crew trainer jobs

About Us:

Osmow’s Inc. is a fast-growing, award-winning restaurant brand committed to delivering exceptional guest experiences and supporting our franchise partners. We’re seeking a passionate and skilled Corporate Restaurant Trainer to join our Operations team.

Role Overview:

As a Corporate Restaurant Trainer, you will play a pivotal role in new restaurant openings, training both new and existing franchisees, and ensuring all team members meet our high standards. This hands-on role combines leadership, training, and operational support to help our franchise network succeed.

Key Responsibilities:

• Lead in-restaurant and virtual training programs for corporate and franchise staff.
• Ensure all trainees meet company standards, policies, and procedures.
• Reinforce brand principles and elevate the guest experience.
• Conduct technical training, certifications, and evaluations for new employees and franchisees.
• Maintain training calendars, materials, and documentation.
• Mentor and provide feedback to team members and trainees.
• Collaborate with internal teams to identify and deliver training resources.
• Support restaurant openings, including weekend and extended-period travel.
• Assist in R&D for new products, tastings, and kitchen tests.

Qualifications & Skills:

• Bachelor’s degree in Business, Hospitality, Foodservice Management, or related field.
• Strong leadership, mentoring, and coaching skills.
• Experience with Learning Management Systems (LMS) or digital training tools is an asset.
• Excellent communication, presentation, and interpersonal skills.
• Bilingual (English/French) is an asset.
• Flexible with travel and schedule, including weekends.
• Proficiency in Microsoft Office and Adobe Acrobat Pro.
• Experience developing training materials and curriculum is preferred.

Why Join Us?

• Opportunity for career growth within Osmow’s.
• Work closely with passionate, high-performing teams.
• Contribute to the success of new restaurant openings and franchisees.
• Be part of a dynamic, innovative, and supportive environment.

Physical Requirements & Working Conditions:

• Ability to stand and move for extended periods.
• Ability to work in a fast-paced environment.
• Travel to various restaurant locations as required.

Compensation & Posting Details (2026 ESA Compliant)

• Pay Range: $55,000 – $65,000 per year
• This posting is for an existing vacancy
• AI Screening: Not used in this hiring process

Accessibility & Inclusion (AODA):

Osmow’s Inc. is committed to providing an inclusive and accessible workplace. We welcome applications from all qualified candidates, including those with disabilities. Accommodations are available upon request for candidates participating in all aspects of the recruitment process.

If you are a motivated leader with a passion for customer service and restaurant management, we’d love to hear from you! Apply today.

Experience

Required

• 2 year(s): Experience with Learning Management Systems (LMS) or digital training tools is an asset.

Behaviors

Preferred

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well