strong customer relationships through proactive communication and follow-up.
• Increase account penetration through: Cross-selling, Upselling, Product substitution opportunities, New product introductions
• Identify opportunities to convert transactional customers into long-term strategic accounts
• Generate new business opportunities through: Outbound calling, Email prospecting, CRM campaigns, Reactivation of dormant accounts, Lead follow-up
• Source new sales opportunities through inbound leads follow-up and outbound cold calls and emails into the All-Canadian Assigned Customers.
• Regularly communicate with Non-Focus National accounts across Canada, being the point person for communication with this customer group.
• Qualify inbound and outbound leads using defined sales qualification criteria
• Maintain rapid “speed-to-lead” response standards.
• Ensure customers are aware of program(s) or promotional opportunities being offered, understand their needs and requirements, and ensure CRM is updated.
• Close sales and achieve assigned targets.

DESIRED EDUCATION & EXPERIENCE

• 3-5 years of experience in a sales or business development role, preferably in a B2B environment. Prior experience with lead qualifications, or inside sales, is highly desirable.
• Strong communication skills (both written and verbal), excellent interpersonal skills, and a proactive approach to problem-solving.
• Familiarity with CRM systems, email outreach tools, and Microsoft Office Suite (Word, Excel, PowerPoint).
• Ability to work in a fast-paced, ever-changing environment.
• Self-motivated with a passion for meeting and exceeding sales goals and KPIs.
• A bachelor’s degree or equivalent work experience.

BENEFITS

• Company events
• Extended health care
• On-site parking
• Paid time off
• RRSP match

HOW TO JOIN US?

Ready to join our team? If you are an organized, safety-oriented professional who meets the qualifications above, we want to hear from you! Please submit your application directly via Indeed. For any inquiries, feel free to email us at jobs@roncosafety.com.

Job Types: Full-time, Permanent

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Ability to commute/relocate:

• Concord, ON L4K 2C7: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor's Degree (required)

Experience:

• Microsoft Excel: 3 years (required)
• Microsoft Office: 3 years (required)
• Inside Sales and Business Development: 3 years (required)

Work Location: Hybrid remote in Concord, ON L4K 2C7