TNO - The Neighbourhood Organization (TNO) is a well-established community-based social and health service agency providing a wide range of programs and services supporting low-income and newcomer communities across Ontario and sometimes across different provinces through online services and referrals. We are seeking a Volunteer Coordinator to join our team in a full-time permanent role.

The Volunteer Coordinator is responsible for developing, coordinating, and strengthening volunteer engagement, student placements, internships, youth employment opportunities, and community-based participation initiatives. Working collaboratively with Human Resources, program teams, educational institutions, community partners, and other stakeholders, the Coordinator supports the recruitment, onboarding, orientation, training, placement, supervision, engagement, and retention of volunteers and placement participants. The ideal candidate holds a post-secondary diploma in Volunteer Management, Human Resources, Community Development, Program Management, or a related field, or an equivalent combination of education, training, and experience. They bring a minimum of two years of experience coordinating volunteers, student placements, internships, youth employment initiatives, or teams in a leadership capacity. The successful candidate demonstrates strong organizational, project management, relationship-building, and coordination skills, with experience developing policies, procedures, frameworks, and engagement strategies that support effective and sustainable participation. They possess excellent interpersonal and communication skills, with the ability to collaborate effectively with staff, managers, community partners, educational institutions, stakeholders, and individuals from diverse backgrounds. Experience with volunteer and placement databases, Human Resources Information Systems (HRIS), and Microsoft Office applications is required. The ideal candidate has a strong background in community development, partnership development, and people engagement, and is committed to advancing an anti-oppression, equity-informed, and inclusive approach to participation, learning, and community involvement. A valid Vulnerable Sector Screening and the ability to work in various community settings are required.

DUTIES & RESPONSIBILITIES

Develop and coordinate volunteer, student placement, internship, and youth engagement opportunities that strengthen individual skills, organizational capacity, and community participation.
Facilitate recruitment, screening, onboarding, orientation, training, scheduling, engagement, and recognition of volunteers, students, interns, and Community Ambassadors.
Develop and maintain policies, procedures, role descriptions, and frameworks that support meaningful, inclusive, and sustainable participation.
Lead the coordination and administration of Canada Summer Jobs projects, including recruitment, onboarding, monitoring, documentation, and reporting.
Collaborate with HR, program teams, and educational institutions to support experiential learning, mentorship, skills development, and employment pathways.
Support organizational recruitment, onboarding, orientation, and capacity-building initiatives as required.
Promote volunteer engagement as a pathway to community leadership, empowerment, and active participation in TNO’s programs and initiatives.
Support the development of Community Ambassadors and volunteers in building skills in outreach, community engagement, communication, and collaboration.
Identify opportunities for volunteers to take on leadership roles, contribute to community initiatives, and support community-driven activities.
Foster inclusive and accessible volunteer engagement practices that recognize diverse skills, lived experiences, and community assets.
Build and maintain partnerships with community organizations, educational institutions, and stakeholders to expand volunteer participation and development opportunities.
Collaborate with program teams to identify volunteer capacity-building needs and opportunities aligned with program and community priorities.
Maintain accurate participant records, databases, documentation, and program resources.
Monitor and evaluate initiatives, assess participation and outcomes, and identify opportunities for continuous improvement.
Prepare weekly, monthly, annual, statistical, and Board reports.

Screening – As a condition of employment, the successful applicant must complete a Vulnerable Sector Screening.

Job Type: Full-Time permanent position.

Schedule: Tuesday to Saturday, 9:00 a.m. to 5:00 p.m. Occasional evening shifts may be required based on program needs.

Rate of Pay: $36.00 to $38.49 per hour.

Vacancy Status – This posting is for an existing vacancy – replacement.

Work Location(s): 45 Overlea Blvd, M4H 1C3, 10 Gateway Blvd, North York, ON M3C 3A1, 200 Wellesley St East, Toronto, ON M4X-1G3, and other TNO sites.

Benefits:

Personal Emergency Days
Mental Wellness Days
Extended Health Care
Health Spending Account
Professional Development Support
Employee Assistance Program (EAP)
Travel Insurance
Life Insurance and Long-Term Disability
HOOPP Pension Plan
Social activities organized by the organization

Application Process: Please submit your application to recruitment@tno-toronto.org with the subject line “Application for Volunteer Coordinator” by November 22, 2026. We thank all applicants for their interest, but only those selected for further consideration will be contacted.

TNO is committed to employment equity initiatives. We encourage residents of Thorncliffe Park, Flemingdon Park, and surrounding communities, and people who are racialized, Indigenous, people from the 2SLGBTQI+ community, people with disabilities, and other equity-seeking groups to apply. TNO is an equal opportunity employer. Accommodation will be provided in accordance with the Ontario Human Rights Code. Should you require accommodation at any stage of the recruitment process, please let us know.

We thank all applicants for their interest but only those selected for further consideration will be contacted.

Pay: $36.00-$38.49 per hour

Application question(s):

Do you have at least two years of experience coordinating volunteers, student placements, internships, youth employment initiatives, or teams?
Are you available to work Tuesday through Saturday on a regular basis?

Experience:

Volunteer or Program Management: 2 years (preferred)

Work Location: In person

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