bilingual back office jobs
- IFDS GroupToronto, ON M5C 3G9
- $88,000–$112,000 a year
- Employee assistance program
- The incumbent leverages bilingual English and Spanish communication skills to effectively support clients, stakeholders, and project teams throughout the…
- Home Hardware Stores LimitedSt. Jacobs, ON
- $47,700–$62,600 a year
- Full-time +1
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Fully bilingual in English and French (written and verbal) is required.
- Three to five years of experience in an administrative support, office administration,…
- Home Hardware Stores LimitedSt. Jacobs, ON
- $47,700–$62,600 a year
- Full-time +1
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Fully bilingual in English and French (written and verbal) is required.
- Three to five years of experience in an administrative support, office administration,…
- The Credit Counselling SocietyNew Westminster, BC
- $60,840–$68,848 a year
- Full-time
- Paid time off
- Dental care
- Employee assistance program
- Extended health care
- If located near a CCS office, employees will be asked to work in-office up to one day per week.
- CCS is seeking a bilingual Credit Counsellor (fluent in both…
View similar jobs with this employerFirst National FinancialMontréal, QC H3A 1N4- $65,000–$85,000 a year
- Full-time
- Opportunities to give back to the communities and work through events focused on a variety of charities.
- Full-Time/Part- Time: Full-time.
View similar jobs with this employerSenior Business Analyst - EN 450
Easily applyOften replies in 1 dayExport Development Canada | Exportation et...Montréal, QC- $96,557–$128,743 a year
- Full-time
- Relocation assistance
- Paid vacation
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
- TELUSMontréal, QC
- $86,000–$136,000 a year
- Full-time +1
- Monday to Friday
- Company pension
- Status: Temporary Full-Time (12 to 18 months).
- In this key position, you will leverage your extensive clinical expertise to provide comprehensive support and…
- Wurth Canada LimitedToronto, ON M5H 2N2
- $85,000–$100,000 a year
- Full-time
- Monday to Friday
- Dental care
- Paid sick leave
- Employee assistance program
- On-site gym
- Paid vacation
- Work from home
- Provide back up support and coverage for HRIS reporting and data management.
- We are looking for a Senior Payroll and Project Specialist with prior experience…
Customer Experience & Sales Support Coordinator
Easily applyEgan VisualWoodbridge, ON- $50,000–$55,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Life insurance
- Disability insurance
- Casual dress
- Knowledge of architectural products, commercial interiors, office furniture, whiteboards, or related product categories is highly desirable.
Senior Product Manager (Platform & AI)
Easily applyNewPakFactoryMarkham, ON L3R 0E7- $80,000–$120,000 a year
- Full-time +1
- Paid time off
- Vision care
- Dental care
- Designated paid holidays
- Extended health care
- On-site parking
- Partnering directly with the CEO, you will bridge high-level business vision with rigorous, tech-enabled product execution.
- Job Type: Full-time, Permanent.
View similar jobs with this employerHiltiOakville, ON- $55,000–$60,000 a year
- Paid time off
- Vision care
- Dental care
- Life insurance
- Employee assistance program
- Disability insurance
- Up to five days per year of back-up daycare.
- Monitor back orders daily and take corrective actions to resolve in a timely manner.
- And out of sales territories.
View similar jobs with this employerFirst National FinancialMontréal, QC H3A 1N4- $65,000–$85,000 a year
- Full-time
- Opportunities to give back to the communities and work through events focused on a variety of charities.
- Full-Time/Part- Time: Full-time.
Scrum Master, Level 17 - EN 596
Easily applyOften replies in 1 dayExport Development Canada | Exportation et...Ottawa, ON- $84,698–$112,931 a year
- Full-time
- Relocation assistance
- Paid vacation
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
View similar jobs with this employerSenior Business Analyst - EN 450
Easily applyOften replies in 1 dayExport Development Canada | Exportation et...Calgary, AB- $96,557–$128,743 a year
- Full-time
- Relocation assistance
- Paid vacation
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
Manager, Sector Research -EN 919
Easily applyNewExport Development Canada | Exportation et...Ottawa, ON- $112,006–$149,341 a year
- Full-time
- Relocation assistance
- Paid vacation
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
View similar jobs with this employerSenior Business Analyst - EN 450
Easily applyOften replies in 1 dayExport Development Canada | Exportation et...Vancouver, BC- $96,557–$128,743 a year
- Full-time
- Relocation assistance
- Paid vacation
- Community Engagement: Participate in volunteer opportunities and give back to the community through our various social responsibility programs.
