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Volunteer & Events Operation Coordinator
Bhurji Life Style Managment Inc
Surrey, BC
$22–$25 an hour
Contract

Job details

$22–$25 an hour
Work from home, Flexible schedule
Contract
Weekends as needed
Surrey, BC

Full job description

We are seeking an experienced, organized and confident Volunteer & Event Operations Coordinator to join our event team.

This role is responsible for recruiting, organizing and managing approximately 80–150 volunteers for our annual Running Race.

We are looking for someone who is not only strong at volunteer recruitment, but also has the leadership and event experience to successfully coordinate volunteers on race day.

Key Responsibilities

  • Recruit approximately 80–150 volunteers through schools, community groups, organizations and existing partners.
  • Maintain an accurate volunteer database with contact information, availability, assignments and hours.
  • Create volunteer schedules, shifts and station assignments.
  • Assign and coordinate volunteer captains for key event areas.
  • Confirm volunteer attendance and assignments before race day.
  • Provide clear instructions, maps, reporting times and responsibilities to volunteers.
  • Organize volunteer orientation and training before the event.
  • Manage the volunteer check-in and check-out process on race day.
  • Accurately track volunteer attendance and volunteer hours.
  • Ensure all event areas are properly staffed before the race begins.
  • Monitor volunteers throughout the event and ensure volunteers remain at their assigned stations until their shifts are complete.
  • Quickly reassign volunteers when there are absences, no-shows or staffing shortages.
  • Work closely with volunteer captains, event managers and the Race Director throughout race day.
  • Troubleshoot volunteer issues calmly and efficiently in a fast-paced environment.
  • Coordinate volunteer appreciation, certificates and post-event communication.
  • Help develop strategies to retain volunteers and encourage them to return the following year.
  • Prepare a post-event volunteer report including attendance, no-shows, total volunteer hours, staffing challenges and recommendations for the following year.

Volunteer Areas

Volunteers may be assigned to areas including:

Start Line, Finish Line, Course Support, Water Stations, Registration, Gear Check, Kids Run, Sponsor Zones, Food, Parking, Setup and Cleanup.

Qualifications

We are looking for someone with:

  • Previous experience coordinating volunteers or managing large events
  • Coordinating in previous race experience is preferred
  • Experience managing approximately 80–150 volunteers is strongly preferred.
  • Strong leadership and organizational skills.
  • Ability to stay calm and make decisions during a busy event.
  • Excellent communication and people-management skills.
  • Experience creating volunteer schedules and coordinating multiple shifts.
  • Strong attention to detail and follow-through.
  • Ability to delegate responsibilities and work with volunteer captains.
  • Experience using Google Sheets, Excel, Google Drive or volunteer-management software.
  • Ability to track and analyze volunteer attendance, staffing needs and volunteer hours.
  • Availability for planning meetings leading up to the event and full availability during race weekend.

Experience with running events, sporting events, festivals, community events or other large public events is considered a strong asset.

What We Are Looking For

The successful candidate will be someone who can recruit volunteers and successfully manage them on event day.

You should be comfortable taking charge, giving clear direction, solving problems quickly and ensuring volunteers know exactly where they need to be and who they report to.

Our goal is to build a well-organized volunteer program where volunteers have a positive experience, complete their assigned shifts and want to return the following year.

To Apply

Please submit your resume along with a brief description of:

  • Events you have coordinated.
  • Approximately how many volunteers you have managed.
  • Your experience with volunteer scheduling and race-day/event-day operations.
  • Any volunteer-management software or systems you have used.

Pay: $22.00-$25.00 per hour

Expected hours: 4.0 – 10.0 per week

Benefits:

  • Flexible schedule
  • Work from home

Work Location: In person

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