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Job Post Details

Career Coach/ Education Sales Rep - job post

Trillium College
3.0 out of 5 stars
945 Gardiners Road, Kingston, ON
$40,000–$100,000 a year - Full-time

Job details

Pay

  • $40,000–$100,000 a year

Job type

  • Full-time

Location

945 Gardiners Road, Kingston, ON

Benefits

Pulled from the full job description

  • Paid time off
  • Dental care
  • Life insurance
  • Employee assistance program
  • Extended health care
  • On-site parking

Full job description

Position Summary

The Career Coach (CC) is both a student-facing ambassador and a quota-carrying enrollment professional. CCs help prospective students explore their educational and career pathways with clarity and care, while also owning a sales funnel. They work leads quickly, manage a disciplined pipeline, and consistently hit weekly targets and program quotas.

Primary Responsibilities

Student Recruitment & Engagement

  • Run discovery meetings and programpresentations that support informed choices and result in enrollments.

Lead Speed & Pipeline Management

  • Respond to new inbound leads quickly during business hours.
  • Prioritize high intent and fresh leads, and work the queue daily with a clear next step for each contact.
  • Follow a multi-touch cadence using approved call, text, and email sequences until a next step is secured or the lead is disqualified.
  • Track and manage all prospective student interactions in the TCC system, ensuring accurate documentation of communications and status updates.
  • Re-engage aging, no-show, and stalled leads using approved reactivation sequences.

Enrollment Coordination

  • Collect and submit required admission documentation, including Advanced Standing requests to the Academic Operations team.
  • Request enrollment documents from the Student Compliance Coordinator once a student commits to attending.
  • Schedule and lead enrollment signing appointments, ensuring students understand all terms and conditions outlined in the enrollment agreement.

Post-Enrollment Support

  • Maintain regular contact with newly enrolled students beginning 48 hours after enrollment to address questions, provide next steps, and ensure a smooth onboarding process.
  • Support students through to program start, acting as a key point of contact for ongoing admissions-related inquiries.

Core competencies

  • Consultative selling, needs discovery, and objection handling
  • Time management and high-tempo outreach discipline
  • Cross-functional communication (Finance, Academics, Compliance)
  • Professional, student-centered service

Job Type: Full-time

Pay: $40,000.00-$100,000.00 per year

Benefits:

  • Dental care
  • Employee assistance program
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Experience:

  • Sales : 5 years (required)

Work Location: In person

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