high paying service jobs in Mississauga, ON

Armstrong Moving has been helping clients relocate since 1963. As one of the largest United Van Lines members in Canada, backed by partnerships with 600+ international moving companies, we give customers confidence at every step of their move.

THE OPPORTUNITY

Due to continued growth, we seek a Move Coordinator to join our team of dedicated and long-serving employees from our Mississauga, ON office. The Move Coordinator is responsible for assisting clients throughout their move process as they relocate in Canada or the United States.

WHY JOIN ARMSTRONG

• Competitive compensation package and hybrid work opportunities
• Group benefits, including dental and vision care
• Ongoing development through Armstrong College
• Meaningful, challenging work with a proud Canadian employer
• Supportive team of dedicated, long-serving colleagues

WHAT YOU WILL DO

• Assist clients during the move process as they relocate in Canada and the United States
• Set and maintain expectations, keeping the clients informed at each stage of the process
• Coordinate the entire move process including coordination of transportation and storage activities, manage the client database, troubleshoot issues, and oversee customer support
• Be proactive with communications and problem solving
• Communicate with all stakeholders in a timely and professional manner
• Deliver an all-around exceptional relocation experience for our clients
• Other related duties as required

WHAT MAKES YOU A FIT

• Minimum 2 years’ successful experience in a high-touch customer service environment is required
• Minimum 1 year experience in a logistics/transportation role in a fast-paced environment is highly desirable
• Post-secondary education in a related field, or equivalent in education and experience is preferred
• Experience handling (Canada and USA) customs documentation is an asset
• Excellent communication skills, both verbal and written required
• Strong computer skills required, including experience utilizing database systems, comfort with exploring and learning new systems, and working knowledge of typical Microsoft applications such as WORD, EXCEL, Outlook, etc.
• Strong command of the English language (written and spoken) required. Strong command of other languages may be an asset.
• We are looking for exceptional customer-centric candidates who thrive in a fast-paced environment while paying attention to the little details that matter
• Due to client commitments and the nature of this work, this role may periodically require after-hours support calls/emails

We thank all candidates for their interest, however only those selected for interview will be contacted.

Armstrong welcomes qualified applicants from all backgrounds and will accommodate selected candidates with disabilities during the selection process to the best of our ability.

No Agencies Please

Job Types: Permanent, Full-time

Benefits:

• Dental care
• Disability insurance
• Extended health care
• On-site parking
• Paid time off
• Vision care

Application question(s):

• Are you willing and able to attend work regularly at our office in Mississauga?

Experience:

• logistics, transportation or dispatch: 1 year (preferred)
• relocation coordinator or move manager: 1 year (preferred)
• corporate customer service: 2 years (preferred)

Work Location: Hybrid remote in Mississauga, ON