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    • Overall support for Management Team.
    • Help out other departments for vacation coverage.
    • Front desk: 2 years (preferred).
    • 4 Days on, 3 Days off, 10 hour days.
    • We’ll rely on you to listen to customers and use your technical knowledge to provide world class customer care and troubleshooting — and remind customers that…
    • Use AI driven insights to help identify recurring support issues and recommend practical solutions.
    • Lead and solve help desk tickets service requests, ensuring…
    • Coordinate documents with salespeople and help keep timelines on track.
    • Greet clients and visitors in a professional and welcoming manner.
    • Experience supporting users and desktop environments in a technical service/help desk environment.
    • Deliver technical service and support to users via incident…
    • Administer and troubleshoot mobile devices, desk phones, and cloud-based communication systems.
    • Deliver comprehensive level 1 and 2 technical support via phone,…
    • Maintain an elevated level of product knowledge to effectively help customers and offer proactive support.
    • Customer support: 2 years (required).
    • 1-3 years of related experience in IT support, help desk support, desktop systems support, or technical operations.
    • Full time hours | Paid Weekly!
    • The CSR supports veterinary partners by providing professional, compassionate pickup and delivery services on an assigned route.
    • 401(k) with employer match.
    • Providing general operations support, including employee support and delivery as needed.
    • Conducting Safety meetings and participating in employee support.
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    • Assure all other on-site support services and repairs are completed by verifying operations and maintaining required quality levels and documenting work…
    • We offer monthly team-based bonus programs, health club benefits, top-rated sales training and we will assist with licensing costs for the right candidate.
    • Technical support: 2 years (required).
    • The role also requires travel to different locations for on-site support.
    • Competitive wage and vacation packages.
    • Customer service-oriented mindset with the ability to handle help desk inquiries professionally.
    • Experience supporting help desk operations with tools like…
    • Respond to and manage support calls.
    • Troubleshoot software and identify root causes of software issues.
    • Address and find solutions for customer product issues.
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Job Post Details

Administrator - job post

Strome Energy Services Ltd.
Fort Mackay, AB
$33–$42 an hour - Permanent, Full-time

Job details

Pay

  • $33–$42 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • 10 hour shift
  • Day shift

Location

Fort Mackay, AB

Benefits
Pulled from the full job description

  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • On-site gym
  • Discounted or free food
  • Casual dress

Full job description

Job Details:

  • Administrative Assistant for the Director of Mine Technical Department
  • Full time position
  • Health and dental benefits.
  • Bussing from Fort McMurray (priority given to local Fort McMurray resident).
  • Flights covered from Edmonton or Calgary- camp accommodations
  • 4 Days on, 3 Days off, 10 hour days.
  • Monday to Thursday.

Job Roles

  • Working hand in hand with the department director
  • Booking travel and camp accommodations for the whole department
  • Maintain accurate tracking of all safety documents and safety programs
  • Compile monthly costing reports
  • Weekly auditing of various reports throughout the department
  • Looking after expense reports for various managers
  • help out other departments for vacation coverage
  • Ensuring payroll is accurate as well as tracking vacation and sick time

Preferred Qualifications:

  • Experience using Microsoft Office Suites.
  • Proficient in Microsoft Excel with the ability to build charts and presentations.
  • Excellent attention to detail and a desire for 100% accuracy
  • Experience with OTL payroll processing is a bonus
  • Data entry experience.
  • Experience in one on one, group interactions, and presentation.
  • Overall support for Management Team.
  • Strong written and communication skills.
  • Solid organization and time management skills.
  • The ability to work independently but with good judgement to seek support and guidance when appropriate.
  • The ability to work well with a wide variety of people including office, field staff, diverse cultures and various work experience levels.
  • Be a team player.
  • Must bring a great attitude and desire to learn.
  • Successfully complete a pre-employment drug and alcohol test.

We thank everyone for their interest, however only people selected for interviews will be contacted, due to the anticipated high volume of resumes.

Job Type: Full-time

Salary: $33.00-$42.00 per hour.

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • Vision care

Schedule:

  • 10 hour shift
  • Day shift

Supplemental pay types:

  • Overtime pay

Job Types: Full-time, Permanent

Pay: $33.00-$42.00 per hour

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Discounted or free food
  • Extended health care
  • Life insurance
  • On-site gym
  • On-site parking
  • Vision care

Ability to commute/relocate:

  • Fort Mackay, AB: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Front desk: 2 years (preferred)
  • Administrative experience: 2 years (preferred)

Work Location: In person

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