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York Accident jobs in North York, ON

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    • As an Auto Claims Advisor , you will play a critical role in supporting customers immediately following an accident.
    • View all TD Bank jobs - North York jobs - Claims Advisor jobs in North York, ON
    • Salary Search: Auto Claims Advisor – TD Insurance Auto Centre (North York On-site) salaries
    • See popular questions & answers about TD Bank
    • Experience in dealing with clients who went through a motor vehicle accident is an asset.
    • Must be Comfortable with housekeeping and meal preparation*.
    • In this role, you will be responsible for safely operating commercial vehicles to transport ready-mix concrete and or gravel efficiently across various…
    • The Collision Repair Planner serves as a central figure in the restoration process, coordinating safe and efficient vehicle repairs to pre-accident status.
    • Medical, Prescription Drug, Dental & Vision, effective after 1 month of employment.
    • Annual Paid Vacation Time Off.
    • Repair damage to vehicle body panels.
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    • Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.
    • Must be at least 18 years old.
    • Candidates must also manage customer relations with motorists that have been in an accident and inform them of the procedure when an accident has happened.
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    • Enterprise Mobility is seeking a responsible, dedicated person to join our team as a full time Automotive Detailer.
    • Must be at least 18 years old.
    • Residential Cleaner Wanted | $25–$30/hr + Bonuses | Flexible Schedule | GTA.
    • Job Type: Full-Time, Part-Time.
    • Communicate professionally with clients on site.
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    • Position: Client Case Coordinator - Motor Vehicle Accident Industry.
    • Reporting to: Director of Operations.
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    • The firm is seeking an experienced and organized Legal Assistant to join its Tort Department.
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    • Foster a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
    • Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role.
    • Background in insurance defense litigation, including personal injury and accident benefit claims (preferred), and/or general litigation experience.
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Job Post Details

TD Bank logo
Auto Claims Advisor – TD Insurance Auto Centre (North York On-site)
TD Bank
·
3.7
4656 Yonge Street, North York, ON
$52,700–$74,400 a year
Full-time
Apply on company site

Job details

$52,700–$74,400 a year
Paid time off
Full-time
4656 Yonge Street, North York, ON

Full job description

Work Location:

North York, Ontario, Canada

Hours:

35

Line of Business:

TD Insurance

Pay Details:

$52,700 - $74,400 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Onsite: 4656 Yonge Street, North York, Ontario


Who We Are


TD Insurance, part of TD Bank Group, is committed to delivering legendary customer experiences and trusted advice . With over 3 million customers and a national presence, we offer a collaborative, inclusive, and growth-focused environment where colleagues can build meaningful careers.


Our Auto Centre teams provide a convenient, one-stop experience — enabling customers to manage their auto claims, rentals, and repairs seamlessly in one location. We are focused on building lasting relationships through personalized service and care.

About the Role


As an Auto Claims Advisor , you will play a critical role in supporting customers immediately following an accident. You will guide them through the claims process with empathy, professionalism, and expertise — ensuring they feel informed, supported, and confident every step of the way.

Key Responsibilities


Customer Experience (Legendary Service)

  • Deliver a customer-first experience through empathy, active listening, and clear communication
  • Provide timely updates and guidance, ensuring customers feel supported during the claims process
  • Welcome and assist customers onsite, creating a professional and reassuring environment

Execution & Claim Management

  • Manage claims end-to-end , including coordinating towing, appraisals, repairs, and rentals
  • Maintain a high-volume caseload while ensuring accuracy, quality, and timely resolution
  • Review and reconcile repair estimates to support fair and appropriate settlements
  • Maintain detailed and accurate claims documentation

Analytical Thinking & Risk Management

  • Gather, assess, and validate information from multiple sources to support claim decisions
  • Apply policy knowledge to explain coverage and determine outcomes aligned with guidelines
  • Identify discrepancies and ensure claims are handled in accordance with regulatory and risk standards

Collaboration & Teamwork

  • Partner with internal stakeholders and external vendors (e.g., repair shops, rental providers) to deliver seamless service
  • Contribute to team performance by supporting operational goals and maintaining productivity metrics

Growth & Continuous Improvement

  • Develop expertise in claims handling, coverage, and investigation practices
  • Contribute to process improvements and support a culture of continuous learning
  • Pursue professional development, including CIP designation (asset)

What You Bring


  • 2+ years of auto claims adjusting experience preferred; however, candidates with transferable skills and strong interest in claims are encouraged
  • Strong ability to manage high-volume workflows (100+ claims) with attention to detail
  • Proven customer service and communication skills
  • Effective time management and prioritization in a fast-paced environment
  • Demonstrated ability to analyze, investigate, and negotiate outcomes
  • Post-secondary education is an asset
  • Progress toward or completion of CIP designation is an asset

Why TD Insurance

  • A supportive and inclusive culture that values your growth
  • Opportunities for career development and advancement
  • Meaningful work that makes a real impact in customers’ lives

Who We Are:

As part of TD Bank Group, one of Canada's largest financial institutions, at TD Insurance, we care for Canadian families, making it easy to get the best advice, protection, and support in their moments of need, always.

TD Insurance offers a wide range of products, including General Insurance and Life and Health. Everyday, we strive to make every interaction, product and experience remarkably human and refreshingly simple for more than four million customers who count on us.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.


Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.

We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.


Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet
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