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    • The successful candidate will be configuring and troubleshooting hardware and software, monitoring system performance and implementing security protocols to…
    • Oversee technical support operations and provide escalation support for complex IT issues.
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    • Lead infrastructure and other application support teams to diagnose, troubleshoot, and resolve complex support issues beyond the immediate application code and…
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    • 2 or more years of experience in a technical support, product support, or technical account management role supporting security, database, or enterprise…
    • Technical support: 3 years (required).
    • Technical support: 3 years (required).
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    • Provides support to I.S. staff and liases with all vendor service in maintenance and troubleshooting of PACS “back office” systems including the support of…
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    • Help develop, document and maintain LAN-related support processes and procedures.
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    • Minimum 3 years of systems administration, infrastructure support, or related…
    • Ability to provide second-level user support as needed.
    • Offrir du support de 2e niveau aux utilisateurs, au besoin;
    • Cotisation versée par l'employeur à un REER;
    • Provide additional support for SCADA and PLC systems.
    • Provide site Operations users with training and support as needed.
    • IT support & MSP: 2 years (required).
    • Deliver top-notch IT support with an unwavering commitment to client satisfaction.
    • Access Points and Wireless Controllers.
    • Enterprise server support: 5 years (preferred).
    • Provide 2nd line support to the reseller/distributors in all aspects of customer support.
    • Safety equipment and PPE support program.
    • Troubleshoot complex server, application, and network connectivity issues.
    • Provide basic support for Windows servers and Microsoft services.
    • Fournir un support de base au niveau des serveurs Windows et des services Microsoft.
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Job Post Details

Systems Administrator
Medicine Hat, AB
Permanent, Full-time

Job details

Pay information not provided
Paid time off, Dental care, Life insurance, Disability insurance, Casual dress, Extended health care, On-site parking
Permanent, Full-time
Medicine Hat, AB

Full job description

A manufacturing company with multiple locations in Canada and the US is recruiting for a System Administrator who will manage and maintain the organization’s IT infrastructure, ensuring that networks, servers and systems operate efficiently. The successful candidate will be configuring and troubleshooting hardware and software, monitoring system performance and implementing security protocols to protect data and network integrity

This is a primarily on-site position, requiring regular in-person/office presence

Key Responsibilities

  • Provide onsite and remote administration of IT infrastructure
  • Holds a valid passport and willing to travel to the US and within Canada as required
  • Responding to technical issues, supporting in office and remote end users, resolving hardware and software problems efficiently
  • Analyze, diagnose and resolve problems with Windows servers, desktops, routers, switches, firewalls and other network equipment
  • Configuring, maintaining and troubleshooting servers, networks and IT infrastructure to ensure optimal performance and uptime
  • Managing user accounts, permissions and access controls to ensure data security and comply with company policies
  • Installing and updating software, patches and security updates to keep systems secure and operating efficiently
  • Perform data backups, implement and test disaster recovery plans preventing data loss and ensuring business continuity
  • Documenting system configurations, processes and troubleshooting steps for future reference and team collaboration
  • Can work in fast-paced environments and complete projects with tight-deadlines
  • Ability to work independently and as part of a team
  • Collaborating with IT teams and vendors to implement new technologies, optimize infrastructure and improve overall system reliability
  • Stay up to date with IT trends and technologies

Qualifications

  • 10+ years of experience in an IT Systems Administrator role is preferred
  • Strong troubleshooting skills
  • Strong knowledge of Microsoft 365, Intune, Purview, DLP, Exchange, Microsoft Server roles and features, Active Directory and Azure AD
  • Experience in Server Room management, Hypervisors and virtualization, network termination, VOIP, routers, managed switches, firewalls, VPN and backup systems.
  • CompTIA or Microsoft certifications are an asset.

Job Types: Full-time, Permanent

Benefits:

  • Casual dress
  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off

Work Location: In person

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