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emergency dispatcher jobs in British Columbia

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    • This individual is responsible for receiving and responding to emergency and non-emergency calls, providing timely and accurate information to ensure a quick…
    • View all GardaWorld jobs - Burnaby jobs - Dispatcher jobs in Burnaby, BC
    • Salary Search: Campus Dispatcher (SFU Burnaby) salaries in Burnaby, BC
    • See popular questions & answers about GardaWorld
    • Provide operational coverage as a dispatcher on Saturdays or when required.
    • Leadership and operational experience in patrol, dispatch, or emergency services.
    • Responds to varied calls such as complaints, emergency 911 and non-emergency calls, and general inquiries.
    • The incumbent will handle a number of complex, time…
    • Experience in emergency planning & organizing.
    • Foster positive relationships with community partners, emergency responders, and external stakeholders.
    • A Fire Dispatch Centre Operator receives, directs and dispatches emergency and non-emergency calls.
    • Ability to process Emergency and non emergency calls…
    • Minimum of 2 years of experience in a dispatcher or similar logistics/operations/administrative role.
    • The Dispatcher (Seasonal) is responsible for the real-time…
    • The dispatcher plays a key role in the daily success of our operations by coordinating drivers, optimizing routes, and ensuring every customer receives…
    • Act as the base radio operator during emergency responses.
    • All employees will support the implementation of CMH health and safety and sustainability initiatives…
    • Support resort operations through Access Control, emergency services and rescue coordination, outdoor operational activities.
    • Support emergency response activities as required.
    • This role is best suited to individuals who enjoy coordinating complex operations and supporting emergency…
    • As a Dispatcher, you'll coordinate with guides, drivers, and guest services to make sure every guest gets the ultimate experience — all while keeping things on…
    • Ability to work mandatory overtime, to continue to provide emergency responses, where and as needed.
    • Uses assessment and screening tools to determine urgency…
    • Ability to work mandatory overtime, to continue to provide emergency responses, where and as needed.
    • Uses assessment and screening tools to determine urgency…
    • Act as base radio operator during emergency responses.
    • Comfortable managing emergency communication and multitasking under pressure.
    • Use assessment and screening tools to determine urgency and involves CRCL team or other emergency services, depending on severity and needs of individual and…
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Campus Dispatcher (SFU Burnaby)
GardaWorld
·
2.8
Burnaby, BC
$28–$32 an hour
Full-time
Apply now

Job details

$28–$32 an hour
Full-time
12 hour shift, Weekends as needed, Rotating shift, Evening shift, Holidays
Burnaby, BC

Full job description

Ready to suit up as a Campus Dispatcher

If you're looking for a role with significant responsibility, where you can tackle challenges and be the first point of contact for campus safety and security, this is the job for you!


The Campus Dispatcher will play a critical role in ensuring the safety and security of the SFU Burnaby campus. This individual is responsible for receiving and responding to emergency and non-emergency calls, providing timely and accurate information to ensure a quick and efficient response. In high-pressure situations, the Campus Dispatcher must remain calm, composed, and focused while dispatching campus security, medical, or emergency teams to incidents, ranging from medical emergencies to safety concerns.

What's in it for you?

  • We offer competitive wages starting at $28.00-$32.00/hr
  • This is a permanent full-time position
  • We offer rotational 12-hour shifts. 8:00am - 8:00pm / Wednesday - Friday & Wednesday - Saturday
  • Uniform provided free of charge
  • Opportunities to grow alongside GardaWorld
  • Continuing education through GardaWorld Campus , like Use of Force training

Responsibilities for Campus Dispatcher

  • Respond to incoming telephone calls, including emergencies involving medical, fire, police, and other urgent matters.

  • Operate computer systems and equipment efficiently to complete tasks quickly and accurately under pressure.

  • Obtain and document critical caller details (e.g., location, nature of emergency, relevant information) to dispatch appropriate responders such as campus security, police, medical, or fire.

  • Maintain composure in high-pressure situations, providing clear and concise communication to both callers and responders.

  • Manage non-emergency calls, offering information or directing callers to the proper resources.

  • Follow established protocols, policies, and legal/safety regulations when handling emergency calls.

  • Prepare detailed reports on calls and incidents, recording key actions and outcomes.

  • Support students, faculty, staff, and visitors by providing directions, answering questions, and offering general assistance.

Qualifications for Campus Dispatcher

  • Strong verbal, written, and interpersonal communication skills with the ability to remain calm under pressure.

  • Sound judgment and critical thinking to prioritize emergencies and dispatch resources effectively.

  • Accurate data entry with a typing speed of 45–50 wpm (mandatory typing test).

  • Knowledge of emergency protocols, including providing caller guidance (e.g., first aid, CPR) until responders arrive.

  • Ability to manage emotionally charged calls with empathy and reassurance.

  • Skilled at handling multiple phone lines, dispatch systems, and tasks simultaneously.

  • Team-oriented, working closely with dispatchers, emergency responders, and law enforcement.

  • Familiarity with the SFU Burnaby Campus and the local area for accurate location details.

  • Valid Occupational First Aid and BC Security License.

  • Flexible to work shifts, including evenings, weekends, and holidays.

  • Eligible to work in Canada.


This could be more than a job! If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

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