High-paying customer service jobs in Kitchener
Customer service focuses on assisting and supporting customers before, during, and after their purchases. Representatives communicate with customers through multiple channels to provide helpful solutions. Those in customer service roles must possess strong communication and problem-solving skills.
The 119 customer service jobs listed below pay well, with salaries between $51,725 and $93,868 per year. Customer Service Representative, Product Support and Support Specialist are among the most popular high-paying roles in Kitchener, ON.
Job title
Updated Nov. 11, 2026Customer Success Manager
Kitchener
Ontario
Support Specialist
Kitchener
Ontario
Product Support
Kitchener
Ontario
Customer Experience Specialist
Kitchener
Ontario
Customer Service Representative
Kitchener
Ontario
Job descriptions below are for educational purposes. Please refer to the employer's job description for complete details.
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Customer Success Manager
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Please refer to the employers job description for complete details.
Customer Success Managers build lasting client relationships, drive product adoption, and ensure customer satisfaction. They need expertise in CRM tools, insight into SaaS industry trends, and strong communication skills to resolve challenges and support growth.
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Kitchener
$93,868 per yearOntario
$82,777 per yearSkills
- Communication skills
- Account management
- Analysis skills
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Support Specialist
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Support Specialists diagnose technical issues, guide users through solutions, and maintain system functionality. They need expertise in problem-solving software errors, client communication, and knowledge of relevant tools to ensure prompt, clear assistance.
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Kitchener
$58,693 per yearOntario
$61,735 per yearSkills
- Software troubleshooting
- Microsoft Office
- Windows
- English
- Customer support
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Product Support
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Product Support Specialists resolve customer issues, provide technical guidance, and escalate complex cases. They need expertise in product knowledge, strong problem-solving skills, and familiarity with support ticketing systems to deliver timely solutions.
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Kitchener
$55,120 per yearOntario
$63,038 per year -
Customer Experience Specialist
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Please refer to the employers job description for complete details.
Customer Experience Specialists design seamless client journeys, resolve issues by analysing feedback, and collaborate with teams to enhance services. They need expertise in customer service software, insight into consumer behaviour, and strong communication skills.
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Kitchener
$51,725 per yearOntario
$65,997 per yearSkills
- Communication skills
- English
- Customer service
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Customer Service Representative
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Please refer to the employers job description for complete details.
Customer Service Representatives handle inquiries, resolve product or service issues, and maintain positive client relations. They need strong communication skills, knowledge of company offerings, and problem-solving ability to ensure customer satisfaction and retention.
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Kitchener
$20.12 per hourOntario
$21.24 per hourSkills
- Communication skills
- Customer service
- English