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About WELL Health Diagnostic Centres

WELL Health Diagnostic Centres is the largest operator of independent diagnostic health facilities in Ontario. More than 15,000 healthcare providers refer their patients to WELL Health Diagnostic Centres’ 60+ accredited locations for OHIP and AHCIP-covered cardiology, radiology, respirology, and sleep diagnostic services. We are committed to delivering shorter wait times, faster report turnaround, and the highest standard of patient care.

WELL Health Diagnostic Centres is a top employer of choice! We are dedicated to attracting, developing, and retaining the best healthcare professionals in the industry. We are proud to be recognized year after year as an industry leader, earning distinctions such as Canada’s Best Managed Companies, Great Place to Work®, Canada’s Top Growing Companies from The Globe and Mail, and the Consumer Choice Award.

Why Join WELL Health Diagnostic Centres?

• Compassionate & Connected Healthcare: Join a team of 1,000+ healthcare professionals across Canada dedicated to delivering excellent patient care while upholding the highest clinical standards.
• Employee Wellness: We support your overall work-life balance and offer full access to our group medical benefits and external wellness platforms to support you in thriving both personally and professionally.
• Competitive & Comprehensive Compensation: Enjoy competitive pay, extended health and dental benefits, paid time off, and exclusive perks through Perkopolis with 5,000+ discounts.
• Grow with a Leading Organization: With 60+ clinics across Canada and upcoming rapid expansion, you’ll have the opportunity to advance your skills and build a meaningful career.
• Collaborative & Supportive Culture: Work in a team-oriented environment with strong leadership, mentorship opportunities, continuing education support, training and development support, internal mobility, and clear pathways for career growth.

Position Summary

The Clinical Assistant/ Internation Medical Graduate (IMG) supports the delivery of safe, efficient, and patient-centred care within WELL Health Diagnostic Centres. Working under the supervision of a licensed physician, the Clinical Assistant leverages their international medical education and clinical experience to assist with patient assessments, documentation, care coordination, examination support, and clinic workflow activities, contributing to high-quality patient care and operational efficiency.

Key Responsibilities

Patient Assessment and Clinical Support

• Welcome patients and assist with their clinical intake
• Obtain and document relevant patient medical histories, presenting complaints, symptoms, and other pertinent clinical information.
• Collect and record current medications
• Collect and record patient vital signs, where required
• Identify and promptly escalate any concerning symptoms, changes in patient condition, or potential clinical risks to the specialist
• Assist patients in understanding the preparation requirements for their scheduled diagnostic examinations, using approved patient education materials and established protocols.
• Assist in delivering the test results to the patient and conduct a follow-up appointment under the supervision of the specialist
• Provide compassionate, culturally sensitive, and patient-centred support throughout the patient journey.
• Clinical Documentation and Records Management

• Accurately enter patient histories, clinical observations, and relevant information into the Electronic Medical Record (EMR) or applicable clinical systems.
• Maintain accurate, timely, and complete clinical documentation in accordance with organizational policies and privacy requirements.
• Ensure patient information is handled confidentially and in compliance with applicable privacy legislation, including PHIPA.
• Support the clinical team in identifying incomplete documentation and facilitating appropriate follow-up.

Quality, Safety and Compliance

• Adhere to infection prevention and control (IPAC) practices, workplace health and safety requirements, and established clinical protocols.
• Maintain a clean, safe, and organized patient care environment.
• Follow organizational policies, procedures, and applicable regulatory requirements.
• Participate in quality improvement initiatives, clinical audits, and patient experience initiatives as required.

Team Collaboration and Continuous Learning

• Work collaboratively with multidisciplinary clinical and administrative teams.
• Apply international medical education and clinical knowledge to support day-to-day clinical operations within the authorized scope of the position.
• Demonstrate a commitment to learning Canadian healthcare practices, standards, and regulatory expectations.
• Perform other related duties as assigned, consistent with the position's scope and qualifications.

Qualifications and Requirements

• Medical degree (MBBS, MD, or equivalent) from a recognized medical institution outside Canada.
• International medical education credentials must be verifiable and subject to the organization's credential verification process.
• Previous clinical experience in a hospital, outpatient clinic, diagnostic centre, or other healthcare setting is preferred.
• Familiarity with patient assessment, medical terminology, clinical documentation, and general healthcare practices.
• Knowledge of diagnostic imaging procedures and patient preparation requirements is an asset.
• Strong verbal and written communication skills in English.
• Proficiency in EMR systems and general computer applications.
• Current Basic Life Support (BLS) or CPR certification, or willingness to obtain it, as required.
• Demonstrated ability to work collaboratively within a multidisciplinary healthcare team.
• Excellent communication and interpersonal skills
• Strong organizational skills, attention to detail, and a patient-focused approach.

** The Clinical Assistant (IMG) position is a non-physician, non-independent clinical support role. International medical education or prior medical licensure outside Canada does not independently authorize the employee to practice medicine in Ontario.

WELL Health Diagnostic Centres does not use artificial intelligence-assisted tools in the recruitment process.

This role is for an existing vacancy. Final compensation is determined based on market, location, job-related knowledge, skills, experience level, and internal equity. Candidates with significantly more experience may be considered at a higher level with adjusted compensation for certain roles.

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