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Senior Business Analyst (Bilingual Spanish/English)
Senior Business Analyst (Bilingual Spanish/English)
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Full job description
Senior Business Analyst (Bilingual Spanish/English)
Permanent
30 Adelaide Str, East
Toronto, Ontario, M5C 3G9
Canada
Who We Are
With its global headquarters in Toronto, Canada, International Financial Data Services (IFDS) is a world-leading provider of outsourcing and technology solutions to the financial services industry. IFDS services over 240 financial organizations around the world, providing solutions to a wide range of global asset managers, wealth managers, banks, and insurance companies. The IFDS enterprise supports more than 17 million accounts with AUA of approximately CAD $4 trillion. IFDS Canada is a 50/50 joint ventures between Boston-based State Street Corporation, one of the world’s leading providers of financial services to institutional investors, and Connecticut-based SS&C Technologies, a global provider of investment and financial software-enabled services and software for the global financial services and healthcare industries.
Imagine Yourself at IFDS
Come experience a community like no other at International Financial Data Services (IFDS). We offer work opportunities driven by a passion for creating market leading financial solutions, and a culture that nurtures collaboration, accountability, diversity & inclusion, and continuous learning. We’ll provide you with opportunities to develop your career. From ongoing training and development programs to experiences working with our global financial services partners, you’ll be able to realize your full potential.
Role Overview
The Senior Business Analyst serves as the Business Analyst lead for medium-sized client onboarding initiatives. This role is responsible for conducting due diligence activities, defining target operating models, gathering and documenting business requirements, and supporting the configuration of iFAST solutions. The incumbent leverages bilingual English and Spanish communication skills to effectively support clients, stakeholders, and project teams throughout the onboarding lifecycle.
Responsibilities
- Lead business analysis activities for medium-sized client onboarding initiatives.
- Conduct due diligence reviews and define target operating models for new client implementations.
- Gather, analyze, document, and validate business requirements.
- Translate business, operational, and regulatory changes into clear and actionable requirements.
- Assess the impact of proposed changes on clients, products, processes, and systems.
- Collaborate with internal and external stakeholders to ensure requirements are clearly understood and consistently interpreted.
- Facilitate meetings, workshops, and requirements-gathering sessions in both English and Spanish, as required.
- Communicate effectively with English- and Spanish-speaking clients, stakeholders, and project teams.
- Develop and maintain business analysis documentation in accordance with established standards and best practices.
- Provide regular project status updates and reporting to key stakeholders.
- Ensure solutions are effective, sustainable, and aligned with business objectives.
- Identify, assess, and escalate project risks and issues while developing appropriate mitigation plans.
- Apply business analysis methodologies, tools, and processes to support successful project delivery.
- Contribute to the continuous improvement of business analysis frameworks, templates, and documentation standards.
- Evaluate the feasibility and practicality of proposed solutions, considering risks, impacts, and trade-offs.
- Maintain an understanding of applicable regulatory requirements, industry standards, and client product offerings, including CLHIA, National Instruments, FundSERV, IACC, IFIC, and Federal and Provincial regulations.
- Support project teams and stakeholders throughout implementation and onboarding activities.
Minimum Qualifications
- Minimum three (3) years of relevant industry experience.
- University degree or an equivalent combination of education and experience.
- Fluency in both English and Spanish, with exceptional verbal and written communication skills.
- Demonstrated ability to facilitate meetings, gather requirements, and prepare business documentation in both English and Spanish.
- Strong business analysis, requirements gathering, and process mapping skills.
- Strong analytical, problem-solving, and decision-making capabilities.
- Strong project management and organizational skills.
- Excellent stakeholder management, facilitation, and negotiation skills.
- Demonstrated ability to build relationships, influence stakeholders, and collaborate across teams.
- Excellent time management skills with the ability to manage multiple priorities and deadlines.
- Demonstrated initiative and accountability, with the ability to work independently.
- Strong client-focus and commitment to delivering high-quality solutions and service.
- Demonstrated adaptability and resilience in ambiguous, fast-paced, and changing environments.
Proven ability to assess risk, evaluate options, and make informed business decisions. - Strong knowledge of iFAST.
Nice to Have
- CBAP/PMI-PBA certification
- IFIC Operations and Procedures course
- Financial industry certification (CSC/CFA)
AODA Statement
IFDS Canada encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodation needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.
Salary Range
Pay Range (CAD $): 88,000 -112,000
The above reflects an industry-benchmarked target compensation range. The salary offered may vary based upon the candidate’s skills and experience, job-related knowledge, and other specific business needs.
IFDS Provides
- Total Rewards: IFDS offers a comprehensive, competitive compensation & benefits package
- Work-Life Balance: IFDS offers a hybrid work environment with our office located in the downtown core within walking distance to Union Station and the PATH
- Professional Development: IFDS offers continuous learning opportunities, leadership development & training programs
- Inclusive Culture: Our inclusive work environment supports equity and values diversity
- Wellness Programs: Access to a variety of wellness initiatives, mental health support, and employee assistance programs
- Community Engagement: Participate in volunteer opportunities and give back to our community through our various social care programs