help desk support jobs
Service Desk Technician (L3)
Easily applyOften replies in 5 daysReis Informatica Inc.Kitchener, ON N2R 1J4- Full-time +1
- Paid time off
- Dental care
- Extended health care
- On-site parking
- MFA systems and client support.
- Execute and support on-prem to Microsoft 365 email migrations and setups.
- You handle real client issues every day, not just edge…
Chiropractic Assistant - Front Desk Technician
Easily applyUrgently hiringFamily First ChiropracticWinnipeg, MB R2M 5A9- $19–$21 an hour
- Full-time +1
- 35 to 40 hours per week
- Casual dress
- On-site parking
- Flexibility required to help cover team shifts when needed.
- Provide support for families, including holding or entertaining children when needed.
Chiropractic Assistant - Front Desk Technician
Easily applyUrgently hiringFamily First ChiropracticWinnipeg, MB R2M 5A9- $19–$21 an hour
- Full-time +1
- 35 to 40 hours per week
- Casual dress
- On-site parking
- Flexibility required to help cover team shifts when needed.
- Provide support for families, including holding or entertaining children when needed.
Mortgage Agent - Team Member
Easily applyUrgently hiringNuborrowVaughan, ON- Up to $200,000 a year
- Full-time +1
- Company events
- On-site parking
- Wellness program
- We offer monthly team-based bonus programs, health club benefits, top-rated sales training and we will assist with licensing costs for the right candidate.
Receptionist/Accounts Payable Clerk
Easily applyNewQ2 Artificial Lift ServicesRed Deer, AB- Ensure a positive front desk experience by greeting guests, answering calls, assisting visitors, and relaying messages.
- Hands on training and skill development.
Technicien(ne) support informatique
Easily applyOften replies in 1 dayDE LA FONTAINE Inc.Sherbrooke, QC J1L 1K4- Full-time
- On call
- Paid time off
- Dental care
- Life insurance
- Disability insurance
- Company pension
- RRSP match
- Être disponible pour un support technique téléphonique sur appel en dehors des heures ouvrables ;
- Diagnostiquer et résoudre les problèmes matériels et logiciels…
Technicien informatique et support aux usagers
Easily applyNewCéragrèsSaint-Laurent, QC H4N 1X3- Full-time
- Paid time off
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- RRSP match
- Le titulaire du poste est responsable des activités de support informatique pour tous les systèmes technologiques utilisés au sein de l’entreprise (réseau et…
Workplace Technology Support Specialist
Easily applyOften replies in 10 daysCampfire TechnologyWinnipeg, MB R3G 2X6- $48,000–$52,000 a year
- Full-time
- Monday to Friday
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Designated paid holidays
- Extended health care
- Maintain an understanding of the Campfire support process and methodology, including desktop and server management systems, time recording and ticketing…
- City of Thunder BayThunder Bay, ON
- $98,941.44–$116,401.69 a year
- Full-time
- Tuition reimbursement
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Designated paid holidays
- A matching pension plan to help you build long-term financial security.
- Access to a confidential Employee and Family Assistance Program (EFAP) and wellness…
- Arrow Transportation Systems Inc.Kamloops, BC V2C 6K7
- $65,000–$75,000 a year
- Full-time +1
- Monday to Friday
- Vision care
- Dental care
- Employee assistance program
- Experience with both hardware and software support.
- 1-3 experience in customer facing technical phone support, preferably with experience in web and mobile…
View similar jobs with this employerCashier - PT
Easily applyNewFoodlandThornbury, ON- $17.20–$26.02 an hour
- Part-time
- Weekends as needed
- Cashiers provide our customers with friendly and professional service, and process customer orders in an accurate and efficient manner.
- BenevaLongueuil, QC
- Full-time
- À titre de technicien(ne) support aux ventes, vous accompagnerez les représentants, les directeurs des ventes et les conseillers en sécurité financière dans…
Technical Support Analyst
Easily applyNewLumen ITCalgary, AB T2R 1L9- $45,000–$58,000 a year
- Full-time +1
- On call
- Mileage reimbursement
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Remote support tools (e.g., TeamViewer, ScreenConnect).
