computer technician jobs in Edmonton, AB

Job Title: Network Administrator

Department: Information Technology

Reports To: Information Technology Manager

Location: Edmonton, AB (Full Time On Site)

Employment Type: Full Time Permanent

About

Steel-Craft Door Products Ltd. is a proudly Canadian manufacturer of residential, commercial, and industrial overhead doors since 1963.

Operating across multiple provinces, we combine manufacturing excellence with innovation, operational reliability, and customer-focused service. Our teams support a fast-paced environment where technology plays a key role in connecting manufacturing, distribution, and business operations across all locations.

We are committed to providing building a workplace that values collaboration, accountability, continuous improvement, and professional growth.

Role Summary

The Network Administrator is responsible for the ongoing stability, security, and performance of the organization’s network infrastructure across multiple locations, including a central manufacturing facility and distribution centers throughout Alberta, British Columbia, Ontario, and Saskatchewan. This role plays a critical part in ensuring reliable and secure connectivity that supports day-to-day business operations, communication, production systems, and data integrity across all sites.

Key Responsibilities

• Maintain, monitor, troubleshoot, and optimize network infrastructure across all company locations, including the central manufacturing facility and remote distribution centers.
• Install, configure, and support enterprise networking hardware and software, including switches, routers, firewalls, VPNs, and wireless access points.
• Ensure reliable WAN and LAN connectivity to support seamless communication and business continuity between locations.
• Administer and support virtualized infrastructure, including VMware ESXi servers, virtual machines, storage, and system performance monitoring.
• Implement and maintain network security best practices to safeguard systems and data against unauthorized access, vulnerabilities, and cyber threats.
• Administer network access controls, permissions, VLANs, and configurations in accordance with company standards and security policies.
• Monitor network performance, systems logs, and security alerts, proactively identify and resolving issues before they impact operations.
• Assist with disaster recovery planning, backup connectivity strategies, and redundancy solutions to improve system resiliency and uptime.
• Document network architecture, configurations, standards, procedures, and troubleshooting processes.
• Coordinate with third party vendors, internet service providers, and technology partners for support, escalations, and infrastructure projects.
• Provide advanced technical support for network-related incidents and collaborate with internal IT staff and end users to resolve issues efficiently.
• Participate in infrastructure upgrades, hardware refreshes, and continuous improvement initiatives to enhance network performance and security.

Qualifications

• Diploma or degree in Information Technology, Computer Science, or a related field.
• Minimum of 3-5 years of experience in network administration, preferably within a multi-site enterprise environment.
• Strong understanding of networking concepts and protocols, including TCP/IP, routing, switching, VLANs, VPNs, DNS, DHCP, and firewall technologies.
• Hands on experience with Palo Alto Networks firewalls, including policy management, VPN configuration, and threat prevention.
• Experience supporting enterprise-grade networking equipment and infrastructure.
• Familiarity with Windows Server environments, Active Directory, Microsoft 365, and cloud-based systems.
• Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issue.
• Excellent communication and interpersonal skills with the ability to provide technical support users remotely and in person.
• Self-motivated with ethe ability to prioritize tasks, manage multiple projects, and work independently or collaboratively within a team environment.
• Willingness to travel occasionally to distribution centers across Canada as required.
• Industry certifications such as Network+, CCNA, or Palo Alto certifications (i.e. PCNSA, PCNSE) are considered assets.
• Successful candidates will be required to pass a criminal record check.

What We Offer

• Competitive compensation and benefits package.
• Opportunities for growth and advancement.
• Supportive team environment with strong company values.
• Canadian owned and operated, with a commitment to quality and innovation.

Steel-Craft Door Products Ltd. encourages open and honest communication at all levels and between all staff members. Steel-Craft employees are hired and promoted on the basis of their individual skills, abilities, and their desire to work harmoniously with other members of the Steel-Craft family to achieve the required results.

Benefits:

• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• RRSP match

Ability to commute/relocate:

• Edmonton, AB T5L 4P4: reliably commute or plan to relocate before starting work (required)

Education:

• AEC / DEP or Skilled Trade Certificate (preferred)

Location:

• Edmonton, AB T5L 4P4 (required)

Work Location: In person