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    • Maintain operational documentation and participate in rotational on-call support.
    • Minimum 5+ years of experience in systems infrastructure administration and…
    • With the support of an amazing proven system,.
    • There is no cost to our coaches for the certification training or any additional support we provide.
    • Consulting could include sales support, new product configuration support, client onboarding, training and any other client JAD discussions.
    • Escalate incident tickets to Level 2 support where appropriate.
    • Contribute to datacenter systems architecture and ensure 1st level of support.
    • This is a backfill to support current business requirements.
    • Train and support end-users on workflows, platform changes, and system enhancements.
    • Proven customer support experience in the IT industry.
    • Previous experience providing remote support is a definite asset.
    • Hands-on experience and techniques to support remote and mobile workforce, and remote.
    • The Technology Coordinator will implement and organize Move, Change and…
    • IT support: 3 years (required).
    • We are seeking an additional tech to assist with our onsite support team.
    • VEHICLE:* Note a mini cargo service van will supplied…
    • Critical Incident Management: You train claims staff to treat losses not as files, but as critical incidents, bringing empathy and high-level crisis management…
    • Willing to travel to customer sites and offer training support as necessary;
    • May have to spend long hours in concentration, which requires attention to detail…
    • Experience with transactional sales and managing a high-volume sales pipeline.
    • Conduct needs assessments, deliver product demonstrations, and convert prospects…
    • May provide 2nd level technical support to other technicians.
    • Maintains and manages own parts inventory with a high degree of accuracy.
    • Provide technical production support for:
    • Maintain and support SSRS servers for all reporting environments (Production, QA, Test).
    • Provides technical support to end users when applicable.
    • Assignments are broad in nature and may require a high level of ingenuity and proficiency.
    • The successful candidate will provide infrastructure and security support, monitor critical systems, respond to incidents, and serve as a second-level support…