- Respond to client support requests via phone, email, and ticketing system.
- A Day in the Life*.
IT Support
Easily applyOften replies in 3 daysFit Foods LP.Port Coquitlam, BC V3C 6L5- $50,000–$54,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Casual dress
- 1–3 years of experience in IT support or help desk roles.
- Familiarity with Microsoft 365 and endpoint support.
- Excellent communication and interpersonal skills.
IT Help Desk
Easily applyBrikersMaple Ridge, BC- $18–$25 an hour
- Full-time +1
- Monday to Friday
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- RRSP match
- Manage and support tasks assigned by the CEO or Managers.
- Positive attitude and commitment to delivering reliable in-office support.
Bilingual IT Help Desk Support
Easily applyYM IncMont-royal, QC- Full-time
- Tuition reimbursement
- Paid time off
- Dental care
- Paid sick leave
- Life insurance
- Extended health care
- · Document and maintain solutions in appropriate support systems.
- · Experience in end-user support, assisting and training.
- Health and Dental Benefits Plan.
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Job Post Details
Service Desk Technician (L3) - job post
Job details
Job type
- Permanent
- Full-time
Location
BenefitsPulled from the full job description
- Paid time off
- Dental care
- Extended health care
- On-site parking
Full job description
Job Title
L3 Service Desk Technician
Location
Kitchener, ON,
Role Overview
You are a senior technician who thrives in a fast-moving service desk environment. You handle real client issues every day, not just edge cases. You respond, troubleshoot, fix, document, and move on to the next problem without losing quality.
This role is part of our main Service Desk team. The work is primarily reactionary client support, with the expectation that you apply senior-level thinking to every ticket you touch.
You are trusted to do things properly the first time.
What You Will Do
You will:
- Respond to client service requests and incidents as part of the Service Desk
- Troubleshoot and resolve complex issues across cloud, server, network, and endpoint systems
- Execute and support on-prem to Microsoft 365 email migrations and setups
- Support Microsoft cloud environments and identity systems
- Assist clients with MFA rollout, troubleshooting, and adoption
- Support Apple, Windows, and mobile environments
- Maintain accurate, detailed ticket updates and documentation
- Follow and enforce IT best practices consistently
- Desktop and application support
- Maintain technical documetnation, create how-to procedures for future use
- Go to client offices if required
Technical Expertise Required
You must be highly skilled in:
- Microsoft 365, Office 365, Entra ID, Azure
- Windows Server, Active Directory, DNS
- On-prem to Microsoft 365 email migrations
- SharePoint, OneDrive, Google Workspace
- MFA systems and client support
- Firewalls, switches, routers, Cisco and Meraki equipment
- Enterprise and SMB WiFi systems
- File servers and storage
- macOS, iOS, iPhone, iPad
- Android devices
You are expected to understand root cause, not just symptoms.
Service Desk Expectations
You:
- Keep tickets updated in real time
- Document clearly and consistently
- Leave environments better than you found them
- Communicate clearly with clients by phone and in person
- Manage your time and priorities without constant oversight
If you dislike documentation or ticket hygiene, this role is not a fit.
Experience Profile
- Senior-level IT experience required
- Prior MSP experience strongly preferred
- Broad generalist skill set with deep hands-on experience
Professional Mindset
You:
- Are curious and driven to figure things out
- Test changes before deploying them
- Care about standards, structure, and best practices
- Take ownership of your work and your communication
Having a home lab is an asset. We can help you build one.
What We Offer
- Competitive compensation
- Benefits package
- Paid time off
- A team that values doing things properly
Hiring Process Notice
AI-based tools will be used to assist in screening and evaluating candidates as part of our hiring process.
Job Types: Full-time, Permanent
Benefits:
- Dental care
- Extended health care
- On-site parking
- Paid time off
Experience:
- IT: 10 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: In person