Delivery Coordinator

We are currently looking for an enthusiastic and team-oriented Delivery Coordinator to join our Yurek Pharmacy & Home Healthcare team in St. Thomas, Ontario.

Job Summary:

Reporting to the Retail Sales Manager the Delivery Coordinator’s duties will focus on coordinating with all departments to arrange for delivery to our customers.

Duties and Responsibilities:

• Liaise with all departments and staff regarding delivery requests from our customers.
• Answer phones and call customers to set up delivery times, maintaining a friendly attitude, and referring customers to management if a problem cannot be resolved.
• Set up and monitor runs for drivers.
• Helps ensure the files within the department are properly maintained so that information can be quickly retrieved.
• Completes all quality control functions and quality improvements tasks assigned to them.
• Suggests methods and systems for measuring and improving the department’s service levels.
• Pays attention to store security and follows store policy regarding shoplifters.
• Follows the company procedures for opening, closing, and balancing cash.
• Follows company procedures regarding cheques, credit cards, voids, cash and customer accounts.
• Accurately records and handles cash transactions with a minimum of voids and errors.
• Supports other departments within the store, including:
• Front Shop
• Home Health Care
• Receiving
• Perform other duties as required.

Qualifications:

• Completion of High School diploma.
• 3 - 6 months of experience working as a delivery coordinator would be highly desirable.
• Previous cashier or retail experience is preferred.
• Computer literacy (data entry, scanning, etc.) is required, previous experience using Finestra POS system considered an asset.
• Strong customer service and communication skills.
• Highly organized, detail-oriented, and able to prioritize and problem solve effectively
• A demonstrated sense of urgency
• Ability to work independently

We thank all applicants for their interest, however, only those selected for an interview will be contacted. In accordance with Freedom of Information and Protection of Privacy Act, personal information will only be used for candidate selection.

Yurek is committed to a barrier-free respectful, and accessible work environment. Upon individual request, Yurek will endeavour to remove any barrier to the hiring process to accommodate those candidates with disabilities. Please inform us should accommodation be required at any point in the recruitment and selection process.

Job Types: Full-time, Permanent

Benefits:

• Employee assistance program
• Store discount

Schedule:

• Day shift
• Evening shift
• Weekends as needed

Ability to commute/relocate:

• St. Thomas, ON N5P 1C3: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Retail or Cashier: 1 year (required)
• Customer service: 1 year (preferred)
• Delivery Coordinator: 1 year (preferred)

Work Location: In person