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Job Post Details

Tier 2+ IT Technician (MSP - Microsoft 365 - Cybersecurity) - job post

Evolution IT
Calgary, AB T2B 1N8
From $65,000 a year - Permanent, Full-time

Job details

Pay

  • From $65,000 a year

Job type

  • Permanent
  • Full-time

Location

Calgary, AB T2B 1N8

Benefits

Pulled from the full job description

  • Mileage reimbursement
  • Paid time off
  • Vision care
  • Dental care
  • Paid vacation
  • Casual dress
  • Extended health care

Full job description

Evolution IT is a fast‑growing Calgary‑based managed IT and Cybersecurity provider supporting businesses across Alberta. We help small and medium‑sized organizations stay secure, productive, and modern through our responsive, relationship-driven IT support, Cybersecurity services, and cloud solutions.

We are a collaborative, close-knit team where your ideas matter and your work has real impact. You’ll work hands‑on with a variety of technologies, solve meaningful challenges, and grow your skills through continuous learning and certification opportunities.

Evolution IT is growing—and we’re hiring a Tier 2 (or higher) IT Technician who thrives on variety, solves problems fast, and brings strong cybersecurity experience.

You’ll work across multiple client environments, technologies, and industries—no two days are the same.

If you want to build your career in a place where you can innovate, lead, and make a difference, Evolution IT is the team to join.

What You’ll Do

  • Tier 2+ support: desktops, servers, networks, cloud
  • Troubleshoot Windows and Mac PCs, Windows Server, printers, and network devices
  • Administer Microsoft 365 (Exchange Online, SharePoint, Teams)
  • Support backups, business continuity, and disaster recovery
  • Configure firewalls, VPNs, and endpoint security tools
  • Provide primarily support from the office, with onsite client visits as needed
  • Maintain clear, up-to-date documentation
  • Support additional tasks and projects as needed in a fast-paced, client-focused environment

Why This Role

  • High variety—MSP environment (no repetitive ticket grind)
  • Build and apply real-world cybersecurity skills
  • Work directly with leadership—your input matters
  • Room to grow technically and professionally

What You Bring

  • 5+ years IT support experience in an MSP environment.
  • 2+ years minimum in a Tier 2+ role.
  • Strong Microsoft stack (Windows Server, M365)
  • Networking fundamentals (TCP/IP, DNS, VPNs, firewalls)
  • Proven troubleshooting skills
  • Experience & a strong interest in cybersecurity
  • Mac/Linux experience is a bonus

You Are

  • Self-motivated with a strong work ethic, both independently and as part of a great team
  • Accountable and take ownership of issues through to resolution
  • Curious and eager to learn
  • Clear communicator with attention to detail
  • Customer-focused and reliable

Requirements

  • Valid Class 5 license + reliable vehicle
  • Ability to travel occasionally within Calgary and area
  • Flexibility for occasional after-hours or extended work to support client needs

Compensation & Benefits

  • Competitive salary (based on experience)
  • Health & dental benefits
  • Paid vacation.
  • Training and career development (Approved programs)
  • Opportunities for growth into senior/advanced roles
  • Mileage reimbursement for client visits
  • Bonuses / performance incentives.

Pay: From $65,000.00 per year

Benefits:

  • Casual dress
  • Company events
  • Dental care
  • Extended health care
  • Mileage reimbursement
  • On-site parking
  • Paid time off
  • Vision care

Experience:

  • Tier 2+ MSP: 2 years (required)

Language:

  • English (required)

Licence/Certification:

  • Class 5 Licence (required)

Location:

  • Calgary, AB T2B 1N8 (required)

Work Location: In person

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