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Weekend Technical Support jobs in Toronto, ON

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    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts.
    • Provide business systems, network and Internet support…
    • General understanding of mechanical/technical terms is preferred.
    • This position is responsible for assisting the service manager in maintaining accurate and on-…
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Job Post Details

user support technician - job post

IBENTOS INC.
Toronto, ON M5V 2Y1
$36 an hour - Permanent, Full-time

Job details

Pay

  • $36 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • Weekends as needed

Location

Toronto, ON M5V 2Y1

Full job description

  • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
  • Experience: 5 years or more
  • Computer science

  • Tasks

  • Respond to users experiencing difficulties with computer
  • Consult user guides, technical manuals and other documents to research and implement solutions
  • Provide advice and training to users in response to identified difficulties
  • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
  • Provide business systems, network and Internet support to users in response to identified difficulties

  • Supervision

  • 3-4 people

  • Work conditions and physical capabilities

  • Fast-paced environment
  • Work under pressure
  • Tight deadlines
  • Attention to detail
  • Sitting

  • Personal suitability

  • Accurate
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Initiative
  • Judgement
  • Organized
  • Team player
  • Ability to multitask
  • Time management
  • Honesty

  • Screening questions

  • Do you have experience working in this field?

  • Employment terms options

  • Early morning
  • Evening
  • Morning

  • Employment terms options

  • Day
  • Weekend
  • Work Term: Permanent
  • Work Language: English
  • Hours: 40 hours per week
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