Wireless Technical Support Consultant jobs

Who We Are

Over the last 19 years, Renteknik has established itself as one of the global leaders in energy engineering services, with a focus on delivering efficiency insights for our customers. Through the strength of our engineering team and the quality of the manufacturers we represent, we have built international relationships with many brands you know like IKEA, Magna International, PepsiCo, Hitachi Astemo, Burberry, Jaguar Land Rover, and hundreds of other major companies. All have experienced the impactful insights our solutions can provide to drive efficiency and produce operational excellence.

What We Do

At our core, we have the best and brightest energy engineers in the industry. We aren’t desk jockeys running theoretical simulations for customers; we learn more onsite by taking a deeper dive into their needs by understanding their operations, their pain points, and knowledge gaps we can help to fill for better operational decision-making capabilities.

Over the last decade, we have focused our engineering capabilities on curating the finest metering products available for electric, gas, water, compressed air, and other fluids. Very few companies have the capability to properly measure what they consume and where they consume it, so our submetering solutions provide actionable insights to enhance their productivity, sustainability, preventative maintenance, and resource planning strategies.

Where We Do It

We don’t believe in geographic restrictions if our customers’ needs take us there. We are headquartered in the GTA (Burlington, ON), with current projects throughout the U.S., Latin America, and Europe. Our goal is to be an undeniable resource globally for our clients where we can help them establish reporting and benchmarking standards across their portfolio.

What We Provide You

The power of Renteknik is its people- the team of engineers, our sales team, the product experts, the capable administrative team. Yet it’s our Project Operations Team that delivers on what we promise for our clients, creating raving fans that turn into long-lasting relationships. The Operations Specialist role is at the forefront of our onsite work, working with clients, contractors, and the Renteknik team to turn plans into action.

As a result, we are proud to provide industry leading benefits to reflect the importance of well-being for our team, including:

• Health, Vision, and Dental Insurance
• Competitive PTO
• Continuing Education Opportunities
• Team Trips and Events

Who We’re Looking For

We are seeking a dedicated and skilled installation manager to join our team. As part of our Project Operations Team, the Operations Specialist will play a key role in supporting clients in the commercial, industrial, and MASH sectors to maximize their building energy and operational efficiency, reduce waste, reduce costs, and support sustainability mandates. The role will participate in on-site scoping, metering plan development, set-up, configuration and deployment of the sensors/meters and ongoing technical analysis and support.

Key Roles and Responsibilities:

1. Onsite & Remote Installation Support

• Install or oversee the installation of wireless, self-powering device level electrical sub-metering CTs, 3rd party utility meters, gas, water and compressed air etc.
• Onsite configuration and commissioning of meters.
• Verify proper installation and operation of newly installed meters through testing.
• Verify gateway connectivity to the sensors and the cloud.

2. Scoping for Installation / Quoting

• Conduct Site Visits as required to collect data on facilities and equipment to assist with the development of a metering plan and quotations as required.
• Assist with creation of Mechanical and Electrical schematics as required for scoping, proposed installation and metering or other required purposes.
• Document the criteria for the scope required with a high degree of accuracy for cross departmental review and utilization.

3. Build & Test Enclosures

• Assembly of submetering kits and meter configurations ready for shipment to sites.
• Follow standard schematic plans and process flows to ensure consistency in the build of the enclosures.
• Verify the functionality of all products for high reliability prior to shipping.

4. System Deployment

• Deployment design, setup, and configuration in Cloud-based energy management platform.

5. Customer Relationship Management

• Whether onsite or remote, advocate on the customers’ behalf to protect the quality of our design and ensure our deliverables meet their stated goals for the project!
• Excel at communication and exceed customer expectations throughout the post-sale process.
• Be a central point of contact for project support- avoid messaging through subcontractors, consultants, or other third parties. Be the hub that proactively directs the process on all sides!

6. Contractor Management

• Build long lasting relationships with contractor partners that align with our core values.
• Require high quality work- our subcontractors are an extension of the our team and represent us when onsite.
• Guide our contractors to utilize our Project team as the central point of contact for project management. Avoid messaging through customers, consultants, or other third parties. Be the hub that proactively directs the process on all sides!

7. Cross-Functional Coordination

• Coordinate between Renteknik teams, ensuring collaborative development of deployment plans and avoid gaps in handoff communication throughout the process.
• Record and integrate lessons learned into process improvements cross-departmentally. This will ensure alignment and effective implementation of strategies within all levels of the organization.
• Ability and willingness to travel frequently throughout Canada, U.S., and global locations for onsite work (up to 50%).

Preferred Qualifications:

• Trade Licence (electrician)/Technical Degree/Diploma
• Facility Technician or related facility operation experience
• Experience with Commercial HVAC, Electrical, and Control Systems
• Experience with single line and as built drawings for metering deployment
• Experience with Microsoft Office and Excel Software

If you are passionate about energy and operational efficiency and enjoy working in a dynamic environment, we encourage you to apply for the Operations Specialist position today!

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Benefits:

• Automobile allowance
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care

Work Location: In person