Western Health Medical Clinic jobs

Inizio Engage Canada is seeking a Hybrid Clinical Nurse Educator to join our Patient Solutions team.

The Clinical Nurse Educator is responsible for providing education and technical product support to healthcare professionals and infusion clinic teams. This role supports the appropriate understanding and use of assigned therapies in accordance with approved Canadian product authorizations, client objectives, regional business plans, and all applicable regulatory and compliance requirements.

Working in close collaboration with the National Clinical Nurse Manager, Medical Affairs, Commercial Field Teams, Patient Access, and other key client stakeholders, the Clinical Nurse Educator delivers high-quality, compliant education programs that support the safe, effective, and consistent delivery of patient care within infusion settings.

This role is ideal for an experienced Registered Nurse who is passionate about clinical education, stakeholder engagement, and improving patient outcomes through evidence-based practice and professional support.

Key Responsibilities

• Deliver product education and clinical support to healthcare professionals involved in iron infusion therapy.

• Conduct educational programs and training sessions in infusion clinics and healthcare settings.

• Maintain expertise on assigned products, disease areas, and clinical data to support customer needs.

• Support the implementation and appropriate use of therapies within infusion and related clinical settings.

• Build strong relationships with healthcare professionals, infusion clinic teams, and key stakeholders.

• Identify educational needs and share customer insights with internal teams.

• Partner with Medical Affairs, Commercial, Patient Access, and Patient Solutions teams to support regional objectives.

• Assist with the planning and delivery of educational meetings, training programs, and customer engagements.

• Ensure all activities comply with Canadian regulations, industry standards, and company policies.

• Document customer interactions and report adverse events and product complaints in accordance with company requirements.

• Fulfill administrative tasks including daily system updates, weekly activity summaries, e-mail correspondence, and time reporting.

• Participate in local and national meetings or conferences to stay informed on program developments and share insights with the Patient Solutions team.

• Perform additional duties as assigned.

QUALIFICATIONS

• Registered Nurse (RN) with active or eligible Canadian registration required.

• Bachelor of Science in Nursing or equivalent nursing/clinical background is preferred.

• Proven experience in a clinical environment is required.

• Experience or understanding of iron therapy, infusion therapy, or infusion-related products is preferred.

• Good understanding of the pharmaceutical market and the Canadian healthcare environment is an asset.

• Strong practical knowledge of the relevant specialty and disease area is preferred.

• Experience delivering face-to-face and/or virtual presentations, training, or education to healthcare professionals is required.

SKILLS/COMPETENCIES

• Ability to identify, influence, and build advocacy with customers in key accounts through compliant education and professional engagement.

• Strong communication, presentation, education, and relationship-building skills.

• Ability to interpret clinical and technical information and translate it into clear, practical education for nursing and clinic audiences.

• Ability to support infusion clinics, departments, and healthcare services in delivering high-quality patient care.

• Comfortable working in a cross-functional, field-based environment with regional and national stakeholders.

• High ethical standards, sound judgment, and strong commitment to compliance.

OTHER REQUIREMENTS

• Valid driver’s licence required.

• Ability to travel within Canada, including some overnight travel.

• Languages: English required; French is an asset.

• Canada-based field role; specific region to be confirmed based on business needs.

Our Benefits:

• Health Benefits as of day 1 of employment

• Length of Service Awards

• Quarterly Star Awards

• Yearly Inizio Circle of Excellence Awards

• Referral bonus

• Library of online training courses

The salary range for this role is 75k to 93k.

About Inizio Engage:

Inizio Engage is a strategic, commercial, and creative engagement partner that specializes in healthcare. Our passionate, global workforce augments local expertise and diverse mix of skills with data, science, and technology to deliver bespoke engagement solutions that help clients reimagine how they engage with their patients, payers, people and providers to improve treatment outcomes. Our mission is to partner with our clients, improving lives by helping healthcare professionals and patients get the medicines, knowledge and support they need.

We believe in our values: We empower everyone/We rise to the challenge/We work as one/We ask what if/We do the right thing, and we will ask you how your personal values align to them.

To learn more about Inizio Engage, visit us at: https://inizio.health/

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.