Virgin Mobile Canada jobs

Why You’ll Love Working Here

Join us at The Mobile Shop located inside Zehrs!

About The Mobile Shop:

At The Mobile Shop, we're dedicated to connecting Canadians with the latest and most innovative mobile devices and rate plans available in the market. We take pride in our dynamic team of Wireless Sales Representatives (Mobilists) who continuously strive to exceed expectations, providing unparalleled insights and customer service at each one of our retail store locations.

Our Mobilists serve as the frontline advisors, utilizing their expertise to guide customers towards their optimal phone of choice and rate plan options that align with their unique lifestyles. As passionate advocates for our diverse carrier mix, including Bell, Rogers, Virgin, Chatr, Lucky and PC Mobile, along with home and small business services, Mobilists play a pivotal role in connecting Canadians with the latest innovations in telecommunications all while having fun and earning an exceptional commission from your sales.

If this sounds like your ideal career opportunity, apply now! Join The Mobile Shop and become an integral part of our dynamic team that is reshaping the future of telecom in Canada.

This posting is for a proactive recruitment pool and does not represent an immediate vacancy.

How does The Mobile Shop differ from the others?

• Competitive Commissions Package: $50,000 - $60,000 including hourly rate plus uncapped commissions.
• New Maternity Leave Top‑Up Program: We’re proud to introduce a new benefit designed to support employees during one of life’s most important milestones. Our Maternity Leave Top‑Up Program provides additional financial support so you can focus on what matters most: your growing family.
• Comprehensive Group Benefits: Full-time roles come with comprehensive group benefits, providing peace of mind and support for you and your family.
• Training and Development: We're committed to your growth and success. That's why we offer ongoing training and development opportunities to support your career path and help you reach your full potential.
• Exceptional in-store experience: We prioritize delivering an exceptional in-store experience for all customers.
• We know how to have fun!: From team events to customer interactions, we know how to have fun while delivering exceptional service.

Your Playground

A Day in the Life at The Mobile Shop as a Mobilist:

• Proactively approach and engage potential customers to promote wireless products and services.
• Establish genuine relationships with customers; offering expert advice on mobile phones, rate plans, accessories, and device protection plans to fit their personalized needs
• Understand our carrier mix, promotional offerings, and pricing.
• Upselling additional products to enhance the customer’s experience.
• Collaborate with your peers to increase and drive store traffic to boost sales.
• Stay up to date on the latest trends and mobile devices in the telecommunications industry, to effectively communicate features and benefits to customers.
• Process sales transactions, maintain accurate inventory records, and ensure the cleanliness and organization of the sales floor.
• Perform follow up interactions with clients to ensure satisfaction post sale.
• Ad-hoc duties and tasks as required.

Are you ready to elevate your career journey with The Mobile Shop Team?

Explore our dynamic opportunities and vibrant culture by visiting our career page. Stay connected with us on Instagram and LinkedIn to stay informed about the endless opportunities that await you.

At The Mobile Shop, we are committed to creating an inclusive and accessible hiring process. We recognize that individuals may have diverse needs, and we provide reasonable accommodations based on human rights and accessibility standards. If you require accommodation, please inform us as soon as possible so that we can ensure your needs are met. Requests for accommodation are welcome at any stage of the process and will be addressed confidentially.

#INDREG6

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Store discount

Application question(s):

• This is a full-time position which requires open availability during the week and weekends. Do you have any schedule restrictions? If you have restrictions, please provide details.
• Do you expect your availability to change within the next 6 months?
• Are you reliably able to commute to the work location?
• This role requires you to stand for 8 to 9 hours during the shift, with a 30-minute break in between. Are you able to perform this job in these conditions?
• We want all team members to succeed. Do you require any accommodations to perform the essential duties of this role? Any information you provide relating to accommodations will be addressed confidentially.
• Once all the interviews are completed, we require selected candidates to go through a criminal background check. Is this something you are comfortable with?
• When can you start in this role?
• Have you ever interviewed with or been employed by Glentel Inc. or any of our subsidiaries: Glentel, WIRELESSWAVE, tbooth wireless, WIRELESS etc., or The Mobile Shop? Glentel previously managed Target Mobile and Samsung Experience Stores.
• Which language(s) are you fluent in (both spoken and written)?
• The Mobile Shop’s TROPHI values consist of Trust, Respect, Ownership, Passion, Humility, and Integrity. Our Passion value is defined as being self‑motivated, diligent, and willing to go above and beyond. How have you demonstrated this value in your past roles?
• The Mobile Shop operates inside grocery stores. How would you start a conversation and gauge a shopper’s interest in wireless products?
• I hereby certify that the information provided in the pre-screening questions is complete, accurate, and truthful to the best of my knowledge.

Work Location: In person