Waterfront Hotel jobs in Stoney Creek, ON

The Pearle Hotel & Spa – Burlington’s premier luxury hotel and spa is located on the stunning shores of Lake Ontario. Founded by the Ciancone family in 1936, Pearle Hospitality prides itself on providing guests with genuine and thoughtful experiences.

Our vision is to create positive human connection and we do so by living our values; Collaboration, Kindness, Quality and Perseverance.

Join our amazing The Pearle Hotel & Spa team working in a beautiful environment, surrounded by the sights and sounds of nature. Share your passion for beauty and wellness and help us create incredible guest experiences!

Our Registered Massage Therapists take great pride in establishing a genuine connection with each spa guest. We provide traditional massage and unique body experiences that are designed to entice our guests through a journey of healing, and total body rejuvenation.

The annual wage range for full time is $95,000 to $125,000, this is inclusive of base rate and service/retail commissions, gratuities will be additional. We offer a flexible schedule, allowing you to work full-time or part-time.

Note: The commission structure details will be discussed during the interview process.

What makes you the perfect candidate:

• You are an experienced and motivated wellness professional.
• You enjoy providing relaxing and restorative treatments to clients and guests.
• You want to work in a high demand spa - we have a high return guest ratio and our RMTs are currently fully booked 4 to 6 weeks ahead of time.
• You want to be able to focus on your guests - we eliminate the burden of marketing, booking, and payment processing fees for our RMTs.
• You are a positive individual that thrives in collaborative environment.
• You have certification from an accredited school of Massage Therapy and are in good standing with the College of Massage Therapists.

*We provide an excellent opportunity for recently graduated RMT students who are awaiting their certificates. While waiting for certification, we offer training on spa operations to further enhance your skills and knowledge. This training period allows RMT students to gain valuable insight into the operations of a spa environment, ensuring they are well-prepared to seamlessly integrate into their role as certified RMTs upon receiving their certification.*

Key Accountabilities:

• Perform a variety of massage styles, ensuring guest comfort and care throughout the treatment, while adhering to operational procedures and department standards.
• Provide an individualized service experience, accommodating guest preferences and special requests and ensuring the treatment remains within company guidelines.
• Keep up-to-date with new massage techniques and trends, attend training, meetings, and industry updates to stay informed, enhance skills, and align with spa standards.
• Offer guidance on post-treatment care to support guests' wellness and treatment results.
• Maintain knowledge of contraindications for specific conditions, ensuring safe treatments and clear communication with guests.
• Maintain accurate records of all treatments performed for guest reference.
• Fully prepare and maintain the treatment room, ensuring it is stocked, sanitized, and ready for each service, and cleaned afterward to uphold a professional, clean, and welcoming spa environment.
• Address guest concerns regarding treatments, ensuring satisfaction and promptly resolving any issues in a courteous and professional demeanor.
• Actively promote spa initiatives, special events, and services to attract and retain guests.
• Stay updated on spa and hotel services, promotions, and policies, providing accurate information to guests.
• Report any facility concerns or maintenance issues to leadership for timely resolution.
• Handle lost and found items with proper documentation and follow-up according to property protocol.
• Additional Duties: In addition to the accountabilities listed above, there may be other duties as assigned by your manager. These duties may vary slightly depending on the property.

Advantages to being part of The Pearle Hotel & Spa team:

• Potential signing bonus of $5,000 for full-time RMTs who are available evenings and weekends. We recognize and appreciate the commitment and flexibility of our RMTs, and this signing bonus serves as a token of our gratitude.
• We offer comprehensive support to our RMTs by providing all necessary uniforms, linens, and supplies to ensure they can perform their services effectively and comfortably.
• Discounts at all Pearle Hospitality properties (restaurants, golf, hotels and spas).
• Training and Development to support personal & professional growth.
• Career opportunities across all Pearle Hospitality properties.
• Co-paid benefits for permanent team members after 3 months.
• A beautiful and fun place to work with a dynamic team & company culture!

Vacancy Status Disclosure: This job posting is related to an existing vacancy.

Pearle Hospitality and affiliated companies, including The Pearle Hotel & Spa, accommodate the needs of job applicants throughout its recruitment and selection processes in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Accommodation needs must be provided in advance. To discuss your needs, please contact the hiring manager.

#TPHJOBS

Job Types: Full-time, Part-time, Permanent

Pay: $95,000.00-$125,000.00 per year

Benefits:

• Dental care
• Discounted or free food
• Employee assistance program
• Extended health care
• Life insurance
• Vision care

Application question(s):

• Registered, in good standing, with the Registered Massage Therapist Association of Ontario
• Are you presently or have you ever been employed by any affiliated Pearle Hospitality properties? If YES, List location

(ETT: Bread Bars, The Pearle Hotel & Spa, Cambridge Mill, Elora Mill Hotel & Spa, Ancaster Mill, Spencer's At The Waterfront, Whistle Bear Golf Club)

• Do you have a Valid Work Permit? If yes, please provide the expiry date.

Experience:

• massage therapy: 1 year (preferred)

Licence/Certification:

• Massage Therapist Certification (required)

Work Location: In person