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    • _Previous automotive shop experience, service advising, or a strong background in administrative quality auditing is a major asset, but we are fully prepared to…
    • The selected candidate is expected to deliver general site maintenance and organization, as well as maintain a safe work environment and provide first aid and…
    • Oversee the day-to-day operations of a specific department within a store.
    • Ensure the department meets or exceeds sales and profitability goals.
    • Discounts on the coolest and latest wireless technology & home services.
    • Job Types: Full-time, Permanent.
    • Starting at $850/week PLUS bonuses and commissions!*.
    • Inspect buildings and outside areas at regular intervals.
    • Prepare and apply product on infested areas.
    • At City Electric Supply, we value our employees and offer a comprehensive benefits package that includes medical, dental, and vision insurance, profit sharing,…
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    • UPS is currently looking for Full Time Courier Driver (Delivery Driver) to work based from our Nanaimo Package Centre.
    • Must have a clean driver's abstract.
    • Our operations include asphalt paving, concrete, aggregate production, crushing, asphalt plants, road maintenance, and heavy civil construction.
    • If you’re a heavy-duty equipment mechanic, hydraulic mechanic, automotive mechanic, marine mechanic, crane mechanic, elevator mechanic, hydraulic technician or…
    • The Heavy Duty Mechanic is responsible for inspecting, diagnosing, servicing, repairing, and maintaining company equipment, trucks, fleet vehicles, trailers,…
    • Waywest Mechanical LTD is a leading HVAC and mechanical contractor from Nanaimo, B.
    • The ideal candidates will have extensive experience in sheet metal…
    • We are seeking experienced and reliable individuals for the role of Class 1 Driver - (primarily gravel truck, bin truck, end dump truck, and walking floor truck…
    • Uncapped commission pay structure (realistic $60K–$120K+).
    • High demand for Hyundai vehicles = more sales opportunities.
    • VSA license (or willingness to obtain).
    • Start Immediately | Local Work | $1,000 Signing Bonus After Probation.
    • $1,000 Signing Bonus* (awarded after successful completion of probation period).
    • The ideal candidate will be responsible for transporting goods to various locations while ensuring timely and safe delivery.
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Job Post Details

Jr. Service Advisor/ Customer Service Specialist - job post

Midas Colwood
Nanaimo, BC
$23–$26 an hour - Full-time

Job details

Pay

  • $23–$26 an hour

Job type

  • Full-time

Location

Nanaimo, BC

Benefits

Pulled from the full job description

  • Paid time off
  • Vision care
  • Dental care
  • Life insurance
  • Disability insurance
  • Store discount
  • Extended health care

Full job description

Indeed Job Title: Jr. Service Advisor / Customer Service SpecialistSalary: $23.00–$26.00 an hourJob Type: Full-timeJob Description

Are you highly organized, process-driven, and looking to build a stable career in the automotive service industry?

We are hiring a Jr. Service Advisor & Customer Service Specialist to support our regional operations across Vancouver Island. This is a unique hybrid role that blends frontline customer service with essential quality control and backend operational auditing.

This position requires flexibility to travel as needed between our shop locations in Nanaimo, Duncan, and Colwood to provide critical counter coverage during scheduled days off and peak times. When you aren't covering a front counter, you will be driving regional growth behind the scenes.

What You’ll Do (Key Responsibilities):

  • Front-Counter Coverage: Greet customers, manage vehicle check-ins/check-outs, and confidently communicate inspection findings to make service recommendations at the counter across designated locations.
  • Process & Work Order Auditing: Review digital vehicle inspections (DVIs) and work orders across our shop network. You will spot discrepancies and ensure our strict customer communication and shop processes are followed at every level.
  • Customer Retention & Reviews: Conduct professional follow-ups with customers to ensure total satisfaction and actively generate 5-star Google reviews.
  • Deferred Service Outreach: Review past vehicle recommendations and place outbound phone calls to existing clients to help them book consistent, recurring service appointments.

What We’re Looking For:

  • Exceptional Organizational Skills: You love structure, have a sharp eye for detail, and notice when the small things are missing.
  • Process-Oriented Mindset: You are highly willing to learn, adapt to, and strictly follow our established shop workflows.
  • Great Communicator: You are confident, clear, and comfortable talking to customers both in person at the counter and over the phone.
  • Regional Travel & Flexibility: Must have a valid driver’s license and reliable transportation to travel between shop locations across the island (Nanaimo, Duncan, Colwood) as required.

Previous automotive shop experience, service advising, or a strong background in administrative quality auditing is a major asset, but we are fully prepared to train the right person with the right attitude.

What We Offer:

  • Competitive, Reliable Pay: A solid hourly wage of $23.00 to $26.00/hr based on what you bring to the table.
  • Skill Development: We will train you directly on our straightforward shop processes and systems. This is an excellent place to sharpen your skills, build your industry knowledge, and thrive.
  • A Path Forward for Hard Workers: In the automotive business, performance is everything. For the right candidate who brings a killer attitude, shows up every day, and proves what they are worth, there is genuine potential for long-term career growth within our regional shops.

Pay: $23.00-$26.00 per hour

Benefits:

  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Store discount
  • Vision care

Work Location: In person

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