We are seeking an experienced and dynamic Food Service Supervisor to oversee daily operations in a fast-paced food service environment. The ideal candidate will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional customer service. This role involves supervising staff, managing food preparation and safety standards, and ensuring smooth restaurant operations. The Food Service Supervisor will play a critical role in maintaining high-quality food service, fostering team development, and upholding food safety regulations.

Responsibilities

• Supervise and coordinate daily food service operations, ensuring efficient workflow and excellent customer experiences
• Oversee food preparation, cooking, and presentation to meet quality standards
• Manage POS systems for order processing and cash handling
• Lead, train, and evaluate team members; conduct interviews and assist with staffing decisions
• Ensure compliance with food safety regulations and proper food handling procedures
• Monitor inventory levels, order supplies, and manage kitchen stock to prevent shortages
• Enforce cleanliness and sanitation standards across the restaurant or food service area
• Handle customer inquiries, resolve complaints promptly, and ensure high levels of customer satisfaction
• Assist in restaurant management tasks such as scheduling, reporting, and maintaining operational efficiency
• Collaborate with management on menu planning, special events, or promotional activities

Requirements

• Proven experience in food service or restaurant management; supervising experience preferred
• Strong knowledge of food preparation, cooking techniques, and food safety protocols
• Familiarity with POS systems and cash handling experience required
• Excellent leadership skills with the ability to manage a diverse team effectively
• Exceptional customer service skills with a focus on hospitality excellence
• Ability to oversee food handling procedures in compliance with health regulations
• Previous experience in hotel or hospitality industry is a plus; barista or serving experience is advantageous
• Strong organizational skills with the ability to multitask in a fast-paced environment
• Knowledge of restaurant management software and inventory control systems
• Leadership qualities including team management, interviewing skills, and problem-solving abilities

This position offers an opportunity to lead a dedicated team within a reputable establishment committed to quality service. We value professionalism, enthusiasm for the food industry, and a commitment to excellence.

Benefits:

• Dental care
• Extended health care
• Flexible schedule
• Life insurance
• On-site parking
• Store discount
• Vision care

Work Location: In person