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    • Service advisor: 2 years (required).
    • Previous experience as a Service Advisor or Fleet Service Advisor at a dealership or automotive service center.
    • You have a genuine passion for vehicles.
    • You’re confident communicating through email, phone, text, and social media.
    • Execute repairs on various automotive systems, including engines, transmissions, brakes, and electrical systems.
    • Mechanical knowledge: 3 years (preferred).
    • The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing…
    • 2-3 years’ related experience as an automotive service advisor.
    • Service advisor: 1 year (Preferred).
    • Experienced Dealership Service Advisor (Full Time).
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    • Performing professional test drives and vehicle walk arounds.
    • Greeting customers and providing them with relevant information.
    • Helping customers find the perfect vehicle that fits their lifestyle (and maybe making their day in the process).
    • Customer service or sales experience (automotive experience is a strong asset).
    • Service advisor: 1 year (required).
    • Create and manage work orders accurately.
    • Automotive technician: 1 year (preferred).
    • Generous benefit and retirement savings package to be discussed upon hiring.
    • Job Types: Part-time, Full-time.
    • Previous experience in appliance repair, electrical, plumbing, HVAC, automotive or related technical field is preferred.
    • Road test, inspect, diagnose, and estimate repairs as required per customers concerns in accordance with General Motors and dealership guidelines.
    • Prior experience in customer service within an automotive or industrial setting is beneficial.
    • Proven experience as an automotive technician or mechanic with…
    • 3+ years previous experience in the automotive trade as a licensed tech.
    • Perform automotive repairs including, but not limited to, diagnostics .
    • The ideal candidate will possess a strong background in financial services, dealership experience, and excellent negotiation skills.
  • View similar jobs with this employer
    • Familiarity with automotive repair is a plus.
    • Automotive technician: 1 year (preferred).
    • Use wiring schematics to understand complex of electrical wiring on a…
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Job Post Details

Fleet Service Advisor - job post

Heartland Ford Sales
3.9 out of 5 stars
101 Southridge Boulevard, Fort Saskatchewan, AB
$90,000–$120,000 a year - Full-time

Job details

Pay

  • $90,000–$120,000 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

101 Southridge Boulevard, Fort Saskatchewan, AB

Benefits

Pulled from the full job description

  • Dental care
  • Life insurance
  • Disability insurance
  • Store discount
  • Company pension
  • Casual dress
  • Extended health care

Full job description

At Heartland Ford, we are a fast-paced, high-volume dealership with a reputation for delivering exceptional service to our customers. We are looking for a skilled and motivated Fleet Service Advisor to join our team. If you're passionate about customer service, have experience with fleet management, and are ready to work in an exciting and challenging environment, we want to hear from you!

Job Description:
As a Fleet Service Advisor, you will play a key role in managing and advising our fleet customers. Your responsibilities will include interacting with fleet managers, leasing companies, and ensuring that fleet vehicles are serviced efficiently and accurately. You will be responsible for submitting detailed estimates, overseeing service progress, and ensuring customer satisfaction from start to finish.

Responsibilities:

  • Serve as the primary point of contact for fleet customers, leasing companies, and fleet managers.
  • Provide accurate and timely service estimates for fleet vehicles.
  • Submit estimates to fleet and leasing companies and handle follow-up communications.
  • Oversee the repair and maintenance of fleet vehicles from start to finish, ensuring that work is completed efficiently and on time.
  • Use company systems and quoting tools to provide quotes for fleet service needs, ensuring accuracy and profitability.
  • Maintain an organized workflow to manage multiple accounts and high-volume service requests.
  • Stay up to date with the latest fleet management and vehicle service trends, tools, and technologies.
  • Assist with troubleshooting and resolve customer concerns to ensure satisfaction.

Requirements:

  • Previous experience as a Service Advisor or Fleet Service Advisor at a dealership or automotive service center.
  • Knowledge of fleet management processes and maintenance requirements.
  • Proficiency with dealership management systems.
  • Excellent organizational skills and attention to detail.
  • Ability to manage multiple tasks in a fast-paced environment.
  • Strong communication skills and a customer-focused mindset.
  • Willingness to learn and adapt to new quoting and service tools.

What We Offer:

  • Competitive pay and bonus opportunities.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment
  • Pension with company match
  • Health & Dental Benefits

If you are a highly organized, proactive, and customer-focused individual with fleet service experience, we encourage you to apply today!

Job Type: Full-time

Pay: $90,000.00-$120,000.00 per year

Additional pay:

  • Commission pay
  • Retention bonus

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Store discount

Flexible language requirement:

  • French not required

Schedule:

  • Monday to Friday

Experience:

  • service advisor: 2 years (required)

Work Location: In person

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