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    • Assist guests with special requests or accommodations to enhance their dining experience.
    • Greet guests warmly upon arrival, making them feel comfortable and…
    • We are looking for someone who is comfortable assisting guests directly while also helping the team stay organized, professional, and prepared.
    • Anticipating guests’ needs and proactively seeking opportunities to create memorable experiences.
    • A positive and friendly attitude with the ability to engage…
    • You’ll welcome guests, manage reservations, keep the dining room flowing, and help connect guests with everything AquaTerra and the hotel have to offer.
    • Clean snow off vehicles and warm them up for guests while they check out.
    • Deliver personalized attention that makes customers feel like valued guests rather…
    • Welcome guests, recognize returning guests and loyalty members, and create a positive first impression.
    • This is a hands-on leadership position suited to someone…
    • Accurately register arriving guests while following all identification and credit policies.
    • Review daily room blocks for VIP guests, group bookings, and special…
    • Monitor VIP guests and special requests.
    • Successful applicants will be a “visible leader” in the lobby, supporting and empowering front desk agents while…
    • Oversee and seek continuous improvement of the delivery of services to VIP guests.
    • This positions frequently communicates with guests and employees throughout…
    • Le ou la superviseur(e) de salon est responsable de la supervision des opérations quotidiennes du salon afin d’assurer un service fluide et une expérience…
    • Provide exceptional customer service to guests during banquet and catering events;
    • Reporting to the Banquet Manager and Supervisor, the Banquet Server will be…
    • Build meaningful relationships with guests and encourage repeat visits.
    • Identify appropriate opportunities to introduce guests to premium menu selections.
    • A proven track record of managing upscale or fine dining restaurants to understand the complexity of serving guests with high expectations;
    • Recognize regular guests and provide personalized service.
    • Ensure guests are seated promptly and efficiently.
    • Personally welcome guests and ensure they receive…
    • Excellent leadership, communication, and interpersonal skills, with the presence to host VIP and trade guests.
    • Extended health and dental benefits.
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Job Post Details

Restaurant Hostess/Host
Confidential
Kahnawake, QC
Part-time, Full-time

Job details

Pay information not provided
Company events, On-site parking
Part-time, Full-time
Kahnawake, QC

Full job description

Job Overview

Join our vibrant team as a Restaurant Host/Hostess, where you’ll be the welcoming face that sets the tone for an exceptional dining experience. Your enthusiasm, past proven experience, and professionalism will create a warm, inviting atmosphere for guests from the moment they arrive. You’ll manage reservations, greet guests with genuine hospitality, and coordinate seating arrangements to ensure smooth operations. This role offers an exciting opportunity to showcase your excellent communication skills and passion for guest service in a dynamic restaurant environment. Your positive energy will be instrumental in creating memorable moments for our guests. Knowledge of Libro or similar reservation software platform mandatory.

Duties

  • Greet guests warmly upon arrival, making them feel comfortable and valued from the first moment. Every guest is considered a VIP.
  • Manage reservation bookings and waitlist management efficiently using Libro.
  • Coordinate seating arrangements to optimize table turnover while maintaining guest satisfaction.
  • Answer incoming phone calls with professionalism, providing information about wait times, reservations, and restaurant offerings.
  • Assist guests with special requests or accommodations to enhance their dining experience.
  • Maintain cleanliness and organization of the host stand and waiting areas to uphold a welcoming environment.
  • Collaborate closely with servers, kitchen staff, and management to ensure seamless service flow and guest satisfaction.

Experience

  • Previous experience in guest services, food service, or hospitality environments is highly preferred.
  • Familiarity with restaurant operations, including Libro.
  • Strong communication skills with the ability to handle phone etiquette professionally and courteously.
  • Prior experience in serving or hospitality roles that demonstrate excellent customer service skills.
  • Knowledge of restaurant procedures and experience working in fast-paced settings is advantageous.
  • Hotel or customer service experience can be a plus, highlighting your ability to adapt to diverse guest needs.
  • Ability to remain energetic, attentive, and positive throughout busy shifts is essential for success in this role.

Join us and be part of a team dedicated to delivering outstanding hospitality! Your enthusiasm and dedication will help create memorable dining experiences that keep guests coming back.

Benefits:

  • Company events
  • On-site parking

Application question(s):

  • Are you familiar with Libro, the restaurant reservation software?
  • Do you have a car?
  • Can you commute to Kahnawake?
  • What is your best quality?

Language:

  • French (preferred)
  • English (required)

Work Location: In person

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